Name: Hanoi Cozy House
Address: 20 Hang Can, Hoan Kiem, Hanoi, Hanoi, Hanoi, 10000, Vietnam
Rating: 8

24-hour reception

Smoke-free property

Ticket assistance

Television in lobby

No elevators

General

Laundry

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Pets Not Allowed

Pets

Location

At the hotel

Cat Linh

La Thanh

Thai Ha

Noi Bai International Airport

Hanoi Cozy House

Hanoi

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Great price for the location. Friendly service, although don’t expect too much when it comes to the quality of the facilities.

Staff was extremely helpful. The bed had dirty sheets. Overall, I woukd stay there again. The staff treats fheir custimers very well.

Although it is very well located and the staff is attentive, the room is really MOULD. there is a very poor ventilation in the Bathroom and room as well, making the bedroom`s walls full of mould. Besides, the room and bathroom cleaness was bad. 
The room access is possible only through a very tight stair, really hard to go up with luggages, in a way that we`ve prefered to let our luggages on entrance hall, open them there and take to room only the stuff we would use/wear at the day, instead take luggages with us to our room. Don`t recommend it.

All rooms full of mould and unclean

The room's walls were damp and had mold.  There was moisture on the closed window especially when it rained. Of course, the window curtain was damp and had mold.  The room was cold and very humid.  There was no temperature regulation, no vent to rid the humidity in either the bathroom or room. The  bathroom also had mold. When I first checked into the room, the floor was obviously moist. Two days later, the floor was still moist until house keeping dried it. The bed sheet/blanket/pillows all felt damp. The piece of silk cloth with the hotel name was the only dry one, so I slept on it. I had a chance to see a couple rooms one floor down on 3rd floor, they were equally terrible. The only good were wifi, friendly guys at reception, and minutes of walk to beautiful lake Hoan Kiem. I told a receptionist about the moisture and mold problems. He replied, "it's the season." I didn't bother to ask for a room change because I likely will get an equally terrible room and maybe with bad wifi. The walls along the stairs up into my room all felt damp. The room didn't even have a small closet. ZERO star for the room and the building.

AVOID

Hotel is located centrally in tourist area and the breakfast isn’t bad, but  the room I was given Initially was disgusting (it even had open cans in the fridge)!!!So I asked to change the room So they gave me another room which did not even have a fridge and it was right on top of there kitchen and they constantly had super loud music and room was disgusting and extremely small, I guess they were punishing me, when I saw a decent room right next door and I did ask they told me it’s not for me it’s for 2 guests???On the time of booking price was exactly the same for one person or two person so obviously they were just being super unfair.Make sure to get back to hotel early since one evening around 10pm they already had outside door locked and it was raining, I was knocking the door for 20 minutes and nobody was even there to open the lock!Just pay couple more dollars to get something decent.

It is in the convenient place to go every where‼︎ I stayed in 3 nights. This price is satisfactory very much with breakfast‼︎ They cooks a fried egg and the sausage when I sit down in my table and can eat hot and delicious‼︎  Bread with can use oven‼︎  Ａnd have vegetables, fruit coffee, tea...I think that it is just right space to get communication with other visitors in the breakfast‼︎　Room is no problem in the water pressure and the temperature control of the shower, too‼︎ Ａncl cleaning  of the room is done every day, and a towel or the sheet are clean, too‼︎Ａll staff was very kind with very very friendly!As I had best point... It was comfortable 3days‼︎When I go to Hanoi, I want to stay here again‼︎

-Mold in bathroom
-Overall very humid and bad smelling
-Reason: no direct window
Room 202 has only window to the staircase, so fresh air means more noise.

-The shower had only cold water.
-No shower curtain or shields...no wonder there is so much mould.
Very thin walls.

-Air condition seems to have no outside access

Not like the pictures at all. No outside window

Staff friendly, location central, room small and reasonably clean, breakfast options limited. Have to climb tall stairs to access rooms.

Breakfast great and tons of hot water. Service smily and friendly. But as per other reviews we were in a top back room near the generator where paint was peeling off the walls, it smelt of damp and the shower was a health risk. If you stay here, confirm the room you will have; certainly other reviews are great which suggests a large discrepancy between the rooms. Location wonderful. 

Lovely service but back rooms terrible

Bad things: 
-gasoline/urine smell in the room
-loud noise from generator from 10pm to 8/9am
-mold in bathroom
-bad smelling fridge that doesnt work
-people can literally see you through the door
-room needs big renovation
-no sunlight in the room
-noisy room
-cockroaches in the bathroom
-cloged drainage
-stairs are hard to climb
-rats and cat scratching from attic
-really loud noise from the attic, all night long

good:
-good bed
-very friendly staff
-they arranged us bus shuttle to ninh binh

Hanoi Cozy House

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