Name: Eleaterra Hotel
Address: matala, Faistos, Faistos, Faistos, 702 00, Greece
Rating: 8

Air conditioning

24-hour reception

Smoke-free property

No elevators

General

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Sun Deck

Recreation

Parking

Seasonal outdoor swimming pool

Pool facilities

Pool and beach

Pets Not Allowed

Pets

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Matala Beach

Red Beach

Komos Beach

Heraklion Port

Heraklion International Airport

Eleaterra Hotel

Faistos

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

It is a  very poor hotel: not very close to the beach (about 800 m), without a good wi-fi connection (it is impossibile from the rooms), essential breakfast. But it is important to notice that it  is clean and there is a pleasant pool. Prices are quite good.

Poor

We stayed here from 15/7/17 to 22/7/17. The room was what we expected, which was basic, but it was large, comfortable and clean, but the bathroom had seen better days and could do with a re-fit. The hotel advertises TV in all rooms which is true, it is just that there were only channels available, 1 German, 1 French and BBC World News in English.
The staff are great, very friendly and helpful, with special mention to Harris and the Barman (forgotten his name, sorry). The pool area is excellent, plenty of space and sun beds and is kept spotlessly clean,
The selection and quality of food, for breakfast and dinner, were excellent and it required great self-restraint not to keep going back for more.

A Good Place to Stay and Eat

at last the had a bartender in the poolbar ho was nice,friendly en served the guests very well,keep on doing this,instead of the drunken French bartender,hotel service was as usual very nice,and the room where clean,only the bar at the reception should be more cousy

poolbar

When Harry and Tim ran the hotel it was excellent and you felt at home there.We stayed there two years ago with the new management and the atmosphere was awful. You had to pay for air conditioning, the breakfasts were the same recycled food day after day and the manager and his cronies were rude and unhelpful.
We now stay elsewhere in Matala

Never again

My tour group stayed at the Europa Hotel one night.

We had a large room in one of the back buildings. The room had simple furnishings,  a flat screen TV with one English channel and several French and German channels. There was a nice refrigerator in the room. 

The bathroom sink leaked on to the floor, and they only provided us with one small bar of soap, nothing else, no shampoo!

Air conditioning appears to cost extra, we had to get a key and a remote control from the front desk to use the air conditioning.

For the pool, you are not allowed to use your room towel, you are supposed to supply your own. The pool is large and looks nice but we did not use it, as we did not travel with extra towels!!!

There are no lifts at this hotel, rooms are in several back buildings which could be a problem if your are mobility challenged.

The hotel grounds are very nice.

The breakfast was not memorable.

There must be better places to stay at in Matala,  I do not recommend the Europa Hotel. Most of the reviews appear to be several years old, they do not deserve the "Certificate of Excellence" from Trip Adviser.

Eleaterra Hotel

Main amenities of the hotel

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Available rooms

Location

Description of the hotel

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