Name: Hotel Grand
Address: Suboticka 3, Banja Luka, Banja Luka, Banja Luka, 78000, Bosnia and Herzegovina
Rating: 6

Air conditioning

Elevator/lift

Smoking areas

Smoke-free property

Heating

Newspapers

Garden

Terrace

Outdoor furniture

Reception desk

General

Bridal suite

Non-smoking rooms

Room service

Family room

Flat-screen TV

Shower/Bathtub

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Safe-deposit box

Dry-cleaning

Services and amenities

Diet menu (on request)

Breakfast

Breakfast in the room

Restaurant

Packed Lunches

Meals

Free Wi-Fi

Internet

Car rental

Transfer

German

English

Languages Spoken

Parking

Fax and copy machine

Meeting and presentation facilities

Business

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Banja Luka Airport

Hotel Grand

Banja Luka

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

There is a sign painted on the glass near the front door that says "Reception", however, once you lug your luggage up some stairs, you enter the bar/restaurant area and are instructed that the entrance to the hotel is around the back.  Not very welcoming. Second issue is that the entire back of the hotel in under construction.  Extremely noisy with constant drilling and banging.  At 4:00 pm, we asked the receptionist at what time the work would stop for the day, and she looked at her watch and said, "Soon."  At 5:30 pm, when it was still going on, we had to go down again to complain.  The workers got angry upon being told to stop drilling and hammering, but they stopped soon thereafter.  There is still a lot of work to be done there, so unless you come after 5:30 or 6 pm, it will be impossible to be in the room and hold a conversation until the work stops.  The breakfast in the restaurant was very good, and the restaurant staff very kind and gracious.

OK if one arrives very late in day

Wonderful staff, clean and nice place. This is a place you should definitely visit. The staff who work there are incredibly talented, kind and helpful

Wonderful staff

Nice rooms and great service. The place is being renovated atm why area around the hotel is one big construction site.

The hotel is situated in the northern part of Banja Luka quite far from the center but near the highway. It has got a big private parking, big and clean rooms with tv, Wi-Fi. I had an apartment on the highest floor - huge room for 4-5 persons, kitchen annex, big bathroom with a big bath. The service was nice, the breakfast not very good.

Clean and comfortable

I am traveling very frequently due to my business and overnight in hotels around 2-3 days each week. Since all others were booked I stayed in Grand Palace last week. Notwithstanding the location of the hotel (3 km from Centre) the funny thing was holes on the towels and linen. They were several and as big as 10 cm in diameter. I am not claiming that they were dirty but obviously torn due to overuse and overwashing. 
The toilet was difficult to sit since the sink in front of it 5 cm away and could not be cleaned due to the poor siphon. (Room no 202). 
In check out I left the ancient towel to reception. It was positive that they were polite to apologize. 

Admiring new fashion for jeans

This is small hotel, far from center of Banja Luka. Small rooms, but not noisy, good for sleep. The room had TV, but no channels. Each room has own manual for TV, but nothing, no signal. WiFi signal very poor. Also poor choice for breakfast. Center of City can reached by taxi. not too expansive (2-2,5 USA$). This hotel sure is not one of the best option in Banja Luka.

Hotel Grand

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