Name: WoodSpring Suites Johnson City
Address: 135 Pinnacle Drive, Johnson City, Johnson City, Johnson City, 37615, United States of America
Rating: 8

Elevator/lift

Smoking areas

Smoke-free property

Express check-out

Reception desk

General

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Services and amenities

Vending machine

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Hiking

Fishing

Recreation

Parking

First Aid Kit

Beauty and wellness

Pets allowed

Pets

Temperature control for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Tri-Cities Regional Airport

Greeneville-Greene County Municipal Airport

Virginia Highlands Airport

WoodSpring Suites Johnson City

Johnson City

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This was the best experience I have had in years!! I 'd recommend this place over any in the area!! staff is very helpful and they the sweetest manager she is so professional! they need a ice machine but other than that very comfortable place to stay

Best place to stay in the area

I am very upset. I reserved a suite with a pull out bed. The room I got was a single queen with no pull out bed. The front desk said they do not have rooms with pull out beds. I have never had a problem like this with all the reservations I make.

Very upset.

The G. M.  has NO PEOPLE SKILLS & VERY RUDE!!! Talks about Hotel Guest to other employees and guest. Very Demanding and Putting Guest down .. Other then her the rest of the Staff is Awesome...

Needs a Management Change

So much wrong here.
The wifi is not actually free, unless you can live with slow speed on a single device.  Otherwise it costs $10/week.  And they double billed me for it.  Then the hotel pointed to the wifi provider while the wifi provider pointed to the hotel for refund.  I got nowhere with them so disputed through CC.  Not what I call customer focused.
The first two days featured no hot water.  Not really warm enough for a shower.  The rest of the days featured lukewarm water that you had to let run for 10 minutes to get lukewarm.  I was told they were “working on it”.  I guess they improved it because it got lukewarm.
The toilet seat was all beat up with permanent brown stains.  Yuck.
This is a small room for a suite.  Looks like a normal budget hotel room with the closet removed and “kitchenette” in that place.

Give it a Pass, not worth the hassle

Morning clerk (Lady with braids) completely unfriendly and unprofessional.  Should not work with the public.  Night clerk was amazing..

The manager walked in my room at 1 am thinkinging he was going to rent my room.   nobody had a added my reservation to the computer

This place is great! Definitely worth it and the price is awesome!!

Overall frustrating due to the Wi-Fi connection issues and only being able to use one device and first shift at checkout was very rude. Not really worth the price paid.

***"Should've stayed elsewhere!!!!"***

Room was clean   staff was ok for the most part was a few questionable times  was there 3 weeks 1/2 the time cold showered and cold water for dishes heater didnt work blew out cold air finally fixed   no compensation offered

Could have been better

We had a last minute family health emergency that we had to fly to TN for.  Upon arrival we entered into the area where there was just the front desk with the associate.  We were given our room number #409.  We got to our room and when opening the door we were hit with an overwhelming smoke smell.  The floors were all sticky and the sheets had hair all over them and a large blood stain.  We immediately went back down stairs and were given another room, #124.  This room was not any better.  There was mold along the baseboards, rust inside and outside of the microwave, toilet broken at the base with mold, cold/luke warm shower, missing all the cupboards, stove hood full of grease and dripping, mold all along the stove edges, tv didn't work, cockroaches, 2 flat pillows etc!  When staff was informed about the issues they said there were no more pillows to give out and if you stay you pay..... Why not leave you ask?  Well this was a very last minute trip to see a dying parent and we could not afford to leave and book at another hotel!  We called Choice Corp who owns the hotel and they told us they would refund our stay once we checked out of the hotel.  It so far it has been a COMPLETE HASSLE and battle without a refund!!!  We would have NEVER booked this hotel but when Googling, it showed 4 stars!!!!!  What a LIE!!!  Should have used Yelp!  DO NOT STAY at the hotel!

WoodSpring Suites Johnson City

Main amenities of the hotel

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Available rooms

Location

Description of the hotel

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Policies

Check-in terms and conditions

Paid on the spot

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