Havana Hotel

The room was large with several amenities including hair dryer, several lotions, a computer, large screen TV. The beds were quite hard. The shower was great but no shower curtain for the bathtub so water went down the central drain in the floor which became quite wet. There was no view except of the building four feet away. Note the controls for the A/C are on the TV remote. The free breakfast consists of hard boiled eggs, toast, jam, and coffee. The worst part of the stay was the woman at the front desk. I had mistakenly booked the room for one night but needed it for three so I made a second booking so I had two confirmation numbers (perhaps Hotels.com had not sent the second booking yet). This was a problem and particularly with my inability to speak Korean and hers to speak English. Also, I had booked on the website a room with two beds but she would only give us a room with one bed - this led to quite a discussion as she took us to a room with one bed. I insisted to have two beds so she walked away, came back with a key for the next room down the hall which had two beds, and walked away. This person should not be in the hospitality business