Name: Refugio de Montana
Address: Volcancito, Bajo Boquete, Bajo Boquete, Bajo Boquete, 0413, Panama
Rating: 10

24-hour reception

Smoking areas

Smoke-free property

Garden

Terrace

Outdoor furniture

General

Non-smoking rooms

Room service

Family room

Locker

Shower/Bathtub

Shower

Linens

Mosquito net

Rooms

Accessibility features

Accessibility

Laundry

Dry-cleaning

Luggage storage

Services and amenities

Common kitchen

Snack bar

Vending machine

Bottled water (at extra charge)

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer services

Transfer

Spanish

English

Italian

Languages Spoken

Tour assistance

Tourist services

Library

Picnic area

Sun Deck

Recreation

Parking

Beach/pool towels

Pool and beach

Fax and copy machine

Business

Pets allowed

Pets

Location

At the hotel

Room amenities

Enrique Malek Airport

San Vito Airport

Refugio de Montana

Bajo Boquete

Very personable staff with family type kitchen and fun chef.  Beautifully landscaped grounds with lots of romantic spots!  Would definitely recommend this lovely place for all my friends.  Phillip and Mikayla are the best!

Jazz Fest

Comfortable room in a beautiful garden setting. Friendly service. Got the laundry done! Clean kitchen/dining area to eat in. (You can cook your own food for a minimal charge) A nice retreat in Alto Boquete, well cared for. You would prefer to have a car.

Ah, peace!

The hotel is in a location nearby to the town but yet very close.  It is a quiet and peaceful place, beautiful gardens with hammocks and tables to relax.  The service was very good and helpful all the time.  The rooms were very clean and soundproof and the hot water was very efficient.

Nice stay

We could hear everyone passing through the front desk.
On our last night we heard loud banging from a door, it wasn’t until my boyfriend went and talked to the guy at the front desk that he got up to fix it

Good but noisy

​The garden around the hotel is beautiful and it is a real pleasure to have breakfast (very good and rich) with its view. The room is very nicely furnished and there is everything you need, including hot water (in Panamá its presence is not obvious!). The staff and the owner are very kind and helpful. A special thanks to Michela!

Great place to stay!

This place is great. Friendly staff, clean rooms with nice beds, a fully equipped kitchen and a beautiful garden with lots of birds. The location is very peaceful as it is just out of town. We didn't have a car, but that was no problem as a taxi ride to or from Boquete town is only 3 dollars. We enjoyed it so much that we extended our stay twice. And we would love to stay here again! Highly recommended!

Excellent!

The atmosphere at this hotel was pretty tense and cold. The room was ok, but nothing exceptional. The metal door was always closed and the place looked more like an impregnable castle than a boutique hotel. The staff never said hello and didn't interact with guests. The owner is Italian and spoke really bad English and Spanish. It was hard to communicate with her.
We didn't feel welcome at this place and wouldn't stay again.

Uninterested staff/owner, tense vibe

Marvelous garden, very well mantaoned and full of trees and blooming flowers. Wonderful hosts and helpfull staff. Good breakfast and we also had wonderfull massages that were great after our hyke in the mountains. We were only sorry to have had underestimated Boquete and not have booked more than the 3 nights! We deffinitely plan to come back and book at least 4 nights at Boquete Lodge!

Can’t wait to be back

When we came to the place the door was locked. We saw a young guy through a window in the door. He saw us too but did not open the door. We knocked a few times and waited. Finally somebody from the stuff opened the door. There were a few people/staff but nobody said hello. 
We asked the receptionist (who later claimed to be an owner, she was Italian and both her English and Spanish were poor) if she could show us the room. The room itself was spacious but very dark and right by the noisy reception. We asked her if she had another option. She showed us another room but did not give us any time to decide which room we wanted to stay in and started being very unpleasant saying she had so many thing to do and she was very busy. But there were no other guest by the reception. We felt very uncomfortable in such hostile environment since the very beginning and decided to leave. We asked her if she could give us our money back. She did not want to and was rude to us. We asked her if we could talk to a manager or the owner. She got angry and said loudly - I am the owner and that's me who makes the rules! ( Not exactly, as her Spanish and English were really basic). We calmly insisted on getting our money back. She even said we had no proof we had paid! So that we can leave! We paid her unfortunately before checking the room. The print machine was broken and she said she would give us the receipt later. She saw we would not leave without our money. She gave us the half. We were still waiting for the second half of the money. She said she would call the police. Then she called to somebody. We thought that it was the other owner of the place but she called booking. com. We explained the lady on booking.com what had happened and why we wanted to leave. She promised to send us the other half of the payment and she did in a few days.
The experience in the hostel was very unpleasant and we would not recommend staying there.

AOID, VERY RUDE RECEPTIONIST/MANAGEMENT

The manager, Patricia was very welcoming and helpful. Hotel included making your own breakfast which included pancakes! Beautiful gardens and open air kitchen. We will be back to this lovely little hotel!

Refugio de Montana

Main amenities of the hotel

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Available rooms

Location

Description of the hotel

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