Name: Kestrels Colombo
Address: Geethanjalee Pl, Colombo, Colombo, Colombo, 00300, Sri Lanka
Rating: 0

24-hour reception

Smoke-free property

Ticket assistance

Television in lobby

Terrace

No elevators

General

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Restaurant

Microwave oven

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Tour assistance

Tourist services

Picnic area

Recreation

Free parking

Parking

Business center

Meeting and presentation facilities

Conference Hall

Business

Pets Not Allowed

Pets

Location

At the hotel

Bandaranaike International Airport

Bentota River Airport

Kestrels Colombo

Colombo

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The hotel is new, the location is very convenient for a reasonable price.Everything could have been very good except for the lack of ability of the young manager to solve an uncomfortable situation.I made a reservation, paid for it and got the confirmation from Hotel.com but when I arrived they told me that this room was not available and that I had to pay more for another room which seemed to me a kind of fraud and allege my disagreement for that.After much discussion and I told them that I was going to the police (which is known is not an intelligent solution in this country) They made me wait more than 5 hours to give me the keys.They offered room with breakfast and internet included, but there was never breakfast and the internet did not work properly. They told me that it was a problem with the telephone company.I said that they have to find a solution for the customer, since they are offering rooms with internet. But manager and owner response was  that if I need internet I could buy a SIM card with a data package. The young manager never apologized for the inconvenience caused and it was very common for him to call his friends eat, drink and watch movies in the lobby with very high volume. As if they were at home!I thought about changing my hotel, but I didnt want to give money to them for nothing! I have traveled to more than 30 countries and have been to hundreds of hotels and I assure you that my stay at this hotel has been one of the worst in my life

A horrible experience

Great small hotel.Staff couldn't be more friendly or helpful. We needed our train tickets but office closed due to Independence day holiday. The manager arranged for early morning delivery to hotel, we're not sure if he actually collected them himself, so we made the train to Kandy with time to spare. Fabulous service!!

Nice quirky hotel.

When I arrived, the attendant said almost nothing too me—nothing about breakfast the next day, WiFi password, or where things in the hotel were—he just needed my name and passport info. Then when I was showed my room, it smelled very strongly of mold, but I’ve been in tropical countries long enough to know that a little musty smell happens. However, non of my pillows had pillow cases and two of my pillows had huge patches of mold on the back. I asked them to change them. A man come up to fix it and then I discovered that the sink has problems draining. They quickly moved me to another room. After that things were fine, but again almost no talking or explanation about breakfast—I wandered up stairs where I found a porch but no kitchen and then downstairs where I found the two guys in the kitchen. Without explaining anything, I was brought juice and then one of them men fried some eggs for me but they were terribly salty. Then he fried some sausages on such high heat that there were large flames from the pan, yet when he served them they were still cold inside. I left not hungry, but not really satisfied. When I returned that afternoon, I found my bed just as I had left—no one had gone in to Clean or straighten my room. By that point I was tired and didn’t want to wait for someone to come straighten my room so I just let it be. I’m afraid the hotel is pretty for pictures but need heaps of work on customer service and some hospitality basics.

Disappointing

Good location. Really excellent service and nice people, thank you!

We used this hotel as a stop over to brake our journey up, heading back to the airport.  Hotel was very welcoming, great location in the middle of Colombo. The staff were very helpful and for breakfast there was a wide range of choice.

Great little stop over

Clean and comfortable,quiet placeVery friendly staffEasy access and convenient to visit city hot spots Good restaurants nearby

Kestrels Colombo

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment