Name: Melbourne-Ardenlea Hotel
Address: 4-6 Queens Road, Shanklin Beach, Shanklin Beach, Shanklin Beach, PO37 6AN, United Kingdom
Rating: 5

Smoke-free property

Heating

Garden

Terrace

Outdoor furniture

General

Non-smoking rooms

Room service

Family room

Shower/Bathtub

Wardrobe/Closet

Linens

Toiletries

Rooms

Luggage storage

Telephone

Services and amenities

Meals

Free Wi-Fi

Internet

Sun Deck

Recreation

Parking

Swimming pool

Beach/pool towels

Next to the beach

Pool and beach

Fax and copy machine

Meeting and presentation facilities

Business

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Pirates Cove - Shanklin

Shanklin Old Village

Small Hope Beach

Welcome Beach

Lake Beach

Southampton Airport

Bournemouth Airport

Melbourne-Ardenlea Hotel

Shanklin Beach

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I would AVOID this place   we arrived to find it was shut  no communication to tell us at all  a note on the door saying closed  but they took our money.  Absolutely disgusting we had a 4 year old with us   had to find somewhere else to stay at such short notice

Absolutely disgraceful

Stay else where. Hotel needs a lot of TLC and safety checked by H&S, also the fire and rescue. 
Not reliable, unclean and unsafe. 

Spoken to other hoteliers and sadly they know of the reputation this hotel holds, shame I didn’t do homework before booking. 
Would not step in again. 

Book another hotel.

Disgusting Hotel. Avoid

I hate complaining but I have to do it I’ve never seen before such a filthy hotel I think maybe they should close this hotel as soon as possible because too many bugs filthy and unfriendly staff too also no breakfast just bread and water instant coffee the cups filthy.

 Our room carpet filthy no soap no toilet tissue no duvet  really filthy full of bugs my partner caught covid 19 from the hotel after when we left we stayed just 2 nights it’s really bad the owner should be in prison and close the hotel.

We want our money back we had a very bad experience with hotel and awful a real nightmare.

We stayed 2 nights from Friday 30th December 2022 until Sunday the 1st January we left the hotel.

 

Compensation to follow  because we still suffer from the trauma of the  hotel you can’t believe it at all.
dboumerdassi2003@yahoo.co.uk

Melbourne Ardenlea Hotel

2 nights in Shanklin

30 Dec - 1 Jan

Kind regards

Jimmy and Christine.

I hate complaining but I have to do it I’ve never seen before such a filthy hotel I think maybe they should close this h

Booked a couple of months ago to arrive 19/1/23, payment was taken the week before. We turned up to it locked and a notice on the door 'closed until further notice'. Didn't even bother to call or email us. The carpark was a mess and a broken window was covered by a black bin bag. But reading the recent reviews, and seeing the pictures, we had a lucky escape. Not even an apology and a refund is going to take 7-12 days. Definitely look elsewhere.

Should be ashamed of themselves!!!

The hotel was filthy. Rubbish thrown all over the grounds no attempt to clean up. Rooms disgusting and filthy had to keep shoes on to walk around the room and pizza boxes and rubbish on the balcony.Breakfast was terrible, pool had rubbish all around it and beer cans. I just can’t understand how the staff who worked there couldn’t see all the rubbish and pick it up. Didn’t stay went to another clean hotel in the end. Don’t stay here should be closed!!

Terrible

DISGUSTING HOTEL.
The pictures on the website were probably googled or taken when the hotel first opened decades ago.
Not fit for a dog but fit for crackheads!!!!
My wife and i were worried as soon as we walked in the hotel.
Dirty, smelly, mould all over and no way fit for purpose. Should be shut down!!
We left after a few minutes. 

See pictures please!

DO NOT BOOK!!!

This place needs to be inspected badly. Room was damp you could smell it as soon as you walked in. Dirty walls, dirty bathroom, stained carpets. We checked in late and were told keys would be in reception. No staff there at all and keys just left out on the counter.

Let's be clear on "Breakfast included" hot water instant tea coffee, a few pastires most people were leaving, three boxes of cereal and a toaster.

We got down at 8.30 am there was no coffee one of our group asked the receptionist if he could have coffee and was responded to with "NO" no explanation or "Sorry we have run out" just a rude "NO"

Do yourself a favour give this one a miss. Dirty horrible place.

Needs Inspecting

The hotel needs a major upgrade of both decorations and fittings. The lift and swimming pool were closed due to major faults

No food was available. Breakfast consisted of hot water with instant coffee and tea bags and stale pastries.

There were insufficient staff to run the hotel. No bar or restaurant service was available.

a hotel in terminal decline

Running a tour to the Island with 20+ people, Claire & Amy were very helpful and accomodating. The price per person was great as it was B & B. The price was low as its a budget hotel, this is not the Dorchester!!!. Ideal for some, not for others. Breakfast was somewhat chaotic, but food was ok. Pool table, bar, reception adequate for the budget. The rooms - I didnt see them all, but our was fine and I have heard no complaints from other tourers. Lift didnt work, I didnt try the pool. Carpets and wall coverings showing their age too. This hotel needs an injection of money but if the owners dont do that, they'll keep getting poor reviews. Please bear in mind that the staff are not the owners. They can only work with what they are given. For me, this worked great as a touring hotel, and I would go back. Ample parking and friendly staff. As I said, this is budget, not 5*, so dont expect the latter

Budget hotel - accept that and you'll be ok

Paid for 3 nights , left after 1. Absolute toilet of a place. Needs huge investment to make It the place it could be. That or pull it down. Asked several times for tv- never got one. Window stuck open . No towels no loo rolls ( we given after requesting). Dirty , dated, yucky! There's more but I cba after the let down. Please , PLEASE, DO NOT BOOK TO STAY HERE. You have been warned!

Melbourne-Ardenlea Hotel

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