Name: Hotel La Neige Honkan
Address: Hokujo 4748, Hakuba, Hakuba, Hakuba, 399-9301, Japan
Rating: 9

Shopping on site

Air conditioning

Smoke-free property

Heating

Newspapers

Gift shop

Express check-in/check-out

Garden

Terrace

No elevators

Reception desk

General

Non-smoking rooms

Fridge

Family room

Bathtub

Toiletries

Rooms

Concierge services

Luggage storage

Services and amenities

Diet menu (on request)

Restaurant

Vending machine

Kettle

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Hiking

Fishing

Recreation

Free parking

Parking

Cycling

Sports

Family/Kid Friendly

Kids

Ski storage

Ski facilities rental

Skiing

Winter sports

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Matsumoto Airport

Toyama Airport

Hotel La Neige Honkan

Hakuba

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

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25-beds

26-beds

27-beds

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3-beds

30-beds

31-beds

32-beds

33-beds

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37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Fantastic helpful staff, great rooms and beautiful location

Really lovely hotel, spacious rooms, very clean and well maintained and in a good location. Main reception across the road at the other Hotel La Neige, so did have to head over there with any questions. Loved the Italian restaurant downstairs.

Spacious and super clean rooms, lovely English tudor feel.

I don't have enough words to express how outstanding this hotel is. 

The staff went above and beyond for our group and nothing was too much. 

The hotel is a beautiful building set in a beautiful location just walking distance from a lift and you can ski back to the front door when you are done for the day. 

We were a large group of 3 families, including 7 teenagers and we all loved staying here.

I would definitely recommend this hotel and we will definitely be staying again if we come back to Hakuba

OUTSTANDING

When you read want this place offers, it doesn’t really stack up. Whilst the place is immaculately clean, the decor throughout the hotel, including  the rooms, is tired and so very out dated. However the bathroom in our room was clean, modern and spacious.
Breakfast is included but don’t get excited about that. They rotate two “hot”  choices. Scrambled eggs and bacon one day followed by poached egg and sausage the next. If you choose to have cereal to start, your hot breakfast will arrive almost immediately. Poor timing and no attention to detail. There was no other variation and the eggs were dreadful. Don’t expect to see any fruit either.
The hotel is non smoking but that doesn’t apply to manager or staff who smoke frequently throughout the day. The smell goes through the air conditioning and so into rooms, hallways, and lobby.
The hotel advertises a games room which is located in the basement. Just don’t go there. It smells of sewerage and is full of uninspiring stuff. We didn’t try out the tv so maybe it picks up an English speaking channel because theTV in our room didn’t.
The WiFi, thank goodness, saved us. It is very reliable.
The shuttle buses are very handy, a ski rental very close, and ski runs are a short walk away even in ski boots.
The staff are all friendly and helpful.
To sum up, the place needs an overhaul.

Disappointing

This hotel is not modern but is very well looked after. The old style colonial hotel looks so beautiful in winter. We travelled with 2 teenage children so got the 2 bedroom apartment. Note this is really an old lounge room with connecting bedroom. You have a nice modern bathroom and separate toilet. The rooms have comfortable beds and pillows. You have AC which works well and can open windows to get fresh air. The location (ski in/out when enough snow) is walking distance to Happo One ski field which is fantastic. You have Central Snowsports ski hire 5 min walk up the hill. You have the option of choosing a food package. I would recommend as the food is really good. Service top class and attentive. There is a ski room to store skis , boots etc. Buses to take you to the ski fields leave every hour at the hotel entrance on the main road so this is a big plus! You can get a cheap taxi into Hakuba to eat at different restaurants if you want. We got the fast train from Tokyo to Nagano, then a bus to Hakuba bus terminal , then  Central Snowsports picked us up from bus station, we fitted our skis and then dropped us at our hotel for checkin! That was awesome and appreciated.

Beautiful old Hotel and a great restaurant

I’m not sure where to start to be honest. Way over priced. Sewage issues, staff attending our room late at night to try and fix. Kids disturbed. Drivers are nice enough, however when asked to drive us to somewhere slightly out of their circumference, with a baby, they are not willing to oblige. Overall this place is and has been the worst place we have stayed in our 3 visits over the years in Japan.

Worst stay in 3 years

we had the large turret room at the front of the building .
it was very clean and roomy for some reason it had 2 large single beds but we just pushed them together and within a day the staff had changed the sheets etc to a large double . its a very spacious room unlike many in japan . very large bathroom with excellent toiletries provided . the staff were all loverly and work very hard to make your stay as comfortable as possible . its a good location in the wadano forest . a short walk maybe 200m to the sakka chairlift and able to ski back down the same track to the hotel . a good drying room was provided for guests gear . theres some very good restraunts nearby within and easy walk there maybe harder on the way back due to  a full belly . id recommend café 3301 opposite the rabbit hole for an excellent Columbian  coffee or evening meal . la neiges beautiful style is very comfortable and easy to feel at home .. overall the mostly English speaking staff did an excellent job of helping us with any questions . we will be back

la neige honkan beautiful and comfortable

We came for a ski trip, and this place blew away all our expectations. The dining was world class... great french food with views of a snowcovered forest. If you're lucky, you'll see little foxes playing in the snow outside. The morning buffets were the perfect start to the day, filled with all the foods we were looking for before getting on the slopes. This little place is a hideaway of absolute quality in the mountains of japan. Loved it.

Wonderful, our favorite place in all of Japan

This is the second time we have stayed here whilst skiing in Japan. It is a lovely family run hotel with the owners always going the extra mile if you need something. It is located within walking distance of the happo one station and you can ski home from there. It is also very close to the free shuttle bus stop if you want to go to any of the other ski fields of which there are plenty. Several lovely quaint Japanese restaurants within walking distance for dinner. Great place to stay.

Lovely family owned hotel

We stayed at Hotel La Neige Honkan for 7 nights. The hotel building itself is picturesque set amongst the snow and the surrounding trees, with inside taking after an old European lodge. Adds a feeling of luxury to the place. Practicality wise the hotel has everything needed for ski accommodation- a ski room to store gear, cosy rooms - with spa baths and a replenishing supply of baths salts, and extremely nice and helpful staff. There is also a maintained track leading from the back of the hotel to the Sakka slope lifts on Happo one, probably a 250-300m walk which with ski gear is tiring but very manageable. There is a shuttle bus stop just down the road from the hotel making use of the free shuttle services to other areas of hakuba and other ski resorts  easy. The included breakfast consisted of  modest hot plate of food, which you can top up with a variety of pastries and toast. 
We nearly missed our snow monkey tour due to the tour company neglecting to tell us the second bus was not running that day, so the hotel staff were able to get us in a car and drop us off at another pick up point to meet the first bus within 5 minutes. Really enjoyed our stay here!

Hotel La Neige Honkan

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