Era Hotel & SPA Tulum

1.8 kmfrom the city center

from 221 €

  • Era Hotel & SPA Tulum
  • Era Hotel & SPA Tulum
  • Era Hotel & SPA Tulum
  • Era Hotel & SPA Tulum
  • Era Hotel & SPA Tulum
  • Era Hotel & SPA Tulum
  • Era Hotel & SPA Tulum
  • Era Hotel & SPA Tulum
  • Era Hotel & SPA Tulum
  • Era Hotel & SPA Tulum
  • Era Hotel & SPA Tulum
  • Era Hotel & SPA Tulum
  • Era Hotel & SPA Tulum
  • Era Hotel & SPA Tulum
  • Era Hotel & SPA Tulum
  • Era Hotel & SPA Tulum
  • Era Hotel & SPA Tulum
  • Era Hotel & SPA Tulum
  • Era Hotel & SPA Tulum
  • Era Hotel & SPA Tulum
  • Era Hotel & SPA Tulum
  • Era Hotel & SPA Tulum
  • Era Hotel & SPA Tulum
  • Era Hotel & SPA Tulum
  • Era Hotel & SPA Tulum

Main amenities of the hotel

  • Free Internet
  • Transfer
  • Parking
  • Suitable for children
  • Swimming Pool

Location

  • Tulum International Airport • 4.9 km
  • Xel-Ha Water Park • 18.1 km
  • Felipe Carrillo Puerto Airport • 18.7 km
  • Coba Ruins • 41.5 km
  • Xcaret Eco Theme Park • 56.0 km

Available rooms

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Location

Calle 6 Sur, Tulum

  • Places of interest
  • Xel-Ha Water Park • 18.1 km
  • Coba Ruins • 41.5 km
  • Xcaret Eco Theme Park • 56.0 km
  • Airports
  • Tulum International Airport • 4.9 km
  • Felipe Carrillo Puerto Airport • 18.7 km

Description of the hotel

Location

Everything you might need to have a good rest, all in one place! Resort «Era Hotel & SPA Tulum» is located in Tulum. This resort is located in walking distance from the city center. You can take a walk and explore the neighbourhood area of the resort. Places nearby: Xel-Ha Water Park, Coba Ruins and Xcaret Eco Theme Park.

At the resort

Spend an evening in a nice atmosphere of the bar. You can stop by the restaurant. Free Wi-Fi on the territory will help you to stay on-line. If you travel by car, there’s a parking zone.

The following services are also available for the guests: a massage room, a sauna, a spa center and a doctor. Swimming fans are going to enjoy an outdoor pool. There are playrooms for children at the resort. They will be having so much fun that you might have to spend the evening with adults. Want to have an excursion? Consult the tour assistance desk of the resort.

For the free movement around the city, the resort offers a transfer for you. Additional services that the resort offers to its guests: a laundry, dry cleaning, car rental, a safe-deposit box and a concierge. The staff of the resort will be happy to talk to you in English, Spanish, Italian and French.

Facts about the hotel

Type of electrical socket

Type A

127 V / 60 Hz

Number of rooms

9 rooms

What other amenities are there?

General

  • Smoke-free property
  • Security guard
  • Ticket assistance
  • Express check-in/check-out
  • Garden
  • Terrace
  • Reception desk

Rooms

  • Room service
  • Family room

Services and amenities

  • Laundry

    paid for separately

  • Safe-deposit box
  • Concierge services
  • Dry-cleaning

    paid for separately

  • Luggage storage

Meals

  • Bar
  • Breakfast
  • Restaurant

Internet

  • Free Wi-Fi

Transfer

  • Car rental

    paid for separately

  • Airport transportation
  • Transfer services

Languages Spoken

  • Spanish
  • English
  • Italian
  • French

Tourist services

  • Tour assistance

Recreation

  • Sun Deck

Parking

  • Parking

Pool and beach

  • Outdoor pool

Business

  • Conference Hall

Beauty and wellness

  • Doctor
  • Massage

    paid for separately

  • Sauna
  • Spa

    paid for separately

  • First Aid Kit

Kids

  • Playroom

Pets

  • Pets Not Allowed

Health and Safety Measures

  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Policies

Check-in terms and conditions

Check-in and check-out
Check-in
After 15:00
15:00
Check-out
Until 11:00
11:00

Additional information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Know Before You Go

  • Only registered guests are allowed in the guestrooms.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.

Fees

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

The hotel may charge an additional tax.
Also, there's a new environmental sanitation tax in the municipality of Tulum that has to be paid at the time of the check out or in the check in day in cash only for the amount of :
MXN 52.00 per room 2 person;
MXN 68.00 per room 3 person;
MXN 32.00 per room 1 person.

Payment

In the hotel
In cashBy bank card
In the currency of the hotel — MXNcard-logocard-logo
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]
Learn more
Reviews
Era Hotel & SPA Tulum
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Mobile app

Our app has lower prices and more options! You can also pay by Apple Pay and Android Pay there. Besides, you can easily access your booking vouchers in your personal account even if you're offline.

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Leaside Services Limited, reg.no HE342401, Business Address: 17 Karaiskaki Street, Office 22, Agaia Triada, Limassol, Cyprus, 3032

Registered service mark in the European Union