Name: Kwalape Safari Lodge
Address: Plot 82RO along Kazungula Kasane road, Kasane, Kasane, Kasane, Chobe, Botswana
Rating: 7

Smoking areas

Ticket assistance

Gift shop

Garden

Terrace

No elevators

Reception desk

General

Accessibility features

Wheelchair Accessible

Wheelchair access to restaurant

Accessibility

Laundry

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Restaurant

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet

Area shuttle

Airport transportation - pickup

Transfer

Tour assistance

Tourist services

Picnic area

Recreation

Free parking

Parking

Meeting and presentation facilities

Conference Hall

Business

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the cottage

Kasane Airport

Kwalape Safari Lodge

Kasane

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

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24-beds

25-beds

26-beds

27-beds

28-beds

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3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The garden surrounds and leafy setting around the accommodation were lovely. The soft furnishings in the restaurant areas  were tired and a bit grubby. Dinner and breakfast was uninspiring with ordinary presentation. We found a restaurant in town that served much better food. We stayed in a glamping tent, which was fine. Suggest that the tents need a mirror in the bathroom and a bedside table. Towel racks or hooks in the bathroom would have enabled towels to dry. Staff were attentive and friendly.

This is a wonderful place to stay! Great food, great rooms, great people! Could not have been happier.

A wonderful place to stay!

Clean room, place and an amazing lodge with trees around keeping the place supper cool
Its one of the best lodges to be considered when finding accommodation in kasane Botswana
The lady stuff was welcoming and help everyone with anything which was required
I have absolutely nothing against this resort and highly recommend to anyone

Peaceful night 

Each rooms is cleverly been fitted with canvas providing a true Bush ambience in a solid structure.  Large pool and entertainment area make this a very social space.  Additional restaurant provides a choice of entertainment.  The lodge has a large capacity and provides an excellent venue for big groups 

Conveniently situated off the main road 

This lodge is terrible.  First of all, our agent booked our trip 6 months ago.  This was a family trip for my 80 years old parents and my husband and I. So, in all our lodges that we booked, we ask that our rooms could be close together.  In March, it’s considered as low season so basically, plenty of availability.
When we arrived, they were an old brook down tractor in front of the reception with broken tiles and propane tanks lying around as our welcome view.  At reception, no welcome drinks nor a smile from the clerk at front desk.  The overview of the lodge left us with in despair, the lodge seemed neglected no matter where we looked.  
We arrived around 2 pm.  We had a quick lunch because we were supposed to have a boat cruise.  We ask for the menu “à la carte” because nothing else was available. Knowing that my parents ate a meal for 2, it has been logical since the begging of our trip that they take the menu instead of a buffet.  We ordered chicken burger and chips…  Unfortunately, the waiter tells us that they don’t have any chip… but we were still charge for them.  After lunch, while we were heading for our boast cruise, the front desk clerk tells us that it’s now impossible to do the boat cruise. The only avenue was to switch our morning game drive of tomorrow for today. Something that we didn’t want but didn’t have the choice. This was imposed by the lodge.  The game drive guide “Nature” was awesome.  A quick drive but a fun one.
After the drive, we headed to our rooms.  Not exactly beside my parents. Their rooms was ok but ours, filthy. The window curtains had moisture stains, the ceiling fixture was missing, it was on the ground broken and didn’t have any light bulbs. The bed filet for the mosquitos had plenty of holes, the bathroom tiles were broken and had holes in it since the towel’s poles were missing.  The head shower was cluttered and didn’t run properly. The sink foster wasn’t attached to the sink and the sink corking had moles. You were able to see that they tried to patch a hole on a wall and paint it with a different color.  Above all, they was a huge spider that came out of the ceiling but we didn’t have any bug repellent in our room to kill it.  We complained but only had a new room the next day.
The next day, we went on our boat cruise with “Nature” again. He was very good, and he was the only employee that smile during our stay.  When we arrided for lunch, we ask for the menu, but we were refuse by the waiter. They told us that we didn’t have a choice and need to eat at the buffet.  Very disturbing because my parents eat a meal for 2 and now we were obligated to eat a buffet that was twice the price.
Because we were leaving early the next day, we ask them if they could make an early breakfast around 6:30 instead of 7:00.  The agreed but the next day, breakfast was ready but no coffee. It took them 30 min to brew the coffee.  At the end, it was ready only at 7:00 the exact time we had to leave.
When it was time to pay our stay, Martha the front desk clerk gave us an outrageous bill.  The first lunch we had cost us 3 meals at 90 pola each. But the buffet was 185 pola each.  We tried to explain to her that it was ridiculous but she was rude, impolite and didn’t listen at all what we were trying to explain.  She even called the security guy at the gate to tell him not to let us pass.  We tried to speak to a manager by phone and both didn’t listen, they just wanted us to pay the full amount.  We had no choice if we wanted to leave.
Overall, Martha didn’t even try to compromise.  She was rude and impolite. I never seen a lodge so filthy and over charging customer for food that they didn’t eat.  Honestly, they are thief, has no courtesy and the food was mediocre.  I don’t recommend this lodge to anyone.  New ones were just built lately so I suggest you look elsewhere before booking at Kwalape Lodge.

Unfortunately, we didn’t took picture because we NEVER thought to be rob like this. We will know for next time.

The only positive thing is "Nature' our guide for the game drive and the boat cruise.

terrible

Easy to find from the border crossing.Food average to good

Our stay here was very touch and go. Some staff were amazing and polite and others so very rude. One lady rolled her eyes at us when we asked to have lunch and someone on reception told us they would send maintenance to look at our broken toilet the following day (it needed seeing to immediately) 
The pool was filthy (I'm assuming it's because we went in off season) and a huge clump of hair had been left in the shower drain so that it took ages to drain properly during and after a shower.
And most worryingly of all, the water from the taps runs a light brown.
The only good things i can say about this place is that its got a great location and is very close to the national park so is convenient. The food was surprising good and our safari guide- Peace was wonderful.
He was incredibly knowledgeable, kind and just amazing. We felt truly blessed to have got to spend time with him. He knew so much about the animals and plants and was delighted to share it. You could honestly tell he took pleasure and pride in his job and the beauty around the park.

This place is okay for a one night stop off but I wouldn't recommend for a longer stay.

very average

Want Tranquility, smartness and utmost hospitality, think Kwalape. It took two days to fix the drain from the shower in room 8, though.

Wonderful place to stay.  Beautiful forest amongst the lodges. Easy to set up rides to Victoria Falls and Chobe park. A must stay!

We recently stayed at Kwalape Lodge for 2 nights. They organised a a river safari and a game drive for us. Nature, our guide, was so knowledgeable and friendly and we saw so many animals including a pride of lions. 
All the staff from Reception to the restaurant were helpful & friendly. 
Noah, the shuttle driver, made our border crossing into Zimbabwe a breeze.

Kwalape Safari Lodge

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Paid on the spot

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