Name: Charulata - The Boutique Guest House
Address: Air Port Road ( VIP Road), Bholagiri, Gurkhabasti, Agartala, Agartala, Agartala, 799006, India
Rating: 4

Air conditioning

24-hour reception

Smoking areas

Smoke-free property

Newspapers

Garden

General

Non-smoking rooms

Room service

Cable TV

Locker

Shower/Bathtub

Bathtub

Shower

Wardrobe/Closet

Linens

Slippers

Toiletries

Rooms

Safe-deposit box

Dry-cleaning

Luggage storage

Telephone

Services and amenities

Diet menu (on request)

Breakfast

Breakfast in the room

Restaurant

Kettle

Meals

Internet access

Internet

English

Languages Spoken

Offsite parking reservations required

Parking

Beach/pool towels

Pool and beach

Children's playground

Kids

Pets Not Allowed

Pets

Location

At the guest house

Room amenities

Agartala Airport

Charulata - The Boutique Guest House

Agartala

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The hotel is in good condition, only one floor, 6 rooms available, rooms are clean and tidy toilets are also clean. Breakfast is complimentary and also lunch and dinner is available you can customize your food orders as per your needs just prior inform is required. However one problem persist they mention free wifi but there was no wifi available in the hotels, the staff are good and hospitable. 

Good Hotel

It has all the basic amenities such as AC, Comforter, Geyser, tea kit and boiler. Even the furnitures are contemporary. Food is decent though they served us stale chicken. Team is courteous.
However, a big negative on housekeeping. The rooms are very dirty. Cobwebs on furnitures, dirty footmats, unwashed comforters, dusty floors and walls. 
Someone needs to really check this aspect. Very bad upkeep.
It isn't cheap as well at 2.5k.

Good infra but extremely bad upkeep

I never book a place without looking at the reviews. Somehow I did in this case. Major error. What’s written here is the tip of the iceberg. Yes the place is cheap. There’s a reason for that. It’s amateur hour all the way. Here are some lowlights:

1) they lost my reservation 
2) then they said the place was booked but somehow found me a room; I stayed 5 nights (I’m a masochist) and didn’t see another soul here the whole time. Just me and a cast of thousands of staff milling about sweeping leaves. 
3) meals are an adventure. Hope you’re not hungry. 
4) at every turn, day or night, someone was banging on my door for some stupid reason. LOCK the door—they will walk right in
5) like everyone says, first I couldn’t get in, then I couldn’t leave—no way to use a credit card. Have cash or forget it. 

There’s more but this is enough. When I wasn’t angry I felt badly for these guys. Most seem really kind but confused. But that doesn’t excuse the fact that this place is a mess. 

Oops

This guest house is located on the main road connecting the airport to the city. It has rooms of various sizes. Some rooms do not have windows. In some rooms, the windows open into garbage dumps. Housekeeping depends on your persistence and ability to move the staff. Nobody wakes up before 0800 Hrs IST. You will be served food with the same hands that were cleaning rooms because your call interrupted that activity. There are two persons who look after all the cleaning, cooking and serving. There is no backup for power failure. The laundry service is very poor. In case you plan to pay using a credit card and a failed transaction receipt appears, be sure to call your bank immediately. Also remember to collect the receipt. 1 in 3 transactions fail but the money would be debited from your account. Save yourself the headache and pay only by cash. Stay here if you have nowhere else to go.

Be Careful

There were some good points about the Charulata The Boutique Guest House e.g.food was good (but don't look in the kitchen), location was handy and staff were friendly. However, there were many negative points too. Firstly, it's impossible to pay with international credit cards (although cards on Indian banks seem to work). The hotel should make this clear to customers from the start. I had to make an expensive bank transfer and it was difficult to get the bank account details from the hotel to do this and then they initially refused to give me a receipt as the payment hadn't been processed by their bank by the time I left. Also, the rooms are quite enclosed - no natural light. Room cleaning was also a bit ad hoc. The wifi wasn't working for several days - I understand that there can sometime be problems, but no-one from the hotel seemed to be making any effort to sort it out. All in all - not a good experience. Therefore I can't recommend it.

Charulata - The Boutique Guest House

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