Name: Panorama Nha Trang Hotel & Apartments
Address: 2 Nguyen Thi Minh Khai, Nha Trang, Nha Trang, Nha Trang, 650000, Vietnam
Rating: 8.7

24-hour reception

Elevator/lift

Smoke-free property

General

Accessibility features

Wheelchair Accessible

Accessibility

Breakfast

Meals

Airport transportation

Transfer

Fitness facilities

Sports

Pets Not Allowed

Pets

Location

At the hotel

Cam Ranh International Airport

Panorama Nha Trang Hotel & Apartments

Nha Trang

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Close to beach, night market, restaurant within 2 min walk

So my first experience coming to Vietnam and I choose to stay at the Panorama Hotel. I must say the staff there are great! I was in constant contact with customer service as they would check in with me from time to time via Whatsapp to make sure everything was going smoothly and that we were happy. The hotel was clean and centrally located around good shopping and eating areas.  I would definitely recommend staying here if you ever decide to visit Nha Trang, Vietnam.

I stayed at this hotel for 4 night before meting my friends. I enjoyed my stay and find the hotel up to standard of its stars. It is located near the beach, shops and places to eat.

Great hotel

Very friendly staff, right in the heart of Tran Phú, walk distance to night market

It'll be good when it's finished. Positives: everything is super new. Great room, good view, nice gym/ reception area/ amazing location, 1 minute from the beach. The pool area also looked good but there wasn't a bar installed yet so nobody was using it, and the pool needed cleaning.Negatives: my room was so new I think it had been finished the day I arrived. The (empty) fridge hadn't even been plugged in, and the HUGE flatscreen TV wasn't set up nor was there a remote for it. The kettle and iron/ hairdryers were still in boxes. The room key was given to me in a plastic bag with the room number written in marker pen, and on my door was a photocopied sign in Vietnamese that translated to CUSTOMER SERVICE... it didn't exactly scream 4*. There was no information in the room about wifi password/ location of gym and pool/ room service/ local attractions, the kind of things you expect from any 4*. The hotel was very responsive to messages prior to my stay, so I went to reception to speak to them (there is no phone in the room to contact reception) but the staff didn't speak any English. So I had to resort to just messaging via expedia or google translate. During my stay they were unable to fix/ set up the TV. Also the room key won't get you to your room, you have to ask security to let you up, and if you want to use the pool/ gym on the 6th floor, you have to do the same - go down to 1, ask to be let up to 6, and the same when you want to go from the pool/gym back to your room.

This is NOT a hotel. It’s a condotel owned by an individual who jacked up the price upon your arrival and demanded a deposit without any specified purpose. You are furnished with shampoo and shower gel that have been used by other guests.   The check in process was especially confusing and stressful on a late arrival because the front desk does not know anything about your reservation and you have to wait for the condo owner and her staff. The room is small and you only get one key card. Once you leave the room and remove the key card, the air is turned off and you’ll come back to a sauna. When we try to ask questions, they became rude and argumentative. Definitely not a “customer service” oriented business. We wouldn’t recommend it.

Panorama Nha Trang Hotel & Apartments

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