Name: Hotel-Pension Dorma
Address: Gustav-Freytag-Str. 4 10827 Berlin,Gustav-Freytag-Str., Berlin, Berlin, Berlin, 10827, Germany
Rating: 7

Heating

Express check-in/check-out

General

Free Wi-Fi

Internet

German

English

Arabic

Languages Spoken

Parking

Pets allowed

Pets

Location

At the hotel

Schöneberg

Innsbrucker Platz

Rathaus Schöneberg

Schoneberg

EUREF-Campus

Schoneberg City Hall

Museum of Unheard of Things

Kammergericht

Alter St. Matthaus Kirchhof

Malzfabrik

Berlin Zoological Garden

Potsdamer Platz

Tiergarten

Memorial to the Murdered Jews of Europe

Brandenburg Gate

Reichstag Building

Museum Island

Berlin TV Tower

Alexanderplatz

East Side Gallery

Berlin Brandenburg Airport

Babelsberg Castle

Park Babelsberg

Nauener Gate

Gate of Fortune

St. Nicolas Church

Film Museum

Neuer Lustgarten

Potsdam's Brandenburg Gate

Sanssouci Park

Potsdam Harbour

Sanssouci Palace

Bornstedt Royal Estate

Charlottenhof Palace

New Palace

University of Potsdam

Hotel-Pension Dorma

Berlin

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This is by far the worst hotel, pension or otherwise, I've ever stayed in. It's worse even then the many poor hostels I've stayed in. I've travelled a lot and I can categorically tell you, never ever stay here.

Our group of three stayed here for nearly a week. The morning of check-out I asked what time check-out was and was informed 11am. We went to get cash-out and returned to our room at 10:40am only to find a staff member had removed our things into the corridor without our consent. He gestured at his watch angrily and shouted at us for not checking out. I pointed out it was not yet 11am. He continued to berate us, telling us we were 'difficult.' I went to use our room's toilet and he refused to let me into the room, not even to check all our things were packed and STILL in spite of the fact it was not yet the check-out time of 11am. He eventually admitted he wanted us out because the next guests were arriving early. 

By this point, the manager arrived and after a quick conversation in German where I mistakenly assumed the manager was telling off the other staff member for treating guests so shabbily, the manager came out to accuse us of breaking the shower in our room and demanded we pay him an additional night of accommodation. The shower was not broken. It was an obvious ploy to deflect from them stuffing up about check-out and manhandling our bags and property without our consent. Both the manager and staff member continued shouting at us, demanding money, following us out into the street. It was a 34 degrees day outside, I still needed a toilet and we had no idea of how to get to the airport so had to wander around the neighbourhood till we found free wifi to sort it out.

I have never been so outraged and disgusted by a hotel in my life.

Aside from this, the manager was a racist who was sad apartheid had ended and white people couldn't trample all over black Africans any more. The room we booked was hot, old and the shower was terrible. I wouldn't have bothered to mention these things, but you know, given everything else it's worth mentioning that this pension is no ritz.

Do not go here if it is the last hotel on earth. Fawlty Towers level of terrible.

Worst hotel I've ever stayed in. Rude, racist staff who don't give a damn about their customers.

Hotel-Pension Dorma

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