Name: Albion Street Serviced Apartments
Address: 7-9 Portland Street, Cheltenham, Cheltenham, Cheltenham, GL52 2NZ, United Kingdom
Rating: 0

Smoke-free property

No elevators

General

Luggage storage

Services and amenities

Free Wi-Fi

Internet

Pets Not Allowed

Pets

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the apartment

The Promenade

Statue of Edward Wilson

Cheltenham Playhouse

Cheltenham Town Hall

Imperial Gardens

Pittville Park

Jonny-Rocks Stadium

Petersfield Park

Gloucestershire Airport

Raf Brize Norton

Oxford Airport

Albion Street Serviced Apartments

Cheltenham

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Great place to stay, very clean, walking distance to high street shops, and restaurants.

We stayed in room 5 which was an outbuilding and the back of the property. There was no lock on the inside door so we would have had to sleep with the door unlocked all night. But worse than that it was absolutely freezing (it was end of november) the radiator didnt work but they did leave a small oil radiator that did absolutely nothing. We checked out after a few hours as it was just too cold. Really dissapointed especially as the room wasnt cheap.

Great central location, clean and tidy with everything needed in a small kitchen. Good communication from property. Good value and would stay again.

Central, good value

Please do yourself a favour and avoid this place like the plague.I first started to feel uncomfortable when I received a text informing me that they required £250 in pre-authorisation for each apartment I had booked.  This is not just a swipe of a credit or debit card so they can charge for a newspaper - this is an actual hold on the funds in my bank account or on my credit card.  Looking at the reviews it seems that if you don't have the funds in your account to cover this then you can't stay in the room you have booked and paid for!   Nothing on Hotels.com to indicate this charge.  It advises that they may need to swipe your card but absolutely no mention of the £250.  It then takes up to 5 days after your stay for  the funds to be released.   When you check out the state of the apartment you will see just what a cheek it is to expect a pre-authorisation in case of damage - what a dump.  Getting down to the basement apartment is dangerous.  steep, slippy, concrete steps.  No usable mirrors!  Not one. Even in the bathroom.The bathroom in the apartment just topped it off.  Only stay here if you do not value your privacy as it has none.I have included photographs.

AVOID Poor accommodation and unfair terms

Great communications from front desk office, masses of helpfull advice greatly appreciated. The property was outstanding comfortable spacious and a wow bathroom. Very comfortable bed and a most comfortable stay, thank you.

Great apartment

There is a ridiculous preauthorization fee of £250 that will not be disclosed until you are at the check-in counter, if you're on a budget please don't bother booking a reservation.The lack of transparency is worrisome.Then there is the damaged front door Venetian blind, which the staff confirmed that the management is aware of, yet no temporary measure was in place to safeguard the privacy and dignity of clients.Also, there was the wifi password that was communicated and it took walking back to the key pick-up location and another four hours later to resolve.Lastly, it's been 5 days since checkout and the £250 is yet to be returned to my account, utterly disappointing.

Disappointing

It was terrible as it was all faults advertised

Absolutely terrible place. Service and staff are also unhelpful and rude

Don’t stay

Had everything we needed. The sofa bed turned out to be a chair bed which wasn’t a problem but the chair had seen better days.Apart from the chair-bed that was the only furniture in the living area, so only one person had a seat to chill out. Others had to sit on the floor.Not a bad place just could have done with maybe an actual sofa. Also, as women who were away for a long weekend the only mirror available was a small one in the bathroom, could have done with at least one full length one. There was plenty of wall space for this.Overall, it had what we needed - apart from furniture.

The apartment was completely uninhabitable; bins overflowing, unwashed pots and pans, dirty sheets and linen strewn over the floor, carpets and rugs filthy

Albion Street Serviced Apartments

Main amenities of the apartment

Location

Available rooms

Location

Description of the apartment

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment