Name: Townhouse @ Hanley Road Stoke
Address: 162 Hanley Road, Stoke-on-Trent, Stoke-on-Trent, Stoke-on-Trent, ST1 6BL, United Kingdom
Rating: 0

Smoke-free property

Heating

Express check-in/check-out

No elevators

General

Smoke Detector

Toiletries

Rooms

Bottled water

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Pets Not Allowed

Pets

Extra decontamination measures

Health and Safety Measures

Location

At the hotel

Moorcroft Heritage Visitor Centre

Cariba Creek

Northwood Stadium

Burslem Park

Ford Green Hall

Regent Theatre

Victoria Hall

Manchester Airport

Whitworth Art Gallery

Manchester Museum

Manchester United Museum

Old Trafford

Manchester Conference Centre

Manchester Palace Theatre

Manchester Central

Museum of Science and Industry

Manchester Central Library

Manchester Art Gallery

Manchester Opera House

Albert Square

Etihad Stadium

Piccadilly Gardens

People's History Museum

Arndale Centre

Royal Exchange Theatre

Exchange Square

Manchester Cathedral

National Football Museum

Hawarden Airport

Liverpool John Lennon Airport

Sefton Park

Wavertree Botanic Gardens

Liverpool City Church

Philharmonic Hall

Liverpool Metropolitan Cathedral

Liverpool Wheel

Albert Dock

World Museum Liverpool

Museum of Liverpool

Port of Liverpool Building

Anfield Road Stadium

Townhouse @ Hanley Road Stoke

Stoke-on-Trent

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

At first entry the property absolutely reaked of stale spices, I assumed somebody had just cooked but the smell remained until I left. My room at the front of the house was fine. A little bit dirty in places. The real nightmare was the bathroom. After walking through the kitchen which was dirty, full of dirty dishes, unswept/mopped for weeks and lacking supplies, I found 2 full binbags inside by the back door and then went to the bathroom. It was filthy. The bath with weeks worth or black hair lining the bottom and filling the plug hole, also had thick yellow grime all over it. Everything was dirty and there was no toilet paper. I was promised a cleaning crew and I told them I'd leave and expect a refund if they didn't come. After a couple of days being promsied a clean that never came I finally left. I have continuously attemtped to chase a refund or at least partial refund and they refuse to reply to the complaint. Hotels.com have failed me in that they will no help me escalate the conplaint. The hosts have gotten away with keeping my money and not provided a safe and clean place to stay. I spent lots of money staying elsewhere last minute. DO NOT STAY HERE. I have pictures for evidence but the upload isn't working.

DO NOT STAY HERE. It is unsanitary.

Be prepared to wait over an hour untill you are provided with entry codes. Thats after you have emailed your ID and bank card and compleyed a covid declaration that cant be downloaded.

Townhouse @ Hanley Road Stoke

Popular amenities

Location

Available rooms

Location

Description of the hostel

Services and amenities

Popular

General

Rooms

Meals

Internet

Languages Spoken

Pets

Health and Safety Measures

Conditions of accommodation

Conditions of accommodation

Payment

Payment

For corporate clients