Name: Manor House
Address: Sully Road Penarth,Sully Road, Penarth, Penarth, Penarth, CF64 2TQ, United Kingdom
Rating: 8

Smoke-free property

Garden

All Spaces Non-Smoking (public and private)

General

Bridal suite

Non-smoking rooms

Family room

Hairdryer

Shower

Rooms

Accessibility features

Accessibility

Iron and board

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

English

Italian

Languages Spoken

Hiking

Sun Deck

Recreation

Free parking

Parking

Event facilities

Fax and copy machine

Business

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Ffotogallery

Cosmeston Lakes Country Park

Turner House Gallery

Cardiff Airport

Bristol Airport

Manor House

Penarth

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

we had a funeral to attend locally, having stayed here before we happily booked again via booking.com

on the day of arrival we got a test telling us which chalet, the key would be in he door

hotel all closed and very run down looking, no bat , no food, no breakfast

we saw not a soul during our visit

expensive for what it was, wont be back

one night, saw no one

Lovely setting owners lovely people.

However cleaning standards in the chalets leave a lot to be desired.

Mould all over the bath & shower head fitting ,mastic,door etc…

Skylight dirty & no blind hence light floods in at Dawn.

Skip in courtyard & landscaping unfinished 

Could have been so much more pleasurable experience but for the lack of attention to detail.

Such a shame

Mouldy Bathroom

I’ve just returned from a 2 night stay here with my mum and children, what a gem it was.

Although the chalet itself was a bit dated it was spacious, clean and in a lovely quiet setting, it was a fantastic base to use in order to see some of South Wales.

The gardens to the property were really beautiful and very well maintained.

Breakfast was included in our booking and it didn’t disappoint, quiet a variety on the breakfast menu and all cooked to perfection. We also had an evening meal here, which again was lovely, one of the best steaks I’ve had in a long time.

Great hospitality and well ran. Nothing we asked for was too much trouble. I will definitely be booking a return visit!!

Great hospitality

We arrived and were pleasantly surprised, the chalets are big, spacious and bright. While the decor is a little dated it's very well maintained and we thought it was very clean. We were travelling with a newborn and the space was great for the cot and all our things, plus we could park right outside to carry everything in.

The only BIG issue is there is a velux sky light in the room which is completely uncovered meaning the room is daylight bright until the sun goes down - and bright again as soon as it rises (5am at this time of year!). With a newborn we needed dark to get the baby to sleep so this would rule out staying here again. I did message the property directly before posting this review, but haven't had a response. And looking at the reviews in more detail now I see they responded back in 2016 acknowledging this was an issue - but it doesn't seem to have been addressed. It's a shame because otherwise we would consider this place regularly for visits to our family who live locally.  I thought it's only fair people should know about this before booking - particularly if you are travelling with babies or children who need to go to sleep early.

(They dealt with covid very well with keys in the door on arrival, automatic checkin/out and a substitute continental breakfast left at our door which was sweet)

Clean and well maintained, but velux window means you must be willing to sleep in the light

Although the room was basic, it was very clean and warm.   The staff were very friendly and extremely helpful.   We had two evening meals during our stay and both were excellent.   We had an extremely deaf neighbour unfortunately the first night And insisted his tv was on full volume, the next morning we mentioned it to the manager, and after an apology, were moved to another the next day.   We requested slight changes to our meal to what was on the menu and were always accommodated.  Neither my wife nor myself could fault this hotel in any way and would certainly return should the need arise.

Had a very pleasant stay.

It is very rare for me to write a review let alone a poor one but I can truly say that I have never stayed in a poorer hotel than this one. We traveled from London to Penarth on Thursday 31st January for the weekend and had been pleased to find a hotel during the six Nations rugby. However had we known what we were in for we would never of stayed. We knew at about 6pm we were going to be late so called the owners to inform them that this would be the case and they said no problem. We arrived earlier than expected at just gone 8pm to be told that the restaurant was closed (no closing time was mentioned in our earlier call as if it had been we would have stopped elsewhere). To be fair the owner did offer us an Anti pasti platter which we accepted as we were exhausted after our journey. But it only got worse. When we arrived back on the Friday evening we were told that the restaurant was closed! Nothing had been said to us that morning so again we went without food. Finally on the Saturday we arrived back in the hotel at  6:30pm and were asked if we wanted a drink, we said no but would be back later. Well you have by now guessed that not only was there no food but by 8:30pm the hotel was totally locked down so no drinks either! Checking out this morning I mentioned these points to the son of the owner as I thought it would be good to highlight these short comings and recommend that they inform guests that the services they offer on line are not available. No sooner had I mentioned these points than the owner actually for the first time all weekend showed he could be responsive by verbally attacking me and being incredibly rude. I travel globally with work and have stayed in hotels on every continent but I have never stayed in a worse hotel where the owner does not understand that paying guests deserve the service they are paying for.  Finally I'm sure that the owner will respond to this post but if you had the decency to speak to me in a civil manner I might never of posted this review.

The worst hotel in Penarth

We had our wedding reception here on the 27th March 1993.The next week we moved abroad and now live in England. We we're doing a Ghost hunting night in Cardiff Castle and due to the late finish we decided not to inconvenience family. So we booked a room and was pleasantly surprised with a chalet. Very clean and spacious. Could park outside our room. Brilliant. Breakfast was lovely and everyone was so friendly. Sandra your lovely husband didn't recognise me but I did him. We had a lovely chat, a look around to see what looked different. I showed a photo of our wedding outside the entrance from 1993. We also had an after one taken haha. On leaving we were presented with a bottle of wine. It was a lovely evening topped off with a walk down memory lane for breakfast. We will book again when we need a room 😁.

One night stay.

We stayed here recently and whilst the rooms are dated, they are perfectly satisfactory. The staff are pleasant and the owner will do his very best to ensure all your needs are catered for. I'd happily return again.

Satisfactory

Great hospitality from the owner and all the staff, delicious and reasonably priced food in the restaurant and comfortable quiet chalet. We didn’t have a car but easy to get taxis to nearby Penarth and Cardiff.

Warm welcome

Stayed one night as we were attending an event in Barry. We arrived early before check in to advise we would be checking in late which was no problem. Our friends left their car there, as there was no problem parking up for the day either. Checked in just after 9pm, we had a double room in the chalets at the back of the hotel.

 The chalet was very spacious, with two bedrooms, a lounge area & a kitchen area where you could make tea & coffee. There was a good sized bathroom with plenty of towels. The bed was comfortable & although they were holding a wedding there was hardly any noise. The chalet was clean but the only fault was it felt a bit cold. After the heat wave we arrived on a wet weekend. 

We had a nice breakfast & they catered for gluten/dairy free. The owner & staff were very friendly & there was a late check out of 11.30 which was ideal.

Manor House

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