Name: Hotel Genevieve
Address: Mashindo street off Kanu street, Nakuru, Nakuru, Nakuru, 11111, Kenya
Rating: 5

24-hour reception

Smoking areas

Ticket assistance

Garden

Terrace

No elevators

General

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Restaurant

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Tour assistance

Tourist services

Barbecue grill(s)

Barbeque

Recreation

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Hotel Genevieve

Nakuru

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I booked a room at Hotel GenevieveBiashara, Nakuru, Kenya through the hotels.com online service on February 20 to February 21 and paid through the card visa + hotels.com bonuses.When I arrived on February 21 in the eveningHotel genevieveMashindo street off Kanu street Nakuru, Kenya, the hotel administrator immediately stated that they had no room for me in the hotel.When I showed them the confirmation letter to hotels.com. to my email, the hotel administrator accused the hotels.com online service that they did not warn them about my arrival today.When I asked at least to give Wi-Fi for 5 minutes to look for another hotel, they said that their Wi-Fi did not work.So I stayed at night on a street in an unfamiliar city.I was helped by a taxi driver who connected me to wi-fi so I booked another hotel ...Please return my money from the card + hotels.com bonuses spent for this reservation.

It’s bad when irresponsible managers work in hote

Two conference halls in different sizes that holds up to 150 pax
50 self contained rooms with hot showers available in doubles, singles and suits with DSTV and WIFI connection.
Modern equipment's for workshops

HOTEL UPGRADED TO STANDARD

The lady at the frontdesk was very helpfull and kindly helped me to get a taxi against a good price but the food was very poor and the kitchenlady very strange. No matter how many times you ask her something she just does exactly the opposite. Breakfast is very poor and dinner isn't recommended. 

The light in the bathroom didn't work, wasn't repaired either and the floor was quickly overflooded. I wouldn't recommend this place to be honest. 

If it wasn't for the lady at the desk...

Very inexpensive and breakfast was GREAT!

Interesting area right downtown

Where do I start ... first room shown - no toilet seat, soap already used.  Second room  - no toilet seat.  Changed to room with toilet seat - but basin broken - so had to use shower for everything, bathroom door would not shut, never mind lock and swung open.  Everything VERY TIRED and old and worn - including sheets and blanket. Holes in mosquito nets.   Web site indicated rooms had flat screen TV and tea/coffee making facilites.  Well you can guess......Photos must have been taken when it first opened - and Adam was probably still just a lad.  Everything was realy grubby.  We had great music outside the hotel - which went on until 5.25 am.  

 'Restaurant' - we could have any thing we liked so long as it was rice, ugali, fried cabbage and fried chicken - and had to wait 1 hour 40 mins for it.  Breakfast - no 'choice', no buffet.  One dish of jam and butter which was shared around all the tables and the service... well it is best described as in slow motion.  Oh, and I had to find my booking to prove that i had already paid for breakfast before they would take any order, all the time being made to feel that it was my fault they did not know and it was all too much of a hassle.

My fault for staying after being given the room - but with a sick wife who needed to be close to a bathroom I had little choice.

If 'broken' 'worn out', 'dirty' and bad service are your thing  and music at 5.25am - it will suit you

the hotel is renovated and in good shape new staff with improved delicacy you can give it try. I had a good time with my family after touring the National park you find welcoming staff with a nice lounge with cold beers

renovated and new

While looking for a place to stay as you visit Nakuru national park, this is a close by home.
Excellent service and hospitality at its best.
Ave been here so many times and i dont desire to change next time out

Hotel Genevieve

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