Name: Universal Hotel Enugu
Address: N° 3 Aguleri Street Independence Layout, Enugu, Enugu, Enugu, 400221, Nigeria
Rating: 8

Computer

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Ticket assistance

Television in lobby

All Spaces Non-Smoking (public and private)

General

Rooms

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet access

Internet

Airport transportation

Transfer

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Free parking

Parking

Swimming pool

Pool and beach

Fitness facilities

Sports

Location

At the hotel

Room amenities

Enugu Airport

Universal Hotel Enugu

Words can't express my good experience in the hotel. it was really amazing. The food is fantastic but not cheap. The rooms are spacious and the bed is cool. Staffs are well trained and friendly. i had a nice time at the hotel...  

It was like every detail about me was known to staff before my arrival. From check in to check out, the guys there were on point treating me like a celebrity. Wow. The chef's attention to detail during the Sunday lunch buffet was impressive.  The guys running this place sure do know about hospitality.  Will stay there anytime I am in Enugu.

lovely environment,good security, the chefs meal is something you don't want to miss out,universal hotel is a place to relax &  loosen your self to enjoy a perfect hols.it's the best so far in the town(enugu)

Enugu

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

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9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

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6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

nice

Hospitality at its best

two words!!!!!!!!!! the best

I have stayed here at least seven times within the last three years. The hotel enjoyed its best days in the past in terms of the quality of its facilities.  However the management seem to have woken up to the need to act. New coats of paints on the walls and delicious meals served as Sunday- Brunch were among the highlights of my recent stay. However, much still needs to be done to uplift this 6-storey facility.

Trying To Regain Old Glory

I stayed in this hotel for over 6 weeks while working on a project. 

Low points
1) The white bed sheets have holes and permanent stains. At first, I thought the cleaners were not changing the bedding so i stained a sheet on purpose. By the time i returned from work, it had been changed but there were still stains.
2) Towels are whitish and have permanent rust stains. Once a week, you get a really clean towel
3) Food is generally below average (both in taste and hygiene). People from this part of Nigeria are usually good cooks so i do not understand why this hotel is different. 
4) Electronics don't work in every room so check your fridge, kettle and hair dryer once you check in.

High points
1) Some staff make the hassle worthwhile as their manners are impeccable.
2) Their "ora soup" is a must-have.
3) There's a complimentary bottle of water each day. Nice touch. 
4) The pool is a nice cosy size.
5) Beds are a nice size.

My advice: 
1) Bring your own bedding along
2) Don't stay in the hotel for more than a week. The staff become too familiar and stop taking you serious.
3) Avoid the egg sauce and vegetable sauce. They always have shells and sand as ingredients

Universal Hotel Enugu

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