Name: The Residences at CityWay
Address: 302 S Alabama St, Indianapolis, Indianapolis, Indianapolis, 46204, United States of America
Rating: 0

Elevator/lift

Smoke-free property

Express check-out

Outdoor furniture

General

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Luggage storage

Services and amenities

Free Wi-Fi

Internet

Barbecue grill(s)

Picnic area

Barbeque

Recreation

Free parking

Parking

Seasonal outdoor swimming pool

Pool and beach

Pets allowed

Pets

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the apartment

Gainbridge Fieldhouse

Asante's Children Theatre

Indianapolis City Market

Indianapolis Artsgarden

St. John the Evangelist Catholic Church

Rhythm Discovery Center

Indiana Repertory Theatre

Mass Ave Cultural Arts District

James Whitcomb Riley Museum Home

Indiana War Memorial & Museum

Indianapolis International Airport

The Residences at CityWay

Indianapolis

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This place was great, and the location was great tool.

Excellent stay

Great location. Felt very safe and secure. Coffee maker was broke and there were a strangely large number of flies when we came in. But outside of those two small things it was excellent.

Great stay and location

Allow me to start with it is hard to find. The key kiosk is not easy to use either. In fact, we had to get customer service to return keys. The apartment had SOAKING wet laundry in the washer. One of the beds was made without a top sheet. Both beds lack box springs and as such they are 6 inches off the ground.

Not comfortable and not ready for occupancy

Worst checkin process.  No instructions on how to go from getting the key in a lockbox to taking the elevator crossing through the parking garage, finding the doors to the building and playing guess which direction the room is.  Hallways smelled awful.  Took me forever to find my room.  The room was very clean but a little stark.  Could use some more pictures or something to make it homier.

Worst Checkin Process

Pros:- Beds were comfortable- It was convenient to have the bathrooms attached to each bedroom. - the apartment was spacious - the location was optimal, close to our event and a lot of restaurants- Parking was easyCons:- the room smelled like air freshers trying to cover up the smell of smoke. So strong it caused some of us headaches. - the bedding smelled like smoke- there were cobwebs all along the ceiling- there was a leak in the ceiling in the kitchen- the shower wasn’t clean (we found hair in it)- there was a blue glittery foam (maybe toothpaste?) on the floor of the right hand bedroom- only one bathroom had a garbage can- the “key cafe” was inefficient and hard to access. Continued to reset as I was trying to access it. I had to call for support when checking in and out.

Too many cons to offset the pros

Overall the experience was decent I had some difficulty with finding the building Key cafe was also difficult to find and access

Great experience here! Very glad we chose to stay here.

Great Choice

We love the place very comfortable and convenient location

Nice and comfortable

Little confusing getting the keys to the room. The room was more spacious and more affordable than local hotels we have frequented over the years. Easy walkable distance to local eateries, pharmacy, and stadium. Hope this is available next year for our return trip

Upon arrival at our booking, we found out the unit was unavailable due to a “maintenance emergency” yet no one informed me of this.  I did virtual ID verification process for property management group the morning of check in and checked in virtually at 3:15pm without any problems.  Arrived at property around 10:30pm to pick up keys from lockbox and my booking number was no longer valid.  Called 24/7 help number and the gentleman was able to open the lockbox virtually for me, but it was empty. After about 45 minutes of being on the phone with customer service agent and then the actual property manager or owner we were notified of the emergency. We were staying downtown all weekend to partake in the NBA All Star events. Our weekend was completely ruined. Very disappointing. Do better.

The Residences at CityWay

Main amenities of the apartment

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Available rooms

Location

Description of the apartment

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Check-in terms and conditions

Paid on the spot

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