Name: Safina Group Of Houseboats
Address: Gate no 9, Boulvard Road, Golden Dal Lake,, Srinagar, Srinagar, Srinagar, 190001, India
Rating: 7

24-hour reception

Smoke-free property

Heating

Terrace

General

Non-smoking rooms

Room service

Family room

Rooms

Laundry

Concierge services

Luggage storage

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Barbecue grill(s)

Hiking

Recreation

Free parking

Parking

Pets Not Allowed

Pets

Location

At the hotel

Srinagar International Airport

Safina Group Of Houseboats

Srinagar

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Beautiful houseboat. Exceptionally good staff and location of houseboat is also very good. The best thing which I like is the food which they have given. It tasted like home made food. cleanliness of the place was also a plus. All the amenities were class apart.

Safina Houseboats

Freshly refurbished boad.Luxary on water.Complete walls floor and roof of walnut hand carved wood.
It was all handicraft work.Food was on order and very tasty. However the boat location was not as good

Paradise on water

I had an amazing experience in Kashmir, and staying at the Safina houseboat really added to it. The staff is super sweet, always ready to make you yea and help you get a boat taxi. They arranged our whole visit for a good price. Very knowledgeable about the area. Good family ambiance. Food is super tasty. I would definitely go again!

Sweet staff

The manager Mr. Asif was really helpful. He made us understand the difficulty in providing wifi and the rooms are warm enough in that tundra like region to have a peaceful sleep.They provided a dinner and breakfast. It was vegetarian but they gave quality food. If they provide enough toiletries and dental kits, their rating may improve a lot.

Very helpful guys

A perfect place with view in dal lake, the best part of the stay was the food and the staff(mama, yusuf bhai, cook) they catered all your needs  and very helpful, just need to improve on room hygiene otherwise it was a pleasant stay and lastly zuhaib kana such a gentleman, it made Memorable stay

Memorable stay

We stayed in the boathouse 9 experienced days and enjoyed every minute. The staff did all they can to give us the feeling and hospitality of VIP guests. The place is very romantic and excellent for those who want to travel a "star trip version" to all the attractions that exist in the area and then return in the evening to the boathouse. The attactions are mostly of nature such as montain, lake and gardens.

בית-ספינה חוויתי, רומנטי עם אווירה משפחתית- A romantic house with a family atmosphere

I had done the booking online and right after I booked, they have been calling me and pestering me to cancel the booking and book directly with them instead. I refused and insisted that I wanted to stick to my existing booking. However at the time of checking in, just showing them the voucher from Booking.com was not enough for them...the owner insisted that I actually log into the app and show him the booking. I am an avid traveller and found this insistence very weird...when I reluctantly did, he noted down some codes (today I understood what he was upto)...read on.

Inspite of booking 2 separate rooms with respective attached bathrooms (two unrelated individuals/work colleagues), they first took me to a unit with two connected rooms where the occupant of one room would have to walk through the other room to access the shared bathroom. Once I protested, they took me to another boat (connected with the main one) and provided us two separate rooms...however the condition of the boat/passageways can be seen in the pictures attached. in short a horrible experience in a filthy houseboat. For every single thing they tried to overcharge us.

My checkin date was yesterday (4th July 2023) and I checked out today (5th July). I have attached some pictures to demonstrate the quality of this houseboat. They obviously are aware that my reviews are not going to be good, so today when I woke up in the morning, I was surprised to receive an email that my booking has been cancelled on the booking.com platform by them (without my request or approval)...they clearly know that I am going to give them bad reviews, after I complained about the dirty towels and other issues and they preempted it by going and cancelling the booking. (I of course paid them directly on check in and completed my stay, so there could not be any other reason to cancel the booking in the morning of my checking out).

In short Safina group of houseboats is running a scam. I am posting the review here and will make it a point to post the same review in as many platforms possible so that other unsuspecting tourists does not fall for the same scam.

Safina Houseboat is Running a Scam

Stayed there with family and friends for one night on 18th April 2023. Had booked through booking. com. However the houseboat preferred to negotiate off line. Was charged 10000 per room with dinner and breakfast included. Dinner was abysmal and breakfast never showed up. Rooms did not have heaters. And the caretaker Musaddik was rude. We were relieved when we finally checked out next morning. They will probably treat you better if you are part of a big group and booked through an agency. But if you are booking as an individual, brace for a nightmare. 

Pathetic! Stay away

Filthy, Unhygenic, poorly maintained, bad breakfast and DInner. Owner John is very rude and ill mannerd. No proper electricity and water. Seems to be avery old boat, no good decoration, ruined the whole experience of staying in house boat. Avoid at all costs.

Filthy, Unhygenic, poorly maintained, rude owner

I visited Kashmir in March 2021. I stayed in Saginaw group of houseboat for one day. Worst quality of food, water and bed. Even they served you the food which was left by someone else. Yes they mix the left over food of someone else in the fresh food. Worst experience. I am attaching the photo of room what they send us and what we get there.

Safina Group Of Houseboats

Main amenities of the hotel

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Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Services and amenities

Meals

Internet

Recreation

Parking

Pets

Policies

Check-in terms and conditions

Payment