Name: Los Jeronimos
Address: Moreto, 9 28014 Madrid,Moreto, Madrid, Madrid, Madrid, 28014, Spain
Rating: 8

Air conditioning

Elevator/lift

General

Family room

Rooms

Laundry

Services and amenities

Free Wi-Fi

Internet

Sun Deck

Recreation

No parking

Parking

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Atocha

Banco de España

Retiro

Jerónimos

Church of San Jeronimo El Real

Buen Retiro Park

Prado Museum

Army Museum

Royal Botanic Garden

Paseo del Arte

Plaza Plateria de Martinez

Royal Botanical Garden

Monumento a los Caídos por España

Madrid Stock Exchange

CaixaForum Madrid

Thyssen-Bornemisza Museum

Parroquia Jesus de Medinaceli

Thyssen-Bornemisza National Museum

Reina Sofia Museum

Puerta del Sol

Gran Vía

Plaza Mayor

Spain Square

Royal Palace

Adolfo Suarez Madrid-Barajas Airport

Madrid–Torrejón Airport

Los Jeronimos

Madrid

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

My husband and I have now stayed at Los Jeronimos twice (for a week two years ago and for two weeks, last year); we're about to return for another two weeks.  It's not a hotel (you can only check in on week days during certain hours and sometimes have to wait to be let in); very few people who work there speak English (but everyone has been happy to let us practice our Spanish); the apartments we've stayed in have been commodious and very clean and comfortable -- with great terraces/balconies.  It's easy to walk to grocery stores, to the Prado, to the Retiro, and to interesting nearby neighborhoods -- plus we've found several great neighborhood restaurants as well.  Yet it's quiet and friendly.  The little downstairs cafe even came to have our morning coffees ready without us ordering (and after a while our evening glasses of wine, too!).  The one time we needed help (I managed to lock all our money and documents in the safe without setting the password -- entirely my fault --) someone came over to help us open the safe.  in fact we shouldn't have bothered with the safe: the neighborhood and building are not in the least threatening.  Indeed, we  found ourselves happily imagining that we lived in Madrid.  We do prefer to explore places on our own, so the lack of hotel-like features not only doesn't bother us, it feels right to us -- and this might not be what everyone wants.  For us, though, it's perfect -- and we hope to continue staying here when we are able to visit Madrid.

Not a hotel, but the perfect apartment rental.

This place isn't for everybody but it has some pluses depending on what you are looking for in a place to stay.  First, it is not a hotel. It is an apartment/condo building with some units in a rental pool. As such, only limited staff and services are available. Second, the rental units are modestly but adequately furnished. However, if you can get past needing a real hotel, this is a good alternative for a stay in Madrid.  

The location is very good.  The building is about a block or so from the Prado. There are some good restaurants and shopping nearby.  A major train station is within a short walk and the station contains many car rental agencies if you want either for day trips to other locations  The units are fairly spacious and clean.  Thinking back on this experience, I would not hesitate to stay here again.

An interesting alternative

We booked Apartmentos Jeronimos in Madrid for 2 nights stay on June 6 & 7, 2013. The booking was made a few months in advance online & we were promised “hotel amenities” as stated on their website.
 
On our arrival, we were greeted by an empty reception desk. After enquiring at the adjoining Jeronimos Cafe & other places, we had to just wait for 20 minutes before a porter directed us to a 3rd floor apartment (no 3-1) where he told us someone would be waiting. We were a family of 4 with 2 children. With no assistance from anyone, we made our way to the apartment where we were met by a housekeeping lady who spoke only Spanish & did not speak or understand word of English. The apartment was ok but we could just not understand what all the lady was trying to explain to us!
 
While trying to fill forms (again in Spanish !) we tried to ask basic questions like where we could get basic necessities like water, where the eating places were, how to get around the town etc. But with no luck at all. The wi-fi network (promised as a part of the deal) was non-functional. With gestures we were informed that it may only work if we held our devices outside the balcony ! Or go to the 6th Floor to use another alternate network.
 
Finally, the lady called a colleague who turned out to be the person who had corresponded with us. Thankfully he spoke English. We explained to him that we had not got any of the “hotel amenities” promised on the website & that lack of an English speaking person was a huge problem. He compounded the issue by stating that even this housecleaning person though would be available but only stay at the hotel latest till 8PM, after which we were on our own. So much for assistance ! When we requested him to come over & help us out, he refused saying that his job was at the office & not at the Apartment. We then gave up & told him that we wanted to leave & could not stay at such a place with 2 kids. He then stumped us by saying he would charge us 1 night stay, despite the fact that there was NO CANCELLATION POLICY stated either in our e-mail correspondence or on their website. After some debate, he finally agreed to tell his boss not to charge us & we left within 20 minutes of entering the apartment. We got good rooms at the NH Paseo De Prado & the hotel was extremely helpful & that made our Madrid stay quite comfortable & enjoyable.
 
But there lay a twist. To our surprise & horror, our credit card (details of which we had given while booking) was charged for 1 night stay AFTERT we were back in India ! This despite the clear assurance that this would Not be done. Since then repeated e-mails & calls to them have gone unanswered, leaving us with no choice but to ask our bank to start a disputed transaction procedure.
 
So to all potential visitors to Apartmentos Jeronimos, BEWARE ! If you do not speak Spanish, PLEASE AVOID THE PLACE/BE VERY CAREFUL. Their action of charging us despite their assurances on the phone worries us even more than the fact that the stated “hotel amenities” are not there, as it raises basic issue of trust.

BEWARE. Not to be TRUSTED !

If you are only in Madrid for several nights and need a great location for a fair price, this is it!! Clean, comfortable, spacious rooms, 2 blocks to the Prado. Great neighborhood but no nightlife and few places nearby to eat. But easy walking distance to everything. Would recommend apartment to anyone.

Perfecto!

This is probably the nicest location in all of Madrid, bar none. Half a block behind the Prado Museum and half a block to Retiro Park in the other direction, yet QUIET. Who knew that such a peaceful oasis could exist in the hustle bustle of Madrid? 

We have stayed here several times over the years, since discovering it in 1999. We just returned for the first time in awhile, and were astonished to see how it has changed. It used to be called an apartment/hotel, but now it is just apartments. Some of the individual apartments have been sold to private parties (lucky ones!) with the "hotel" retaining the rest. So instead of a 24 hour receptionist, you need to arrive during the hours when it is staffed and now get a key to the front door to let yourself in after hours. That is the main change - everything else is as delightful as ever, although the prices may be a little lower. We had a spacious one bedroom apartment (including kitchen, large living room, and terrace) for a family of 3 for 100 euros. 

There is still a delightful cafe/bar right in the building on the first floor, there is still a fabulous fruit store around the corner, also a panaderia and basic groceries on the same block. And of course, most importantly, the Prado and Retiro Park. It is a short walk to plenty of restaurants and bars, and about a 20 minute walk to the busy Plaza Mayor. (It is located just half a block from the Ritz Hotel, and across the Paseo del Prado from the Westin Palace Hotel, and directly across the street from the beautiful Los Jeronimos church)

It will be sad indeed for travelers to Madrid if the building shifts completely to individual apartment owners rather than being available by the night to travelers like us, so I encourage everyone to stay there while you can!

Los Jeronimos

Main amenities of the hotel

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