Insotel Punta Prima Prestige Suites & Spa

We’ve stayed at many 5-star hotels, but Insolet Suites & Spa truly stands out. From the moment we arrived, there was something different about the experience. It took us a while to pinpoint it, but we realised it was the genuinely warm and welcoming atmosphere. Unlike the formality and pretentiousness often associated with luxury hotels, this place felt remarkably homely and inviting. The staff were exceptional, going above and beyond at every turn. A special mention to the buffet team, who made every meal feel like a warm gathering rather than just another service. Julio Cesar deserves special recognition — he's not just incredibly friendly and approachable, but his mastery at the grill was a highlight of our stay. His warmth and skill made every meal an experience, and we couldn't get enough. The food variety was outstanding. By the end of our stay, we were already wishing we could stay another two weeks just to enjoy more. The sweet potato (boniato) with cinnamon and sugar was an unexpected treat that I still think about! We will definitely be returning — and this time, we’ll be bringing friends and family to share in the experience. Saludos desde Londres, Leah, Aila, Andreea & Joao