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Mount Ephriam 84, Royal Tunbridge Wells
Tunbridge Wells hotel is ideally located for exploring this affluent spa town whether you re planning a pamper day some boutique shopping at The Pantiles or a spot of evening entertainment at the Assembly Hall Theatre or the Forum. Discover beautiful Dunorlan Park on the edge of town or head to nearby Lamberhurst to visit Scotney Castle and Bayham Abbey. Explore the stunning countryside of the Garden of England with a trip on the heritage Spa Valley Railway.This hotel has upgraded rooms that feature a comfy bed with four plump pillows and a cosy duvet. Our on-site restaurant and bar serves breakfast and tasty evening meals. Useful information This hotel is unable to provide wheelchair access.
It is a pet friendly hotel and allow up to 2 domestic pets per stay.
Facts about the hotel
Year of renovation
2016
Type of electrical socket
Type G
230 V / 50 Hz
Number of rooms and floors
86 rooms • 4 floors
General
Rooms
Accessibility
Services and amenities
Meals
Internet
paid for separately
Languages Spoken
Parking
Pets
Check-in |
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After 15:00 |
Check-out |
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Until 12:00 |
Early/Late Check-In/Check-Out Service If you re looking to make the most of your day, the hotel can offer an Early Check-In service from noon and a Late Check-Out Service until 14:00 so you have more time to relax. Cost is GBP 10.00 per service per room subject to availability - bookable direct by telephoning the hotel. Pets: an additional charge is GBP 20.00 per pet per stay. Please note that Guide dogs, Hearing dogs and other animals to aid disability are exempt from charge. |
In cash | By bank card |
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In the currency of the hotel — GBP |
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected] |
leisure, solo
September 2019
Standard Room (double bed), 2 nights
What was good
It was convenient.
What was bad
The wash and shower gel is disgusting and needs changing. Staff were late for breakfast on the Sunday, but no apology. No instructions on the shower led to me getting a medical dressing wet. Room facilities are basic, not even a glass!
leisure, couple
August 2019
Standard Double Room (Double bed) (king size double bed), 1 night
What was good
Free parking.
Location for my appointment.
What was bad
The breakfast. There was no choice of continental or cooked. Every item of the cooked breakfast was cold despite being on a hot plate of sorts. Tables were not laid so it was self service for all items. I had to have my espresso coffee in a builder’s mug from a machine and the fruit juice from another machine was like coloured water.
leisure, couple
August 2019
Standard Room (double bed) (king size double bed), 1 night
What was good
Not much
What was bad
We arrived at 2.35pm after a two hour drive and attempted to book in. The receptionist bluntly refused to book us in until 3pm; because of her arrogance and her rude attitude we told her to cancel the booking - suddenly she decided she would book us in. Customer service nil! The room was small and scruffy, carpet was tatty and didn't fit properly. The bathroom was a disgrace, the shower curtain was filthy, and two painted planks of wood w
leisure, couple
July 2019
Standard Room (double bed) (king size double bed), 1 night
What was good
Great location and friendly staff. Limited parking is available and free for guests.
What was bad
Our room was on the landing so there was a bit of noise as guests came and went.
leisure, solo
July 2019
Standard Double Room (Double bed) (king size double bed), 2 nights
What was good
The character of the old place and the friendly staff. A fan in the room. 👍
What was bad
Could do with a hook on the back of the bathroom door to hang things. Minor!
Windows could be opened just a bit more maybe.
leisure, couple
July 2019
Standard Double Room (Double bed) (king size double bed), 1 night
leisure, couple
Cleanliness
8
Location
10
Value for money
8
Service
8
Room
Meals
leisure, couple
June 2019
Standard Double Room (Double bed) (king size double bed), 1 night
What was good
Staff were courteous and efficient. The room was modest but good value for the price. The problem I did have was parking my car! However, I would return, so thank you. Ted and Timmy Battersea
leisure, couple
May 2019
Standard Double Room (Double bed) (king size double bed), 1 night
What was good
Staff were super helpful, and friendly, the building is beautiful and quite obviously full of history
What was bad
Our bathroom was damp, smelly, and not very clean - but more to do with the actual fixtures and decor than the upkeep. The plug was stuck in the sink, and there was damp visible in the ceiling. It felt like staff were doing their best, our room was nicely made up etc, but that the facilities and building need an update before this will be anything