Name: Riverside Majestic Hotel Puteri Wing
Address: Jalan Tunku Abdul Rahman, Kuching, Kuching, Kuching, 93756, Malaysia
Rating: 8

Shopping on site

Air conditioning

24-hour reception

Elevator/lift

Currency exchange

Smoke-free property

Newspapers

General

Non-smoking rooms

Room service

Toiletries

Rooms

Accessibility features

Accessibility

Ironing

Laundry

Safe-deposit box

Luggage storage

Services and amenities

Breakfast

Breakfast in the room

Restaurant

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Free Parking on Premises

Parking

Swimming pool

Outdoor pool

Pool and beach

Business center

Fax machine

Meeting and presentation facilities

Conference Hall

Business

Tennis court

Fitness facilities

Sports

Massage

Sauna

Beauty and wellness

Babysitting and childcare

Kids

Pets Not Allowed

Pets

Location

At the hotel

Kuching International Airport

Riverside Majestic Hotel Puteri Wing

Kuching

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We took the Executive Deluxe river view room, on the 16th floor at the Astana Wing. View was fantastic. Room was large, clean and comfy. No bath, just a shower stall which suited us just fine. Buffet breakfast was adequate, tasty, some menu items changed daily. However, what I liked most was the Roti Jala with its curries. You can dine al fresco with a nice view of the river. I will definetly stay here again

Very nice hotel, polite and helpful staff, good food.

Dont know why my previous review did not show up. Horrific experience. Dirty bathroom, flooded both nights during our stay. we spoke to the manager Desmond who promised to get back to us but we never heard another word from him.

Stay at your own risk

Do not stay at this hotel if you value your health. I stayed here on two different occasions during a three week., And experienced consistently poor conditions in my rooms. The AC was insufficient, and who wants to be hot in their hotel room, while visiting Borneo? The bathrooms have black mold, growing in the shower. The walls are filthy, the air conditioning filter hasn’t been changed in a very long time, causing me to sneeze and buy anti-histamines, the toilets continue to run after they’ve been flushed, there isn’t an electrical outlet in the bathroom to use a blow dryer, or electric shaver, there are burned out lightbulbs in the room, the remote control had dead batteries in it, and so on. This hotel is only five years old, and it looks like it’s 20 years old and hasn’t had standard maintenance.

Stay somewhere else

The only "pro" is the location: just on the riverside, close to everything.
The "cons" are many: the room is spacious, but with very old and almost rotten furniture. The bathroom is small, and in very bad conditions: the sink does not discharge, the shower is dirty and does not work as expected...urgent refurbishment is needed!
And - last but not least - the staff at the reception is young and nice, but lacks experience and professionalism. Errors after errors. 
I would definitely choose another hotel the next time.

Not good

Well where so I start ..3 in one room which should be for 2 ...camp bed for 1 of us .head board wooden then flat piece of wood on floor with thin mattress. With just a bed sheet ..bathroom filthy. Towel stained ..bed sheets very stained ..bathroom mouldy ..you can see in the pictures...dont recommended anyone staying here ..

Mercury holiday

Came here for two nights, had to change room as first room was filthy and had mould everywhere and cupboard doors were hanging off. There was 3 people but only had 2 beds. When we got the extra bed it was a blank of wood on the floor. Then when we got new room all bathroom things that were given were used and empty. Then went to go to bed and all inside of bedsheets had hundreds of stains on. We spoke to the manger who was really nice and they tried to sort it. We then went to have dinner in the hotel restaurant, we got told there wasn’t any chips left. As well as the wine on the menu that stated glass or bottle. Apparently we were not allowed to have a glass. When ordering deserts, we ordered 3 desserts of the menu however we then got told that we could have it because we can’t buy a slice only the whole cake !!! When speaking to the restaurant manager they said that the cake had been in the cabinet too long, so originally they lied to us about why we couldn’t have it. We complained to the staff multiple times but they did nothing. The food came out at completely different times and not as ordered. Will never be coming back, the worst hotel I’ve ever come to.

Worst hotel ever !!

The hotel was very pleasant and staff very helpful.  Purchased breakfast with booking and I very happy with food selection and presentation.  I especially enjoyed eating on the balcony.  The room and facilities were very clean.  I liked having a bidet in the bathroom.

Pleasant visit

Stayed recently in the Puteri Wing, and our main impression was that it's pretty grubby. Lots of mould and damp problem, and our whole floor smelt horribly musty and damp. Lots of stains all over the carpets, and there seemed to be an ant problem in our room- as shown in my photo, there were even ants running over the phone!
The one saving grace is that this place is pretty cheap. I have also stayed in the Hilton Kuching, it's not hugely more expensive, however it is a much nicer/more polished hotel.

Very Grubby with ant problem

Great location. Quite comfortable. Looks a little old and tired. Needs refurbishment. But that would make it expensive. For the tariff you pay it is value for money. Ask for higher floor, 11th gives you views of River Sarawak. 


Riverside Majestic Hotel Puteri Wing

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