Name: The Cross Keys Hotel
Address: High Street, Castle Douglas, Castle Douglas, Castle Douglas, DG7 3RN, United Kingdom
Rating: 8

24-hour reception

Smoke-free property

Heating

No elevators

General

Non-smoking rooms

Room service

Hairdryer

Shower/Bathtub

Shower

Rooms

Laundry

Luggage storage

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Packed Lunches

Meals

Free Wi-Fi

Internet

German

English

French

Multi-language staff

Languages Spoken

Hiking

Fishing

Recreation

Offsite parking reservations required

Free parking nearby

Parking

Fax and copy machine

Meeting and presentation facilities

Business

Windsurfing

Cycling

Golf сourse (within 3 km)

Sports

Doctor

Massage

First Aid Kit

Beauty and wellness

Playroom

Babysitting and childcare

Kids

Pets allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Glasgow Prestwick Airport

The Cross Keys Hotel

Castle Douglas

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I received a warm welcome into this clean and comfortable hotel which is in a beautiful part of Dumfries and Galloway.  Yes, it is old fashioned, and it could possibly be classed as ‘quaint’ but what is wrong with that?  I and six friends were part of the team running a motorsport event in nearby Forrest Estate, and that involved early starts and late finishes.  

The weekend which we chose was one selected by our host to be a ‘bed and breakfast only’ weekend with the restaurant and the bar closed throughout the day except for breakfast.  The breakfasts were delightfully cooked to order, and for those who had to be out even earlier than breakfast time our host volunteered to provide a packed brunch with fruit, cereal bars and a bottle of water. It was left out the night before and could be collected when leaving for the day’s activities. Many places, if they did provide a packed breakfast, would not have been so generous with the contents. 

I couldn’t get the TV in my room to work and because I had to be away well before the hotel opened for the day I simply emailed reception during the night and when I got back in the TV was on and working!

The only drawback for me and my LandRover friends was the lack of a large car park although there is a small private car park at the rear of the hotel. On-street parking is available but there is competition to get a place if you arrive late.  There is a public car park but it is not as close as I would like. 

The ‘ Bed and Breakfast Only’ situation which existed while we were there suited us very well and as a bonus it allowed us to eat in a variety of local establishments.

The hotel is dog friendly and there are two hotel dogs who ensure that they get the attention that they think that they deserve!

A hidden gem in Dumfries and Galloway.

Stayed over for one night passing through on a cycling trip. The host was extremely friendly, welcoming and helpful storing and charging our bikes. Only open for B&B but fortunately the local tearoom opens on weekend evenings for meals. Well stocked community shop next door and community pub at the end of the street. Great village and area.

Just returned from four nights at the Cross Keys ...... Susan the owner and staff are more than welcoming ...... New Galloway is tranquility it’s self !!!!! And a hidden gem for those looking to escape for a while .... a piece of Scottish charm and well worth a visit ..... but don’t tell too many people 😁

Hidden Gem 💎

Arrived late and departed early unfortunately so didnt eat or drink. A very warm welcome and a comfy bed was had,no street parking to be found around the hotel but there is a large free car park 5 mins walk away uphill

Overnight in New Galloway

Situated in a beautiful town. Very quiet at night. Friendly staff.

A special find on our hillwalking trip to the Borders area. Owner Susan , staff ( and rescue resident pub dog Claude pictured here) made us very welcome. Our dog enjoyed the cosy pub with fireplace too! Food was great. Food allergies considerately dealt with all in all a fantastic stay. We’ll definitely return 

Fantastic find in New Galloway 

Really friendly hotel with lots of quirks. The village is a sleepy hollow and the hotel is a great spot. Some may say it is a little dated, but I’d say if you want new, clean lines, city clone the you could stay in a Holiday in served by disinterested staff with no reason to make your stay special. Come to a place like the Cross Keys and you get the real thing, warts and all. Not that there are any, just some tiny midgy bites. Our lives would be a lot poorer without places like this.

Sleepy hollow bolt hole

Well looked after in friendly, comfortable establishment.  Local area has much of interest, including forest walks, wildlife, gardens and scenery.

Relaxed, enjoyable stay

Well situated for exploring the Galloway Forest and surrounding area.  Comfortable rooms and a good breakfast to start the day.

Clean, comfy and convenient

My OH booked this B&B as a base to explore The Galloway Forest & surrounding areas. 
Susan is a welcoming dog-loving host who ensures a comfortable stay. Whilst basic, our room was comfortable with a hot shower. toiletry supplies weren’t provided but we were able to pick up what we needed from the community shop. 
The bar was open from 6:30 during our stay, and seems to open around residents. Food was hearty, and the breakfast was a great start to the day. We were able to park in front, or behind the hotel each day. There are some good walks direct from the door. Decor & facilities as expected for age of property & room rate. Would be happy to return. 

The Cross Keys Hotel

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Services and amenities

Meals

Internet

Languages Spoken

Recreation

Parking

Business

Sports

Beauty and wellness

Kids

Pets

Health and Safety Measures

Policies

Check-in terms and conditions

Additional information

Payment