Name: Aonobi Yuyu
Address: Shirogane Onsen, Biei, Biei, Biei, 071-0235, Japan
Rating: 7

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Air conditioning

24-hour reception

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Smoke-free property

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Wheelchair Accessible

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Internet

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Parking nearby

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Sauna

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Playroom

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Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

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Asahikawa Airport

Aonobi Yuyu

Biei

child-bed

child-bed-fee

external-private-bathroom

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golf-view

harbour-view

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lake-view

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

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pets-allowed

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kitchen

They gave us the worst possible room. It was a room with one flight of staircup, then one floor of stairs down with no elevators. When I noticed several empty rooms I asked if she could change the room and she said it will cost us extra 20,000 yens.We had two suitcases to carry up and then down and no help was offered. I expected a bit more for the price I paid.Meals were also just fine. The hot springs temperature is very hot. The open air bath was better. However when I visited in the morning I noticed holes in the wall. Unfortunately I would not recommend this location.  If you already have a reservation, refuse any room from 121-130. They are the ones in the dungeon.

We reserved 2 rooms. The Japanese style was not well ventilated but still ok.  However the Western style room was stink as there was no air conditioner and located in the basement near a sewage.  The staff knew that we had big luggage but still offered a room far away with many staircases.  The overall experience was not good and we shall not recommend it to any friends and relatives.

The room is poor air quality because the exhaust air duct is near the room. the bad smell air put into the room. Please relocate the exhaust air duct out of room area.

good dinner and hot spring

Perfect place to visit Shirahige waterfall and blue pond. Property is quite old, but clean and convenient. Food is also good. Staff is fine. There is a free shuttle bus to see blue pond illumination at 7:30 pm.

This Ryokan is actually quite nice, the Onsen and Outside Bath beautiful along the River and you cam hear waterfall nearby. They had unfortuntely a serious staff shortage prob due to Covid and one elderly lady was in charge of the total dinner service for 20-40 people. As such food was mostly coldy. The quality of the arrangement and presentation was what to expect from Kaiseki dinner.

Very good outdoor onsen with excellent view. Very good service too.

Worth trying

Free shuttle bus service to the hotel from Asahikawa station. Walkable distance to Shirogane waterfall. They also provide free dinner and free shuttle bus to blue pond. Even though the staffs english are limited, they try their best to explain and understand. Great service. Their outdoor onsen is definitely the best to experience during winter time.

Nice ryokan close to the Shigehira Falls, perfect view in winter. Room was a little old, wall paper peeling, stains on the wood but I think it’s from tourists who don’t know how to use Japanese items in the room. Don’t put wet glasses on the wood. Despite the aged look, the service was polite, the futon very comfortable and an excellent night of sleep. Staff warmed up when I spoke Japanese but despite living in Japan for over 20 years and speaking quite well, they treated me like a foreigner based on my looks. It was a little annoying but I’m used to it. The bath is very nice, the outdoor bath lovely with the snow. Well maintained onsen. Breakfast hall is small and often seating is limited. Go early.

Aonobi Yuyu

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