Name: B&B B-eaufort
Address: Kardinaal Mercierstraat 20 8301 Knokke Heist,Kardinaal Mercierstraat, Knokke-Heist, Knokke-Heist, Knokke-Heist, 8301, Belgium
Rating: 4

Hairdryer

Toiletries

Rooms

Restaurant

Meals

Beauty and wellness

Location

At the hotel

Room amenities

Knokke-Heist Beach

Bladelin Court

Lamp Museum

Bruges City Theater

Historium

Bruges Market Square

Bruges Town Hall

Burg

Holy Blood Basilica Chapel

Bruges Belfry

Basilica of the Holy Blood

Dali Xpo Gallery

Groeningemuseum

Arentshuis

Gruuthuse Museum

Sint-Salvador Cathedral

St. Salvators Church

Church of Our Lady

Minnewater

Ostend-Bruges International Airport

B&B B-eaufort

Knokke-Heist

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We reserved 2 rooms, for 3 adults and 2 small children.   Upon arrival, our first impression was really bad. Also owner very "unfresh" .  Terrible smell, enterence and hallway was dirty.  Old, not modern, just with a touch of paint.  Breakfastroom was  not clean.  Rooms were cleaned but shabby .  When we suggested this carefully to the owner he didn't really listened and told us he didn't understand our point.  At the end he really got agitated en nervous.  We had already paid for the 2 rooms  270 €'!!  but even then we didn't want to stay there 1 minute longer.     Especially not with 2 children.      Very sorry about the money but really happy we slept at another hotel!     Think twice before you book.

Book at own risk!

This an excellent B&B. You are beside the coast, there are nice restaurants nearby, there is free parking and you are half hour from the lovely little city of Brugge.
 ( Well worth a visit) 
Fred, the owner cannot do enough to help you and he lays on very nice continental breakfast. All in all ideal. Recommended. 

Excellent

This place has a cancellation policy of 7 days... be careful.
I cancelled 5 days in advance without knowing it, but was charged the full amount. 
I asked if it would be at least possible to change the date to another date somewhere in the year (in the low season for example), but they said no. We are in high season so I know the room was rented to someone else... = double money for one room. Greedy people.

So one thing is sure, I would NOT recomand a place that does business like this !!!

Strange business practices - even though I did not sleep there

The Hotel is described on it’s website as combining an interest in the past with art and design elements, a blend of the best of the present and the cosiness of yesteryear that comes together in a unique, timeless setting. I think you would need a sense of humour to appreciate that comment. I paid €90 a night for what was described as including
Large en-suite bathroom with shower, toilet and sink.  Oh it was unique all right – the toilet bowl was in the hall as you entered!  That’s right as you opened the door you saw the Toilet which had no screening from any occupants, there was at one time a door from the toilet/hallway into the bedroom, but that had also been taken out.  The TV set was perched on a small Ikea table which made it impossible to see from the bed, the remote control did not work, and when the batteries were exchanged, it only partially worked.  There was no wardrobe to put your clothes in. I complained about an unpleasant smell which was coming from the drains to my bed (since I was effectively sleeping in a Toilet) but which admittedly went away after a day, but of course I must have been imagining it – such a thing was not possible, so it was not worth even investigating.

Shortly after arrival the Proprietor brought me a small glass of Carver champagne – that’s right I was served champagne in the surroundings I have described above.  This highlighted the owner’s good intentions but laughable lack of experience, that lack of experience was to cost me dearly (Read on).

The proprietor told me that this was a “B&B” and NOT a hotel therefore bedding and towels were NOT changed daily. Maybe in Belgium this is the norm and an acceptable standard, although from my observations, Belgian standards appeared higher than in the UK.  As a favour I was allowed to leave my towels outside and on my return discovered a basket outside the door containing fresh towels.

On the plus side the breakfast was good, and the owners tried hard with what they thought was customer service, but let themselves down very badly.

The B&B’s website clearly states “We do not have a private car park. You can park your car in Maes-en Boereboomplein, which is situated a mere 400 metres from our house”  (I have taken a screen shot of this in case it is altered, although the owner was adamant that he would not change it.)
There is NO mention that the car park should not be used on Tuesdays
The owner was aware that I had parked my car there on a Tuesday. The owner must have been aware despite the car park being recommended for it’s long term use that would suit B&B guests, any cars found parked on a Tuesday (Market day) would be towed away.
Can you imagine my shock, and the stress of finding the car park had been turned into a market and my car was nowhere to be found.  The car pound was out of town and not easily accessed by tourists, and I had to pay a fine of €150, this was despite having a valid ticket to park.  I returned with a Flemish speaking friend to find a sign in Flemish that stated no parking on a Tuesday, it was not prominently placed with the “Parking on €3 a day” sign.  Of course this was appalling mis-information from the local authority, but it is inexcusable that there is no mention of this a) on the website, b) In every room, c) Verbally.
I was not alone, another guest also had his car towed, and I wonder how many before or after me.
When I discreetly challenged the proprietor on this, not wishing to cause him embarrassment in front of his clients and asked for a reduction on my bill, he became quite agitated and refused, displaying no understanding of how he could possibly have been at fault, and making all sorts of excuses that did not excuse him of seriously failing in his duties to a client.

B&B B-eaufort

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