Name: The Bay Suites - Entertainment Dist
Address: 14 York St, Toronto, Toronto, Toronto, M5J 0B1, Canada
Rating: 0

Smoke-free property

Express check-out

No elevators

General

Laundry

Services and amenities

Parking

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Union

St. Andrew

King

Toronto Entertainment District

Air Canada Centre

Harbourfront Centre

Metro Toronto Convention Centre

CN Tower

Roy Thomson Hall

Hockey Hall of Fame

HTO Park

Rogers Centre

Royal Alexandra Theatre

Princess of Wales Theatre

St. Lawrence Market

Nathan Phillips Square

Toronto Downtown

Toronto City Hall

Grange Park

Art Gallery of Ontario

Toronto City Centre Airport

Yonge-Dundas Square

Fort York National Historic Site

Allan Gardens

Royal Ontario Museum

Casa Loma

Toronto Pearson International Airport

Buttonville Municipal Airport

St Catharines / Niagara District Airport

The Bay Suites - Entertainment Dist

Toronto

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This property was a scam there was no balcony room was unclean the floor was all lifted up from water damage the beds were left filthy

The room was very clean and the beds were comfortable. We had a one night stay and it was exactly what we needed.

Great view of the city

Property stated queen bed and a pull out twin couch but the couch didn’t pull out. Disappointed in that

First, I had arrangements to meet the property manager at a specific time.  He showed up 40 minutes late which had a significant impact on activities we had planned.  Only having one key and fob is not convenient for a group of 5 adults!The building itself is nice and conveniently located very close to waterfront, restaurants, Rogers Centre and Scotiabank arena.  This was the biggest advantage of this property as it had such an amazing location.The unit itself was overall clean but incredibly run down.  A lot of the finishes were worn and starting to break down.  There had obviously been a leak at some point with a small piece of trim and drywall missing outside one of the baths.  As a result, the hardwood floors were damaged and buckled.  We tripped over these several times.  There were no top sheets on any of the beds (only fitted sheets), pillows were barely pillows and the mattresses were either hard or lumpy.  There was a nice view of the water and a large balcony but the balcony area was so poorly maintained that I did not spend any time out there.  There was also a spare door being stored out there.Overall, not a positive experience.  While the person who met me was nice, I would not recommend staying here to anyone.  Spend a bit extra and get a nice hotel room!

Spotless and tidy. But no balcony. Just a sliding door can open. 53rd floor was a beautiful view!

Do not stay here. The whole experience was awful. We didn't get into our hotel until 10:30pm after they sent us to another location twice! We had to get a key from a bench on the street. The room was so run down, everything was broken.

Do Not Stay with this company.

Backstory: due to cancelled flights, a 4hour direct turned into a 20 hour ordeal. This resulted in us not being able to check in in the required window. The flights are not the properties fault so the only good thing i can say is the property accomodated by moving us to a different unit so we had somewhwre to go in Toronto in the middle of the night.Now my rant begins:I will start with the lack of communication and the property not following through on things such as saying they will call in an hour and i have to call them 4 hours later. Leading up to our trip i didnt even know if we actually would have accomodatons when we arrived. It was not even close to what is advertised, cords taped down on the floor accross doorways, AC did not work worth a s---, mold in the bathroom, beds rock hard, dirty in general.1 dishwasher tab for 3 days which we had to use right away as the dishes and cutlery were dirty. No dishsoap or cloth to to wash by hand. No facecloths, no sheets for the bedding, towels were still in the dryer, love to do laundry on a vacation. The unit basically needs a complete renovation as the carpet was stained by dirt, the walls were marked up, curtains put up with whatever hardware and duct tape was available. Bedroom window would not open. The ceiling had black whatever on it by the vents. No fixtures in the rooms, only floor lamps. Screens were ripped or completely missing from the patio.  My holiday trailer is a step up from this very pricey 3 day rental.

Never gave unit number to get in the hotel , front desk not helpful

I reserved a two bedroom and I got a one bedroom. After complaining, I got another one bedroom unit rather than the two bedroom unit I requested for. The whole service was unpleasant and stressful. To even get into the second one bedroom unit was an inconvenience, unpleasant and not a smooth process all round.

The Bay Suites - Entertainment Dist

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Services and amenities

Parking

Pets

Health and Safety Measures

Policies

Check-in terms and conditions

Paid on the spot

Payment