Name: Holbrook Manor & Spa - OCEANA COLLECTION
Address: Castle Cary Road, Wincanton, Wincanton, Wincanton, BA9 8BS, United Kingdom
Rating: 0

Smoke-free property

Garden

Outdoor furniture

No elevators

Reception desk

General

Luggage storage

Services and amenities

Breakfast

Meals

Free Wi-Fi

Internet

Multi-language staff

Languages Spoken

Parking

Event facilities

Business

Steam room

Sauna

Beauty and wellness

Pets allowed

Pets

Location

At the resort

Bristol Airport

Bournemouth Airport

Holbrook Manor & Spa - OCEANA COLLECTION

Wincanton

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

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3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Awful property and management. Room was covered in spiders, moths and other insects. Carpets were dirty, bath had what looked like blood and pubic hair in it. Avoid this place.

It really will be lovely when the new owners spend some money on if….  The staff were lovely but to not even have a bottle of white wine on offer was not good. The café seems more geared up for the Spa/Club.  We were ‘upgraded to one of the rooms in the manor itself but I’m not sure this was actually an upgrade as it was quite ‘noisy’ not in a group of people way but in a ‘needs carpets & soft furnishings’ way as you could hear people walking around & talking. At one point we were trying to work out whose phone was ringing then realised it wasn’t in our room. The Manor House is clearly geared up for just weddings at this point. It’s a shame but we now realise why the pricing was such.  Needs, at the very least, a bar that sells more than cans of drinks and mini bottles of wine.  Almost but not quite for us.

Needs some love but can see the potential.

I was disappointed with the dining options as the 'Garden Cafe' was also the 'Bar' and what was offered was very limited.

Insecure front and patio doors, no curtains and blinds that don’t close fully. Cobwebs in door and bathroom glass panels. Drippy tap from shower. Prob the worst place I have stayed in the UK using Hotels.com.Prob the second worst place I have stayed after some doss house in ilford.

The annex is awful

Amazing place, incredible value. I have no doubts the prices will rise so go there now if you get a chance.

Incredible value, service, comfort and surrounding

Really lovely little hotel with gorgeous rooms and grounds, great massage in the hayloft, spa facilities a little basic

Booked for relatives. They enjoyed it especially the big comfy bed, bath, private patio, tea coffee etc. they didn’t have time to use the club facilities

Relatives visit

The boiler had failed in the garden rooms and we wouldn’t have heating or hot water but we were told we would be issued with robes and could use the showers at the spa.   On arriving at reception to collect the robes before showering to head out for a restaurant booking we were told there were not robes left. A manager intervened and told the member of staff to go upstairs and get one. The robe was given to my partner as they only had one. We asked if they were clean we were told yes. On putting the robe on after the shower she put her hand in the pockets only to find used dirty paper treatment pants/ knickers. Shocking for a member of staff to confirm they were clean if she wasn’t sure. Not a nice discovery for someone to have to deal with. Our clean robes should have been issued and in our rooms before we arrived. It put us off so much we didn’t even go down for breakfast that was actually included and paid for. Very disappointed

great value for money.  the staff were amazing and ever so helpful. the swimming pool was clean and the facilities for the money were outstanding

Holbrook Manor & Spa - OCEANA COLLECTION

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