Name: La Galouine Auberge & Restaurant
Address: 251, rue des Pionniers, Parc National du Fjord-du-Saguenay, Parc National du Fjord-du-Saguenay, Parc National du Fjord-du-Saguenay, G0T 2A0, Canada
Rating: 6

Shopping on site

Air conditioning

Smoke-free property

Heating

Ticket assistance

Gift shop

Terrace

All Spaces Non-Smoking (public and private)

Reception desk

General

Non-smoking rooms

Family room

Rooms

Breakfast

Common kitchen

Restaurant

Packed Lunches

Meals

Free Wi-Fi

Internet

English

French

Languages Spoken

Tour assistance

Tourist services

Picnic area

Recreation

Free parking

Parking

Family/Kid Friendly

Kids

At the hostel

La Galouine Auberge & Restaurant

Parc National du Fjord-du-Saguenay

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This hotel was in a great location, and had a small supermarket just a few steps away, which was very convenient.  The rooms were accessed individually, kind of like a motel.  The room was spacious, with 2 queen beds, and even had a table and chairs where we could have our breakfast (included with the room).  The shower had good water pressure.  The curious thing is that the shower and toilet were in separate bathrooms – toilet and sink in one, and shower and another sink in the other.   The only downside was that we had to keep the curtains closed otherwise someone walking by could partly see into our room.
There were only a couple of parking spots in front, otherwise you have to park round the back, but it's possible to do a drop off in front.
They also have a restaurant, which we ate at one night, and found the food to be really good, better than we expected.

Pleasant stay

We visited this hotel last month we wanted a nice and quiet week-end but it was all the contrary.
We had room 2 really really small one, the shower is extremely narrow, the bed uncomfortable, no coffee machine, noise after  630 am from the construction just infront of the hotel,  there is no one after 6pm ( it's better if you make your own home research), the pictures you see on line about the hotel are far away from reality. To sum up small,noisy and expensive.

Not really good

We stayed one night on a road trip through the North Shore. The room was comfortable and clean although on the small side. No carpet on the floor which we like. The bathroom was recently redone and was roomy with a good shower. The rooms are upstairs from the restaurant so if you have trouble with stairs this might not be a good option. We did not experience any noise from the restaurant below the room or from the street. Our rate did not include breakfast but we had a very good reasonably priced breakfast in the restaurant below the following morning. Parking is a bit tight. We had a Jeep and parking was not a problem. A large SUV or pick up might have problems with some parking spots.

A comfortable stay

Great location right in the center of town, close to the shore and whale watching tour boats. Excellent restraunt, friendly staff and great service. Rooms were a little worn but comfortable. Its an old building so its was what i expected.

Booked room on Hotels.com. We looked the pictures, we made sure the size was ok. Found a room included kingsize bed, bathroom and was sold to be around 30 m2. 
We booked the room for some days and do not request that much but what we got... I guess it was about 10 m2 in size, the smallest bed I ever seen for two people, not a bathroom but a closet with a toilet and a shower. The sink was in the room pressed into a corner between a wall and the small bed. 
We did complain as soon as we could. Even if I dislike the need to complain.
I give them 2 stars. The woman I complained to upgraded us to a studio apartment that was much more than we asked for (it took some time because she had to ask the owner first and I am not sure the owner really wanted to accept that solution) so she did very good. I later complained to Hotel.com too but the information about the room is added by the hotel so they apologized and would report it to the hotel.
We got the feeling that they thought we were very unfair. 
So the two stars is for the upgrade - not for making us feel welcome.
Be careful and make sure what you get - if you want something make sure to ask for it before booking. Our room was in a building away from the hotel and I think all the rooms in this building was small like ours.

Cheating

This hotel gave me the worst experience I ever had with hotels. 
The reason is, that they did not accept my booking of a nice double room via booking.com. 
On our arrival, their first idea was to charge our credit card with the full amount. Then they informed us, that our booked room is not available and we need to drive to another building. Surely, I did not accept this and told them about my fix and confirmed booking. They started to abuse us with three or four people who joined this situation. They told us, that the fault was on our side, because we made the reservation with booking.com.
As they noticed that we do not speak french, they told us to switch to french now, so we cannot understand. And they did. 
There was absolutely no way to clear this situation. Finally we took the key from that room in the other building. 
On our arrival we found the room they gave us: a small single room, one small bed (maybe 4 ft. wide), no full bathroom. 
To sum it up: We have been cheated for our money. 
You can expect: we did not sleep a single minute. The situation was horrible. We tried to clearify this problem with the help of booking.com afterwards, just wanted to get acredit. They did not confirm this. They stated to booking.com, that we had the room we booked and paid for. But we did not. My fotos show a small single room without any possibility to place or open our luggage. I want to warn everyone to book this hotel via booking.com. I never had such a horrible experience on a hotel stay!

Our stay was horrible and we have been cheated for our money

So disappointed with this place. Expedia customers need to be aware that:- They may well be accommodated in a house further up the road and not in the hotel itself. The room was small, noisy, and the wall of the bathroom ends 30cm short of the ceiling, meaning the shower and toilet ventilate directly into the bedroom.- Breakfast is not included. There was no indication either way in the Expedia confirmation,  but in the room is a written  description of the breakfast included with the room.  I thought breakfast was therefore included, and only found out Expedia customers are excluded when I was presented with the bill after eating. - Trying to communicate my confusion and disappointment about the above to the staff was frustrating due to my limited French and their limited English,  but ended with the delightful response "well no other guests have a problem with this " - at which point I gave up, paid and left feeling very poorly treated.- Reception opening times in the Expedia confirmation do not reflect reality. We left our key in the room as the main building was closed. The positives I can offer is that the little house is still well-located for access to Tadoussac, and the room was clean.

Not what is advertised

Breakfast normally included with the room but since we booked using Expedia, it wasn't. Also advertises satellite TV but there was no sports chains so we missed the formula 1 race on Sunday morning. The water pressure was terrible, water during off almost completely during showers. The bed was so hard we had muscle pains when waking up (we're both in our 20s and fit). The free WiFi was so slow we couldn't even watch videos. Would not go back and certainly not recommend it in its current state.

Room was so small that sink outside bathroomTV on a shelf so high it was blocked by the safety barrier Totally ripped off. Mattress so soft and narrow that my husband and I got no sleep.Had to stay 2 nts as we booked whale watching 2nd day. Micro wave did not work so ate  in restaurant. Very nice but more expensive than value. Would not go back.Beautiful part of the world.

Total rip off. Not in the same building as shown .

Not very impressed with this one. The picture of the inn shows the restaurant not where the rooms are. Kind of misleading. You have to walk down the street two blocks to where the rooms are. Rooms are clean but very tiny. Nothing special, but the restaurant is very good.

La Galouine Auberge & Restaurant

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