Name: Ocean Gate at Hibiscus Resort
Address: 125 Ocean Hibiscus Drive, Saint Johns County, Saint Johns County, Saint Johns County, 32080, United States of America
Rating: 0

Smoke-free property

General

Laundry

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Barbecue grill(s)

Barbeque

Recreation

Free parking

Parking

Conference Hall

Business

Pets Not Allowed

Pets

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the resort

Butler Beach

Butler Beach State Park

St. Augustine Airport

Ocean Gate at Hibiscus Resort

Saint Johns County

Ocean Gate Hibiscus had a great location. The beach access led to beautiful, soft white sand. We often saw dolphins just off the beach. Grocery and restaurants were less than 10 minutes away. The property itself was outdated but served its purpose in a quiet corner. We asked to extend our visit an additional day which customer service was able to accommodate. Although no one answered the phone, their response time to sent messages was quick and helpful.

I am sure if you get a nice condo you will be happy. However I got a dirty run down condo and couldn't even ask for a change as they don't answer their phones after 4pm.

The unit was really dirty.  Furniture stains, old carpet, messy kitchen supplies.  I don’t recommend.

We booked this condo to accommodate our family of six. There were only two beds! One child had to sleep on the couch (not a pullout by the way), one child had to sleep on the cot (which would fold up when they moved just a smidge). And my other two children had to share a bed. It said this was an ocean view - it’s not! One of the hot tubs was not working and only one of three pools is heated. We came back after a long day to no water! It was shut off due to a plumbing issue in another condo. No note or anything to us that the water was being shut off. There was only two bowls to use between 6 people! The main bathroom door did not lock. TV in secondary bedroom’s volume was not working. The hardware was falling off the furniture in the secondary bedroom. There were not enough towels for six people (pool and regular). We also were not able to adjust the temperature of the rooms as the thermostat was locked so it was either too hot or too cold depending on the time of day.

We had a spacious condo with a beautiful view. Some things did not work but the management company found ways for us to get our needs met. Nice access to the beach.

Unfortunately, I cannot recommend this property to anyone. I did have contact with the property manager prior to our arrival, the property manager office was very pleasant. That being said, the property was dirty, upon our arrival with hair from previous guests in both bathrooms, leftover food in the freezer, and the floors were generally dirty.There was a paper on the refrigerator, listing the code for the beach gate although we discovered that this code was outdated when we tried to use it.We did not receive any direction as to how we were to leave the property when we were done, so we did strip the beds and put the dirty towels in the washing machine.Not worth the hassle.

Will not be staying again

We liked this place very much. Not only the condo was comfortable with many amenities included, but it was closed to the (beautiful) beach, restaurants, a supermarket (Publix) and a Starbucks  😀  We will definitely come back soon!

We were disappointed overall. The dryer in our condo wasn’t working and although reporting it, no one ever came to fix it. Our condo was very dated. Now for the plus side of our stay. The beach access was good. It was bit of a walk but not bad. The pools were good.

Disappointed overall

The condo was small but it had a comfortable bed, which is my most important criterion for a place. The condition of the condo was very good but that of Ocean Hibiscus grounds was not, so thats why i gave it an average rating. The steps and woodwork on the grounds need maintenance. The beach near the property was nice and so were the pools and hottub. The owners should provide a can opener and a broom.

Nice little place at a reasonable price

Great property at a great deal. Very close and beautiful walk to the beach. Both pools and the hot tub were clean and not packed. Our rooms were big and clean. Condo had all the amenities and some. Id stay here again for sure.

Ocean Gate at Hibiscus Resort

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Available rooms

Location

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