Villa Piedimonte

What was good

Friendly staff, breakfast selections, the views and location

What was bad

Although the staff was pleasant and very friendly the only issue I had was that the receptionist gave me a room I did not originally book. When asked about it, she told me “all rooms look different” and that because they’ve been really busy with the season I could not get the the room I wanted. However, when I checked in, they didn’t seem busy and there weren’t too many guests staying there. Also, if I booked a specific room, it would be a nice as a courtesy to notify the guest that the room I booked is not available. Only then were they able to switch me to a different room when this was brought up. Attached are photos of the first room I got which did not give me a sea view (if not very little or partial view), and the 3rd photo is the room they finally switched me to - which is what I booked (sea view). Because of this, I was met with a lot of disappointment and felt they were dishonest. Not sure because if it was a solo traveler and not with a spouse but other guests but that should not be prioritized over others and instead be given the room they did originally booked or at least notify them of it. Internet was also very slow. I think if the property invested in fixing the connection issues, this could very well be a 5star hotel. I also spent the nights flipping through channels I was able to connect to (and was also in English); the only channel I found was about dinosaurs and spent that night learning about Tyrannosaurus Rex so that was interesting 🦖