Name: Chancellor Peak Chalets
Address: 2924 Kicking Horse Road, Parson, Parson, Parson, V0A 1H0, Canada
Rating: 8

Smoke-free property

Reception desk

General

Free Wi-Fi

Internet

Barbecue grill(s)

Picnic area

Barbeque

Recreation

Free parking

Free Parking on Premises

Parking

Pets Not Allowed

Pets

Location

At the cottage

Chancellor Peak Chalets

Parson

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We booked two night for our valentines in chalet 16. Within two  hours of arrival, the cockroaches starting scurrying on the kitchen counters. We contacted the hosts, who offered no resolution. We had no choice but to stay the night, hardly slept and left ASAP in the morning. It was not a clean cabin. Fighting for a refund. Buyer beware.

Valentines Disaster

We had the pleasure of staying in Chalet 16, located in the far corner of the block. The large windows provide ample, natural lighting with stunning views of the surrounding forest and mountainscape. The natural logs throughout the interior really immerse you in this rustic cabin; while having the modern conveniences you would expect in your own home. Wifi is fast, kitchen well stocked, the fireplace is inviting, the beds are comfortable, and in the cold of January winter, the general ambiance wraps around you like a warm blanket.

Amazing views with rustic charm

This was my second stay at Chancellor Peak. We stayed in chalet #14 which is private with an amazing view of the Peak and the surrounding nature. The chalet complex is located right at the Kootenay River. The area is very quiet and there are bears as well. A black bear came looking for food around the chalets a couple of nights. Overall a great place to stay and good value.

Authentic chalets in nature

My wife and I stayed two nights in August and were unpleasantly surprised with our experience. There was a failure to communicate amongst staff about our reservation and it was like no one knew we were coming. The rooms in our chalet were not cleaned, beds were not made, used wet towels were still out on the bathtub, trash still in the unit. The "person responsible" was over in the nearest town. We had to wait for her and a helper to return and prepare the unit for us. The units are individually owned like rental property and an individual resides in one of the units as a "property manager". The owner of our particular cabin communicates only by email and when he can respond to you. So in essence, not much in the way of service. What you see is what you get when you arrive. The cabin is well built but the property seemed to be loosely managed and struck me as the typical landlord -tenant arrangement with the minimum attention paid to it for upkeep. Screens were missing in the upstairs bedroom window.  There is a single ceiling fan that needs attention and made noise when you turned it on. Poor lighting in the upstairs bathroom. There were adequate dinnerware and tableware for meals but two very worn and rusty skillets for cooking that looked like they were left over by a prospector from the gold rush days of the early 1800's. Amenities listed were simply free Wi-Fi and free parking. All in all, this experience was not what we expected for the price charged!

We were extremely disappointed to find that, despite booking 8.5 months ahead, we had been allocated a chalet that was right next to the parking place, had absolutely no privacy with other chalet dwellers continually walking within 3 feet of  the chalet, often pulling noisy carts and no doubt being super happy they didn’t have chalet # 11. 
To add to this there is another pathway behind the chalet with the same traffic. This meant that not a single window blind could be opened fully with possibly half of the kitchen window where the other half looked onto the wood wall of the next chalet. From the porch you looked onto the back of a shed or the parking lot. 
At night with all the comings and goings of other chalet guests to and from the parking place or rubbish bins etc, you were also restricted to moving about on the upper level without the light on as there were no curtains on the cathedral (normally great to have) windows.  
In addition this meant the orange lights of the parking place that shone all night, made the top level very bright and for those affected by light, difficult to sleep. The bed light didn’t work either. 
To add insult to injury, the kitchen was poorly equipped. One pot was totally burnt with a thick deposit on the bottom, the two fry pans had long seen the last of their anti stick qualities and were so crooked they didn’t sit properly on the stove (or maybe the stove plates were bent??). We ate off picnic plastic plates. 
The interior is as per the photos and is roomy which is nice and the bath was a good comfortable size. The hot water was sufficient to fill the bath. 
However on our last day there was no water - in any chalet!!! We messaged and knocked on  Natasha’s door who lived on the property and heard nothing at all from her. 
Of course the lack of water was not her fault, but it would have been the minimum to expect her to advise us rather than to find out by asking other chalet guests if they had water. Her silence was deafening and why have an on the spot caretaker if they are never around??
Most alarming however was the visit of a bear on two nights (probably more often as they are habitual)
It came on our veranda and knocked over a chair and the rubbish bin, but left the recycling bin standing. 
The next night the bear came again (at 4.15am) and ended up licking a BBQ dripping plate of a chalet behind us and emptying a trash can on another porch and  exploring other chalets behind us. Obviously the trash cans and recycling bins on the porches are the attraction and the Chalet owners need to rethink their trash policy noted in their booklet (see photo). As a duty of care issue I’d add that they need to advise the many overseas visitors of the dangers from bears more prominently than they currently do. 
Our advice to any prospective guest would be ascertain where your chalet is before booking. No doubt the chalets further away from the road and closer to the river are lovely / but whatever - AVOID Chalet #11



AVOID Chalet #11

Chalets#3,   Need adjust front door,hard to closed                    Missing one upstairs bed sheet                    Microwave turntable won’t turn Chalets#14.  Need adjust front door hard to closed                      Ceiling fan light not working                      Hair Dryer not working

Location was great.There was no firewood available at the time of the visit which was disappointing.

We had a lovely cabin with a bathroom up and downstairs.  Well appointed kitchen and condiments in the fridge.  Loved every minute there.  The views were AMAZING!  Quiet time is 10PM and we were early risers so we appreciated that the neighbors mostly respected that.  Would definitely recommend these.  WIFI was awesome!  
Gas fireplace with timer was neat.  No AC but we managed to hit the weather a little cooler.  
Did I mention it was CUTE, CUTE, CUTE!  
There was also lawn furniture on the deck, lovely flowers around the cabin.  A short walk to the cabin depending on parking spot.  Little place for an outdoor fire.  Just a short walk from a glacier fed river/stream where they were camping and fishing.  
This is a good distance from Golden though and it was tough to find using Google.  There are several roads called Kicking Horse.  Get good directions from the owner rather than google.

Totally AWESOME cabins!

Tissue box is empty.  Downstairs washroom basin drain slow.  Hot water suddenly changed to cold water some times.  It will be better if there's laundry machine inside unit. I like the utensils as there's enough for me.

Chancellor Peak Chalets

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