Name: Bonjour
Address: 19 Tran Nhan Tong Street Hai Ba Trung,Tran Nhan Tong Street, Hanoi, Hanoi, Hanoi, 112306, Vietnam
Rating: 8

Air conditioning

24-hour reception

Elevator/lift

Radio

General

Non-smoking rooms

Minibar

Hairdryer

Shower/Bathtub

Shower

Safe (in room)

Mini-fridge

Rooms

Iron and board

Laundry

Safe-deposit box

Telephone

Services and amenities

Breakfast

Cafe

Restaurant

Kitchen

Meals

Internet access

In-room internet

Internet

Parking

Conference Hall

Business

Location

At the hotel

Room amenities

La Thanh

Cat Linh

Thai Ha

Noi Bai International Airport

Bonjour

Hanoi

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The small 5 story hotel lacks only 2 things, a elevator and more options at breakfast.
The beds and rooms are comfortable, the bathtubs are for Vietnamese sized people however.
The breakfast was a kind of farmers omelette and was good. But we were there 3 night, we a trip between the 2nd & 3rd, and that was the standaard breakfast you got, with coffee or tea. So a choice or more options would be Nice, but for a few days this was good.
We’ve had 3 different rooms, due to trips. While away overnight with a trip, we could leave our lugage behind the reception, and just get a new room when we got back (offcourse arranged prior to each trip).

We also booked our trip to  2 day/1 night trip to Sapa here, and our trip to Halong Bay with La Paci Cruises (for those reviews look at other i’ve written). We got the trips for fair prices, and they were good.
They also picked is up from the airport (Hanoi) after the long journey from The Netherlands.
The manager Tam is helpfull and delightfull.

Good and Friendly

I was booked by travel agent into this hotel, didn't know what to expect really, room was smallish but comfortable for a single traveller, staff were very helpful even when I was offered an umbrella to go to dinner at a restaurant down the street, I said I didn't need one, the reception staff couldn't help a bit of a giggle when I came back soaked, the way it rained the umbrella was no use anyway. Breakfasts were very good, cooked as you ordered. The staff were very willing to assist in any way they could. I used the internet a couple of times, although I think it was a pirated version it worked ok for my simple needs. Everything in Hanoi is within walking distance of the hotel, most things anyway. Overall I found the hotel was just what I wanted. the first time I heard the street announcements and music it gave me a start but it does add to the atmosphere.

not 5 star but a great stay none the less

I stayed at this hotel for over 3 weeks and it was like home. I was able to do my shopping and sight seeing knowing that my personal belongings was safe. We took a trip to ha long bay and as a rookie mistake, I forgot my passport in the safety deposit box. I called the hotel and they were prompt with retrieving my passport and emailing the details to the ha long bay hotel. I felt at home with the staff and everyone was very friendly.

Friendly and helpful staff. Vietnam experience

All staff are helpful, truthful and courtly, especially the receptionist is very kind and responsible. However, the hotel with equipment's very old. Need renovation and restoration. 
Location is good, near the center of Hanoi and so many restaurants around.

All staff are helpful, truthful and courtly.

that's the worst hotel i've ever been! i arrived at midnight and even if i was very tired i had to ask the reception to change room 3 times!!! first room had water on the bathroom floor around the toilet, safety locker not working and dirty sleeves (i mean i found pubic hair!); second room had hair and third had pubic hair again! i accepted the forth room also if i was freezing (heating not working). breakfast was very very poor! two slices of bread with a very little slice of butter and JUST ONE TEA SPOON of marmelade!!! luckily they had also yoghurt and a banana!!! service was kind but not everyone! when i needed to use internet (they have free access pc downstair) sometimes reception personal was playing with them and they didn't make you room!!!
i really was thinking about calling my travel agency to catch another hotel!

Bonjour

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