from 193 €
Very good
What was good
The swimming pool, sauna Size of rooms Location
What was bad
No warm welcome, no welcome drinks for us after a long journey. Childrens beds like army camping beds, slats kept falling, staff very unpleasant, never said hello or good morning. The spa was lovely but again staff quite rude, daughter accidently had towel in her hand and got chased up the stairs yelling "give us back our towel" Got told to be quiet in the bar area about 9 even though we were the same volume as everyone else. Brochure says complimentary ski storage, but this is wrong, its only free if you hire from them, if you brought your own....u have to pay, daily! Rooms were good size but we had a strange hole in the wall, carpets need a deep clean. Tassimo machine didnt work and you got to pay per pod, no kettle for the free crappy coffee. Maids arent so good, they had taken all towels and not replaced, so i had to go to reception wet, twice due to a language barrier. Breakfast, warm water, warm juice, lack of seating. The building as a whole is beautiful and location great, just ashame the staff are just rude and i feel its a 4 star.
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Borovets, Borovets
Location
Dreaming about a first-class hotel? Welcome to hotel «Festa Winter Palace» is located in Borovets. This hotel is located nearby from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Sitnyakovo Express Ski Lift, Borovets Ski Resort and Boyana Church.
At the hotel
You can stop by the bar. Taste the local cuisine and have a rest in the restaurant. The hotel cafe is a nice place to have a snack. Free Wi-Fi is available on the territory. Ask for more information when checking in.
Specially for tourists who travel by car, there’s a parking zone. Also, the following services are available for guests at the hotel: a massage room, a sauna, a steam bath and a spa center. Sports fans will be able to enjoy a fitness center, a gym and a table tennis area. Ski and snowboard fans will enjoy a skiing area, a ski school and ski-to-door access.
Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a karaoke. Tourists who can’t live without swimming will appreciate a pool and an indoor pool. For participants of business meetings will be able to use a business center, a conference hall, event facilities. There are playrooms for children at the hotel. They will be having so much fun that you might have to spend the evening with adults.
The tour assistance desk of the hotel will help you book an excursion. If you want to make your journey even more comfortable, you can order a transfer. Accessibility: there is an elevator/lift. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, an ATM, press, car rental, a safe-deposit box and a concierge.
The staff of the hotel speaks English.
Room amenities
Here’s what you’ll find in the room to have a rest after a long day: a shower, a TV, a mini-bar and a bathrobe. Please note that the listed services may not be available in all the rooms.
Facts about the hotel
Type of electrical socket
Type C
230 V / 50 Hz
Type C
(grounded)
230 V / 50 Hz
Number of rooms and floors
66 rooms • 4 floors
paid for separately
paid for separately
paid for separately
paid for separately
paid for separately
Check-in |
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After 14:00 |
Check-out |
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Until 12:00 |
Location | Price |
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on-site | 6 EUR per each vehicle per night |
In cash | By bank card |
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In the currency of the hotel — BGN |
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected] |
Very good
Based on 324 reviews from guests around the world
Cleanliness
8,3
Hygiene products
Location
8,6
Meals
4
Value for money
8,2
Room
6,5
Service
8,1
Wi-Fi quality
3
Registered service mark in the European Union