Name: Lihua Grand Hotel
Address: 1 Changfeng West Street 030021 Taiyuan,Changfeng West Street, Taiyuan, Taiyuan, Taiyuan, 030021, China
Rating: 9

Air conditioning

Elevator/lift

Gift shop

Television in lobby

Reception desk

General

Non-smoking rooms

Room service

Cable TV

Minibar

Slippers

Rooms

Ironing

Concierge services

Dry-cleaning

Luggage storage

Wake-up service

Telephone

Services and amenities

Coffee/tea for guests

Restaurant

Bottled water

Kettle

Meals

Parking

Sports

Sauna

Beauty and wellness

Location

At the hotel

Room amenities

Taiyuan Wusu International Airport

Lihua Grand Hotel

Taiyuan

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Booked in by the local team - this is a great looking hotel - big imposing lobby. Surprised by the wonderfully large rooms. Plenty of room and lots of thought has gone into the room and bathroom. My room had a traditional timber bath which was a nice touch....as was the automatic toilet - felt very Japanese.

Big large rooms - very comfortable

Visited taiyuan for one day and I stayed in this hotel , very comfortable bed and first time sleep 10 hour in any hotel , nice location everything went well check in to check out , hotel have big rooms and all the high quality product for customers use !


Sound sleep 

As I was told that this is a state run hotel, I was quite surprised by the extraordinary services provided by the staff during our 3 day stay in this hotel. 

Just a few examples, twice in a row in two days, my wife's used socks left in the room were washed by the cleaning staff, and placed on the heated towel hanger in the bathroom to dry. The cleaning staff actually wrote a short note apologizing for the taking the initiative without our consent.

The first day when I went down to the restaurant for breakfast, as it was not very busy early morning, the manager actually handed me a warm plate, and introduced the different type of local food to me, as well as recommending what to try. Not only did he serve the food, he even personally brought the food being cooked to my table. All the staff at the restaurant were similarly attentive, which is so surprising even in a 5 star international hotel in China. One day, at the restaurant having breakfast, the waiter noticed that I got tired eyes, and he recommended what type of Chinese herbal tea I should have and made the tea for me. He even took my glasses to have them cleaned presumably in an ultrasonic tank used by the optometrist. How often does one get this kind of service when having breakfast in a hotel !

Once we needed to get a cab at the hotel door. As it was peak hour and there was no cab to be seen, the doorman went out of the hotel and simply disappeared. After 5 minutes or so, a cab sped to the hotel door and out came the doorman. The door man literally went out of his way to hail a cab for us. That is great service. 

The other outstanding feature are the facilities. I was very surprised to find that there is an Olympic size swimming pool (50 M) heated to 26C in the hotel. This is the first Olympic size hotel swimming pool that I have seen and used in China, including in major cities such as Beijing, Nanjing, Tianjin, Shanghai, Shen Zhen, Guang Zhou, and Hong Kong.  The adjoining gymnasium also has quite reasonable level of equipment.

The room that I and my wife had was extremely comfortable, with fresh fruits ( and knife), as well as different varieties of little  snacks replenished daily (free).

Although the hotel is located at the corner of two busy main roads, it is actually not far from the Exhibition and Convention Centre, as well as the cultural hub of the city (museum, opera theatre, art gallery, library). These are all within 20 minutes of comfortable walking distance from the hotel.  These modern architectures are stunning and well worth a visit if one has time. 

One comment is the relative lack of Western food at breakfast. Since more than 90% of the guests are locals or Chinese, this is understandable.  Perhaps the level of English may be somewhat lacking with the more junior staff. However, from my experience , I can't imagine guests receiving better service elsewhere.

Totally outstanding  service

Really big hotel with good standard. Quiet and comfortable rooms. Restaurants and bars nearby. Impressive light show in the evening. Good breakfast, WiFi working well, absolutely nothing to complain about.

Big and bold

The Lihua Grand Hotel is a very good hotel with the high level service. The staff are always eager to help, the rooms are big with nice furniture and very clean. The only thing bothering is low level of English there. It is hard to explain what you want to people :) but in every shift there is at least one person who can speak English so you can survive. 

Lihua Grand Hotel

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