Name: Kelowna Okanagan Lake Hostel
Address: 730 Bernard Avenue, Kelowna, Kelowna, Kelowna, V1Y 6P5, Canada
Rating: 5

Smoking areas

Heating

Garden

Television in lobby

Terrace

Outdoor furniture

No elevators

Reception desk

General

Family room

Linens

Rooms

Common kitchen

Meals

Free Wi-Fi

Internet

English

Chinese

Languages Spoken

Library

Barbecue grill(s)

Billiards

Picnic area

Barbeque

Sun Deck

Ping-Pong

Recreation

Parking

Free parking nearby

Free Parking on Premises

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hostel

Kelowna International Airport

Penticton Airport

Kelowna Okanagan Lake Hostel

Kelowna

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The lady who runs this operation, Mary, is sketchy and unworthy of your trust. When checking in, all of our questions or comments were met with patronizing remarks or a dismissive and condescending laugh. We noticed there were no towels, and she told us if we want one they are $5 each to rent. After we checked in and paid our deposit we went out for dinner and when we returned to our room we saw that she (or someone with a key) had entered our room and gone through our belongings. We finally had enough of her and this place that we demanded our deposit back and left to find other accommodations.

Did not stay. Staff refused to let me keep my valuable bike in my private room.

The Amenities are ancient; there is not even a table, the bed sheets are very rough and old, and the quilts are not clean. Worse than a cheap motel but more expensive. Unless you are a backpacker, this hostel is definitely not suitable for families and children. My family was very dissatisfied and had a terrible experience.

This place should not be listed on this site. It isn’t clean nor is it safe. The room I was given was downstairs in the basement and the windows were not to code (couldn’t escape in a fire). Furthermore the musty smell in the basement was dismissed as “the sheets were put on damp”. People not staying there had the code to the building and were in visiting in the middle of the night. No refunds in spite of leaving after one night due to conditions.

Do NOT stay here! Unsafe and unclean!

It was only a five minute walk from the Ebus station to the hostel.Mary is awesome.  She is competent and friendly.The place is clean and comfortable.  It was quiet.The only detraction I would say is it didn't have a composting bin.  I'm so used to them in Vancouver, I feel badly about putting organics in the garbage.I love this place, and I would certainly recommend it.

It seemed like from the beginning that she didn't really want me to stay there. I had booked it on hotels.com in advance. On my receipt from them it said there will be no extending charges at all. After I booked the room about 4 hours later she texted me saying that she had to charge my car another $28 because she didn't add the room cleaning fees. I was never brought up to me from the beginning so she just went and didn't get it so I got ahold of hotels.com and we found a way back in in like 5th page of the itinerary that it says you can ask for room cleans daiy for that's under my discretion if I want that or not and I didn't never asked for it but they still charged me for it. Next she accused me of smoking in the house when I don't smoke and it just felt like an aura of like this meanness towards me the whole entire time. That was kind courteous respectful just went with the flow didn't get upset about what she was doing. So on my day that I left checked out  She texted me about noon and said that she had refunded my my damaged deposit I checked my credit card and loan behold she refunded it and then recharge my card again a $180. I was slabbergast and she's like I don't know how to put it back I can't do that for you it can't be done. So she tried to make it seem like it was a done deal and then I just had to pay it and it won't sleep she felt that I would just give up and just let her take my money or something. So I had to meet her to get it back. It was all stressful.

My worst Hostel Stay!!

Shared toilet and bathrooms. Old property. No light at the backyard where we park our car.  Limited free parking.

I booked this room as a last resort when nothing else was available. It is important to know what you are getting yourself into.

This is a very old building. The operator is an eccentric and really funny lady who was very pleasant to us, contrary to the reviews I have read. While I find it very important to support small independent businesses, it is also important to know a few details about the facility.

1) The building is extremely old. I am VERY concerned about the safety of the building as it is in poor repair. The basement where my room was located had very small windows, not in line with fire codes.

2) The photos of the rooms on various booking sites do not accurately depict the space.

3) The people that stay at this location really contribute to the situation by not respecting the property- there is damage caused by inconsiderate guests.

4) Linens are very old and stained. The operator was kind enough to replace some urine and blood stained sheets in our room, claiming it was from a rusted out  wash machine. I understand things are expensive, but proper laundering facilities are required when you operate a hostel or hotel. If booking here, I suggest bringing your own linens.

5) The washroom facilities are (I hate to say it) absolutely disgusting. The showers are exceptionally small and water spills all over the main washroom area. As a result, guests are expected to mop up after themselves. Toilet areas have old doors with gaps, rust is to be seen everywhere. The urinal faces the kitchen and the door is left open. There is no privacy here.

The location of this hostel is great as it is very close to amenities.

Overall, I think if you know what you are booking, it is fine. As a person who has never stayed in a hostel though , I found it pretty bad. I wanted so desperately to praise the operators for their facility as the Lady that runs it is lovely, however, the place needs a lot of work.

My travel buddy worked in various hostels in Europe and referred to the condition of this place as a "budget prison  cell".

Again, love the idea of supporting small business. Wish I could compliment them on something. Sadly, this is the worst facility I have ever stayed at due to cleanliness and condition.

Kelowna Okanagan Lake Hostel

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