Name: Thi Thao Gardenia Hotel
Address: 137-139 Phan Boi Chau, Da Lat, Da Lat, Da Lat, 31 Phan Boi Chau, Vietnam
Rating: 5

Elevator/lift

Smoke-free property

Ticket assistance

Reception desk

General

Room service

Fridge

Family room

Cable TV

Minibar

Hairdryer

Shower/Bathtub

Shower

Wardrobe/Closet

Linens

Slippers

Toiletries

Rooms

Accessibility features

Accessibility

Ironing

Laundry

Dry-cleaning

Luggage storage

Telephone

Services and amenities

Cafe

Restaurant

Bottled water

Meals

Free Wi-Fi

Internet

Car rental

Transfer

English

Languages Spoken

Tour assistance

Tourist services

No parking

Parking

Beach/pool towels

Pool and beach

Meeting and presentation facilities

Business

Massage

Beauty and wellness

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Lien Khuong Airport

Thi Thao Gardenia Hotel

Da Lat

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Hotel was clean and staff was friendly. We were there for four nights and three days of the four the elevator was not working. Very difficult when you have to walk up and down from the 6th floor especially when my husband has mobility issues. We were scheduled to check out by 11:00 am and guess what water to our room was turned off by 9:15 am.  They boast about a coffee shop and restaurant on site - they were not open our entire stay. Not sure if these problems was a result of the time of year (low season) or not. We did find out that the elevator was under maintenance for a new cable - safety issues. 

On a positive note - it is close to the local market and city centre so you can walk back and forth without taking a taxi. Close to all amenities as well - local street food, bars, coffee shops, pharmacy etc. 

Satisfactory Hotel

Good location. It's located near the night market. However, the hotel staff can't communicate in English.

The owner of this hotel agreed at 1200k for 2 nights which is 600k per night, after 2 nights we decided to stay another night just because we can not book any bus to come back, the reception lady only said ok and nothing else. When we checked out, they asked us to pay 3600k which is 1200k per night. I told them the owner agreed at 600k not 1200k, and they called the owner and told her like we did not wanted to pay bla bla. After 10 minutes of argument, they said they will charged us 1200k 2 nights and the third night will be 1200k total of 2400k. I mean, wth??? Why didn’t they told us at the beginning? Anyways, we feels like we got robbed by this hotel. Will never come back here again. Room so tiny and so noisy outside.

Overcharged, feels like robbing customers

The hotel is near the market. I just need 5-6 minutes to walk to the market. The room is good with full amenities and rather clean. The breakfast is ok, you can have delicious food but you don't have various choice. The big disadvantage of this hotel is that the corider is quite dark. It doesn't have any lights so that you cannot see clearly the way to go. Another disadvantage is that it's very noisy in the corrider, especially at night. Until 11pm, it's still noisy and I cannot sleep.

Affordable price - Average service

Although the hotel near central city, nice receptionists.... it really was a terrible hotel to me. It was too noisy!! Everyone walking or talking outside, we in the room can hear them, all day and all night also. We can't sleep well at all. 
Breakfast was normal. Motorbike for rent was ok.

Terrible hotel

Front desk personnel was sleep at therein entrance sofa. Rented a motorbike from the hotel which kept breaking down and hotel refuse to help. Overall just terrible hotel to stay in. Never coming back.

Terrible service and rooms

We checked in early - but for a price. The room was reasonably big with a very ugly, but comfy bed. The bathroom was dreadful, separated by a glass wall which left nothing to the imagination and caused condensation on a biblical scale. And, even in town, on the 6th floor there conspired to be the usual mad, insomniac rooster! So far, so good/ normal. 
Views were good but nothing quite prepared us for the awfulness of the 7th, is it 8th, floor dining area that doubles as a ? Disco.
Straight out of 1982 the hideousness really has to be seen at first hand. It is like a particularly unpleasant flying, stinging insect that has been caught in Amber and preserved for ever. 
It is probably not possible to do justice with mere words to the awfulness that was the breakfast (not included!). The order was all wrong, the food terrible and even a prolonged telephone call to the Reception staff failed to produce any degree of comprehension from the various staff. Almost funny it was so bad. Almost. 
Reception staff were very nice and they chased up our laundry but it was expensive. 
To be fair, it was very cheap and perfectly acceptable for that price but I did just want to shared the 7th, or was it 8th, floor with the world.

Comfy bed but......

Stayed Here as a last minute booking as everywhere was full.  We paid for two rooms and three contrast was so different as one room was huge and the other do small with no balcony.   Didn't bother querying as only staying for one night. Clothes were damp in the morning but think this is due to the area of the  town and not hotel.   Breakfast. ..dont bother.   Nothing for westerners!  Coffee even awful.   Wouldn't come back.  Great views from bar but noisy when people leaving if your room is near the entrance.  Staff Seemed A Bit aloof?

Just ok

Travel to Dalat by bus from HCM, reached 4am. Knowing that, I booked 2 rooms starting from previous date, so that we can have a resting place once reached. Upon arrival, there's only one staff around and he's sleeping on the benches. And he's first response after receiving my booking printout, "You can't check-in now!!" Why can't I check-in if I've booked starting the date before???Next, we went to our rooms, first room wasn't done up. Mattresses were out of bed frame, whole room was messy. Second room, no power. Both are at level 4.Rooms are without "Room Make Up" sign board, cleaner will clean your room when "Do Not Disturb" sign wasn't hang on the door. OMG!!! This hotel staffs are not up to standard and dishonest. After a long day tour, back to the room, the room was very neat but money in a jacket were gone.I went straight to front counter, looking for hotel manager, I was told manager wasn't in hotel, the staff is the only one around. What a hotel without any management staff around at anytime. After reporting all incidents, the staff just apologise and will report them to manager. Even demanded to see manager the next day, it never happen.I, hereby, DISCOURAGE everyone to stay in such horrible hotel. I do believe there are better one around.

Most Horrible Hotel Ever Stay

First it's very close to downtown, the Dalat market, the lake, and Sinh cafe. so it's easy to find the hotel and getting around the downtown by walking. and it's very quite and calm. The room was clean and neat even though it was not that refined, luxurious. And the best thing was the kindness of the reception staffs. they were always kind and nice. it made me very comfortable and good feeling.

Thi Thao Gardenia Hotel

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment