Name: Blackrock Hotel
Address: Allen Street, 100, Newcastle, Newcastle, Newcastle, 2940, South Africa
Rating: 8

24-hour reception

General

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Accessibility

Wi-Fi

Internet

Pets allowed (under 5 kg)

Pets

Location

At the hotel

Blackrock Hotel

Newcastle

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

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17-beds

18-beds

19-beds

2-beds

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3-beds

30-beds

31-beds

32-beds

33-beds

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38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This the 3rd time I been to Blackrock Hotel. They have cut down to just one complimentary water bottle to the duration of your stay and no milk just powdered creamers. A real budget strapped hotel for the price you for pay a day/night. Breakfast: the plates are hot but not the food especially the sausages and the toaster does not work correctly. I can live with it BUT not the underlying racism towards South African Indians. When I quickly greeted one of the room Attendants to enquire to the direction of the whereabouts of the poorly labeled eating/ Dining  hall. The room attendant became very assertive when in the presence of other black patrons that walked by making sure her voice was loud enough for them to hear in the distance demanding I greet her the way she wanted like she owned the hotel. Wow, it doesn't take much to know when a person is being a black supremacist /Racist towards you in Tone and facial expression. Hotel hospitality!. Not Tsogo Sun Blackrock Hotel, that's for sure. I pay. I greet. I am nice to all at the hotel but to see people behave In this manner towards hotel guests because I am of Indian descent. Truly disgusting.

Blackrock means Black only

Short version: The hotels management ignores theft of its guests belongings by hotel employees or is complicit in the act themselves. Save yourself the trouble and money and go elsewhere. AVOID AT ALL COSTS! 

Long version: The hotel itself is average and the service follows suite. Onsite restaurant leaves a lot to be desired, leaving the sub par casino being the only real draw here.

The theft in question occurred during checkout, when we forgot our valuable in the room safe which we had left unlocked while packing. We realized what we forgot 45 minutes after we departed and when we returned to check the room the item was gone. Hotel security footage confirmed that no one but my wife and I entered our room during our entire stay except for when we checked out. Two hotel employees can be seen entering the room and exiting shortly after, leaving very little room for speculation as to what took place. 

Hotel management performed a very curt investigation and sent us on our way after forwarding our information to their claims department. One month of being bounced around, no response, no findings or apology was every given and our valuables were never recovered. 

Hotel management handled the situation terribly which strongly leads one to believe that this happens often enough for them to dismiss their guests and allow a culture of theft to permeate through their establishment. NEVER AGAIN!

Avoid At All Costs...THIEVES

I was happy with my accommodation & with the on site casino, bar & restaurant, I personally prefer a quieter more rural locale but I can recommend to anyone who prefers a busy more vibey locale. It also has. secure off street parking.

Good hotel with casino, bar & restaurant

food is too cliché, normal, usual and below standard especial for buffet . every hotel must have that special food that will make someone say I will come here again for that fish, that salad and that meat.  your food is usual I don't know 

Food

It was excellent as always. I'm requesting them only to add fridge into all hotel rooms. These will minimise to inconvenience the guest that were expected to be in the room that fitted with the fridge for not changing their rooms.

Black Rock Garden court.

Was a pleasant stay, good value for money, nice breakfat, reception staff very efficent,
Breakfast was nice except had to wait for refills of food.because there was a function on we found waitress could not accomodated the lounge for hotel staff, waited for service to order and receive drinks


Black Rock Garden Cory

only disappointment was the pool was out of service. other than the pool, the overall service and friendlyness of the staff was excellent and we had an warm comfortable stay at the blackrock.
to all staff, keep up the good work.

excellent stay

I had the pleasure of visiting the Shebeen pub last fri evening with a few friends .the place is a true authentic irish pub.the owner came to our table for a few minutes.his charm and Irish wit really makes the place electric. We enjoyed a few pints and a nice meal.the bartenders are friendly and very fast.If ur in the BlackRock neighborhood u must stop in and enjoy a few pints. An ideal place to take a date for Valentine's.

Nite out in the town.

Excellent service and beautiful property. Outdoor pool area is amazing, your landscape is breathtaking. Your facility is kids friendly, my kids were so happy to be there, you met our expectations. We are definitely coming back again next year

Best place to be

Rather carry your own iron. None are available. Quite unpleasant for a female to hear this after being told that one will be sent to the room, and nothing arrived after the shower. Room was clean and neat.

Blackrock Hotel

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