Emerald Spa Hotel
from 74 €
Reviews rating
124 reviewsHello to everyone out there, my name is Rei and I was for a week at Emerald Spa Hotel Bansko. Is literally the worst hotel I ever stayed they are the scammest place ever.No gym, no restaurant , no sauna, no swimming pool, only when you do the booking it doesn't say that, then when you go there, they will tell you everything is close unfortunately is not open ect.The cleaners was very professional and good people, the guy who was working at the reception was trying to convince us, like is the Covid-19 thing and stuff and when I said to him why you not say that online tho and he said they haven't updated the site and stuff really unbelievable. Another thing was the sleeping bed I specifically ask for a double bed room and they give me two single beds and on top of that they was the worst bed I ever slept in my life, sometimes I slept on the couch. The elevation didn't even work.The worst place absolutely worthless and 100% will never visit that place again. People be careful when you do the booking online, make sure is refundable don't make the same mistake I did. Here are some photos from the room aswell.👎
Popular amenities
- Free Internet
- Transfer
- Parking
- Suitable for children
- Swimming Pool
Location
- Bansko-Banderitsa Meadow Ski Lift • 170 m
- Bansko Ski Resort • 170 m
Available rooms
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Location
Pirin Str, Opposite Gondola Lift, Bansko, Bansko
- What's nearby
- Bansko-Banderitsa Meadow Ski Lift • 170 m
- Bansko Ski Resort • 170 m
Description of the hotel
Location
Everything you might need to have a good rest, all in one place! Resort «Emerald Spa Hotel» is located in Bansko. This resort is located 1 km from the city center. You can take a walk and explore the neighbourhood area of the resort. Places nearby: Bansko-Banderitsa Meadow Ski Lift and Bansko Ski Resort.
At the resort
You can stop by the bar. You can stop by the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, there’s a paid parking zone at the resort.
The following services are also available for the guests: a massage room, a sauna, a solarium, a spa center, a hamam and a recreation club. Guests who love doing sports will be able to enjoy a fitness center. For winter sports fans, the following services are available: a skiing area, a ski school, a ski transfer and ski facilities rental. Swimming fans are going to enjoy a pool.
If you want to make your journey even more comfortable, you can order a transfer. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. At the guests’ disposal, there’s also a laundry, ironing, car rental and a safe-deposit box. The staff of the resort speaks English, German and Russian.
Facts about the hotel
Type of electrical socket
Type C
230 V / 50 Hz
Type C
(grounded)
230 V / 50 Hz
Number of rooms
Services and amenities
Popular
- Free Internet
- Transfer
- Parking
- Suitable for children
- Swimming Pool
General
- Computer
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
Rooms
- Non-smoking rooms
- Room service
- Family room
Services and amenities
- Ironing
charged separately
- Luggage storage
- Laundry
charged separately
- Safe-deposit box
- Luggage storage
Meals
- Bar
- Restaurant
- Restaurant (buffet style)
Internet
- Free Wi-Fi
- Internet access
Transfer
- Shuttle
charged separately
- Airport transportation
charged separately
- Car rental
charged separately
Languages Spoken
- German
- Russian
- English
Recreation
- Billiards
Parking
- Parking
charged separately
Pool and beach
- Swimming pool
- Spa tub
- Seasonal indoor swimming pool
- Beach/pool towels
Business
- Fax and copy machine
Sports
- Darts
- Fitness facilities
Beauty and wellness
- Solarium
charged separately
- Massage
charged separately
- Health club
- Sauna
- Spa
charged separately
- Hammam
Kids
- Family/Kid Friendly
Winter sports
- Ski storage
- Ski facilities rental
charged separately
- Ski shuttle
charged separately
- Skiing
- Ski school
Pets
- Pets Not Allowed
Conditions of accommodation
| Check-in |
|---|
| After 14:00 |
| Check-out |
|---|
| Until 12:00 |
Conditions of accommodation
| Check-in |
|---|
| After 14:00 |
| Check-out |
|---|
| Until 12:00 |
Additional information
Please note that credit cards are not accepted. Payment has to be done in cash at the reception according to the daily exchange rate. |
Payment
- In cash in the currency of the hotel — BGN
Some rates can be paid by bank card when booking online. You can pay for your booking by using a promo code if you have one. |
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]
Reviews rating
Based on 124 reviews from guests around the world.
18 reviews are available in your language
Cleanliness
6
Hygiene products
Location
8
Meals
Value for money
6
Room
6
Service
6
Wi-Fi quality
Mobile app
Our app has lower prices and more options! You can also pay by Apple Pay and Android Pay there. Besides, you can easily access your booking vouchers in your personal account even if you're offline.
Registered service mark in the European Union