Name: Modern Saraylar - All Inclusive
Address: Kabacam Mevkii Avsallar Mahallesi, Alanya, Alanya, Alanya, 07400, Turkiye
Rating: 8

24-hour reception

Smoking areas

General

Free Wi-Fi

Internet

Free parking

Parking

Meeting and presentation facilities

Conference Hall

Business

Beauty and wellness

Children swimming pool

Kids

Pets Not Allowed

Pets

Location

At the resort

Ulaş Park Önü Plajı

Pegasos Resort Otel Plajı

İncekum Halk Plajı

Eni Incekum Mosque

İncekum Resort Otel Plajı

Sealanya Dolphinpark Seapark

Konakli Mosque

Konakli Clock Tower Square

Sarapsa Hani Fortress

Alaettinoglu Cultural Park

Time Center Outlet

Cleopatra's beach

Alanya Aquapark

Alanya Archeological Museum

Cleopatra Beach

Damlatas Caves

Alanya Castle

Kizil Kule

Alanya Lighthouse

Manavgat Falls

Side Museum

The ancient city of Side

Temple of Apollo and Athena

Kamelya World Beach

Halk Beach

Golden Coast Beach

Alva Donna Beach

Aspendos Passage

Nobilis Golf Course

Aspendos Basilica

Aquapark Troy

Gloria Golf Course

Montgomerie Golf Course

Cornelia Golf Course

Modern Saraylar - All Inclusive

Alanya

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Don't trust the photos of the beach on the hotel website.
The beach is dirty, there is a lot of trash everywhere, many things are broken and not working. It was very crowded on the beach in October. The food in the cafe on the beach is very poor. Very poor choice of food. There was nothing to feed the child. The cafe was also dirty and there was a lot of trash.
The price and rating of the hotel should be several times lower.
We came to the sea with a child. And the beach was very important to us.
My family and I stayed at the hotel for only 3-4 hours. It was impossible to continue to stay in such conditions. We cancelled the reservation.
The receptionists deceived me regarding the refund.

Terrible beach and management.

All in all it was a really good experience. The staff are incredibly welcoming and the level of service is really high.
We have experienced several different hotels in Turkey where there was clear discrimination against the guests. But not in Modern Saraylar, there was good service for everyone.

Even though we were there out of season, there were many activities and a lot of entertainment.

Special thanks to Ruzgar and Noor who made sure that we were all comfortable and that nothing was missing during the stay.

Also thanks to Kiraz for her amazing gözleme. 

Things to improve:
- It is clear to see that thought has been given to the details of the hotel. However, there are a number of areas in the hotel that need maintenance. The funfair looks old, the spa area has an annoying smell and lacks cleaning. The mixed and women's beach areas need a boost. In general, things that have broken must be inspected. 

The buffet should contain more child-friendly dishes and more varied dishes. 
Less mixed dishes and more dishes where the meat is separated from the sauce and vegetables. The desserts look really nice but lack taste. 

The worst thing about the hotel was the number of cats. Unfortunately there are cats everywhere in the hotel except for the rooms. It is unhygienic and unpleasant to meet cats everywhere.

We hope that the hotel gets the boost that makes it absolutely perfect. It will make us happily repeat the visit.

Good experience

Modern Saraylar, is a so-called Islamic, family friendly resort. Meaning, you pay extra to be assured that your children and women can safely roam the facilities without worrying about inappropriate incidents. 
We have been coming here for 4 years straight, since 2021, with other friends and families. The facilities, accommodation and food is quite good. 
However, in 2023 a couple of the staff members from the animation team, made very inappropriate advances to a couple of our daughters ages 14 and 15, this was to a degree, that we had to report this to the hotel manager and the owner of the animation team. And it wasn't until we threatened to go to the police, that they decided to act on this and the assured us, that the person would be removed from the resort, never to work there again.

The worst incident however, happened this year in July 2024, when the leader of the animation team, took advantage of a naive girl and lured her to a secluded place in the middle of the night, where he tried to rape her. Luckily, she managed to break free and run away. 
This time though, the Gendarmery was called and the person was put under arrest. 
This was again, strongly mentioned to the hotel manager along with the hotel owner, who again assured us that this person would never work in the hotel business, let alone on the hotel.
We spent most of the morning on this matter and all the families were in great shock about the incident.
After checking out, some days later we were shocked to find out, that the creep who tried to rape the poor girl was back at work at the hotel, the same was his cousin from the previous year who made advances to our teenage girls.
This hotel should not be allowed to operate with such a horrific and dishonest staff.
This is an absolute nightmare, we are disgusted that this is allowed.
If you choose this resort, you can not be at ease with your family.

Staff make advances to teenage girls and try rape them.

Everything was good from food to entertainment and service. I want to thank the best Wasiq who work in the reception for his kindness and Ruzgar for helping us contact the Taxi service. 

They have very good entertainment for children and for adult. 

Thanks for animation team.

Best hotel

Im not lying dont read the bad reviews and make them let you down the hotel is a 10/10 and probably one of the best ive ever been to, its very immersive and theres always fun activities every night and th food is just in a whole diffrent universe and traditional ottoman cuisine which is the best food ive ever had and the staff are very kind and helpful so i would definitely recommend this place to every muslim or modest families or even familys who want to experience real turkish culture.

10/10

I stayed for 5 days with my family. Its was certainly not halal, there was the general manager of the hotel, Ismail, and he was checking out each and every girl who walked by. It was SO disturbing. He was literally watching every single girl behind his sunglasses. I fear that he does that all the time and manages to cover it up. I tried to communicate but he doesn't seem to care. Stay away from this place, not family friendly.

Not halal, peeping on girls and disturbing them

This all inclusive halal hotel was absolutely amazing. The staff are so friendly, honestly I've never experienced anything like it. Restraunt staff, cleaning staff, bar staff - all very helpful. Pool area nice and clean, spa, steam room perfect and evening shows for small children too along with adults. What an amazing place to visit. Private beach area just 3 min by hotel bus 

Amazing halal all inclusive hotel - highly recommend

We had a very comfortable stay during our week here. The room given to us initially was not up to standard, however upon asking for a room change, Neda - one of the reception staff helped us, and we were given a room that suited us better.

There is always an endless supply of food, drink and snacks! And staff are always happy to help. Sinem - the cleaner assigned to our floor was always very cheerful and helpful. Kids will never be bored here - plenty of activities and entertainment available.

The beach wasn't so great- wasn't much of beach and there was hardly any sand.

A lovely stay for families

Be aware! It was our first and last visit to this resort! We were a group of 23 people.
15 of us ended up with vomiting and diarrhoea.. we never left the resort so it is definitely the food. . We complained to the head manager but she didnt take it seriously. I honestly wouldn’t recommend this hotel. The beach towels had brown stains on them and we actually complained but they said it’s fine. The internet connection was so bad!
Also in the mixed pool there’s loud music and the workers were dancing very inappropriately. Definitely not appropriate for a ‘halal’ resort. Nothing is close to the resort. If you want to go to town or shopping you need to take taxi! I have been in selge beach and wome delux before and they are very luxury compared to this resort.i wouldnt give this resort more than 1 star!
Extremely disappointed and I would never visit again.

Horrible stay!

I originally booked the site in 2020 pre-covid through a lady called Gokben from the resort and due to covid couldn't travel so tried to cancel with a full refund which was part of the terms and conditions agreed.  The lady continually ignored messages and calls while refusing to refund us the money.  I was then forced to book for 2021 and pay extra money which I did on the premise that cancelling would be possible with full refund this time around.  Again in 2021 due to covid we were not able to travel and the lady Gokben refused to offer the full refund.  She even cancelled the booking but did not submit the refund and continue to hold onto our money.  In 2022 I decided to book totally separately through halal booking so cancellation would be simple and challenge the staff on site in regards to my refund for the original booking which was cancelled.

When arriving on site I refused to pay the airport transfer cost unless my refund matter was resolved however I was being refused entry to the rooms until I paid.  After being told Gokben would come and discuss with me she did not show at all despite making me wait for an hour so eventually I was given access to the room.

During my 7 day stay at the resort I followed up with the management team on a daily basis.  I spoke to the management team in Ferda who referred to Behcet for resolution of the issue as the booking was done via his team.  Behcet to be bold was totally useless.  He promised to come back to me within 2 days but I heard nothing from him at all.  I went to see him again the following day and he stated he couldn't get in touch with his boss but he would resolve asap however I heard nothing back from him.  He also did not respond to a single whatsapp message or call.  A day before I left and after continually chasing every day I got my refund in TKL through Ferda losing over £1k due to rising GBPTKL because of delayed refund. 

Had I been offered my refund on the cancellation date of 2020 I would have received around £2000 GBP.  

Had I been offered my refund on cancellation date of 2021 I would have received around £1600.

After getting my money on site in Aug 2022 the GBP value I received was around £800 and they did not care at all that the result of this was merely them holding onto the TKL and not releasing the funds. 

Useless Management Team.  Behcet told me to my face that his management team told them not to offer refunds to customer going against their contractual agreement with customers.  I think Turkish Authorities should be stepping in to such cases as they are defrauding their customers and I will be seeking further assistance in this matter.

In terms of the actual stay itself

 - Mocktails were nice
 - Food served was cold every day which was a huge disappointment
 - Food variations were good with main course, deserts, salads and fruits available
 - Most meat offerings had no taste
 - Working staff on the main were pleasant and helpful [Note: I never got to meet the illustrious Gokben]
 - Rooms were comfortable

If you are going to book this place then do it via halal booking and never directly to ensure you can easily get your refund.

Modern Saraylar - All Inclusive

Main amenities of the hotel

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