Name: City Stay Apartments - The Hub MK
Address: 7 Rillaton Walk, Milton Keynes, Milton Keynes, Milton Keynes, MK9 2BQ, United Kingdom
Rating: 0

Elevator/lift

Smoke-free property

Heating

Express check-in/check-out

Dishwasher

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Fridge

Family room

Smoke Detector

Cable TV

Hairdryer

Bathtub

Shower

Wardrobe/Closet

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Telephone

Services and amenities

Kitchen

Microwave oven

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Parking

Parking nearby

Family/Kid Friendly

Kids

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the apartment

Room amenities

Planet Ice

Milton Keynes

Xscape

Jurassic Mini-Golf

360 Play

Chadwick Lodge - Elysium Healthcare

London Luton Airport

Oxford Airport

Wycombe Air Park

Asaba International Airport

Loftus Road Stadium

City Stay Apartments - The Hub MK

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We had several issues:  Patio door to balcony (we were on third floor) had no key so could not make it safe for children.  Windows had no limiters on them so they swung right out and you could have topped out.  Windows could not be pulled shut easily because the handle had nothing to pull onto hence the seal was not tight and rendered the double glazing useless and we could hear all the noise from the restaurants we overlooked below plus the fight that broke out at 2 pm.  All the problems listed were on both windows in the flat.  Also very crucially, we were not told that the flat has safety issues with the cladding following on from the Grenfell Tower incident report and they now have a permanent fire marshall on standby roaming around the building.  This should have been told to us.  Also one lift was out and had been for over two weeks.   Again nothing was said when we booked.  Lastly, the wand on shower hose was split so couldn't use it.  It was fixed the same day but the replacement hose they put on was too long and so there was no water pressure so the shower wand still didn't work.  We were promised that the manager of City Stay Apartments would ring but they never did despite us calling them twice. We have waited nearly three weeks and no response from them.   We would not recommend staying with them.  Absolute no regard for the safety of their guests  whatsoever and no response from them.  It has been appalling customer service and lack of honest information.

CityStay Apartments - would not recommend at all

We would not recommend this to any traveler, regardless of cost. We paid in advance for three nights  to stay in Milton Keynes City Stay Apartments in the HUB. We thought it would be a great location, and opportunity to have the comforts of 'home' while away. Aside from being incredibly hard to locate, when we walked into the apartment, it was stifling hot with no ventilation or air conditioning/fan. The glass door that would open to a minimal patio was broken, and unable to open, preventing us from getting any sort of relief. The floor boards from a torn up carpet, exposed nails that we had to mind walking over. The kitchen had minimal items to use, including a dishwasher full of dirty dishes. There were a number of other issues. As soon as we were made aware of these issues, we contacted the local contact for assistance. As they tried to help us, we learned there were no other apartments available to move to. We left a message with the main office, and followed up with pictures and an email to property manager that we were leaving the next day as it was unacceptable and intolerable conditions for us to be staying there. A week later, a manager wrote me telling me they would refund the two nights that we paid for but didn't stay, and agreed the property was unacceptable with an apology. Unfortunately, it has been 3 months, and I have followed up with this company 4 times requesting our refund. As of today, I have received no response or refund. Do not stay with this company.

Poor accommodations, even worse property mgmt.

Great location very comfortable loved having a balcony. Very weird TV system involving having to unplug 1 box if you want to watch Sky and then replug in another if you want to watch basic telly.

Great please to stay for business

Great apartment, comfortably furnished and equipped with everything you need right down to the dishwasher tablets. Key pick up and drop off was very straightforward and instructions clear. Fantastic central location for business and local amenities. Underground parking is a huge benefit in Milton Keynes centre.

Milton Keynes apartment stay

Great apartment and great food around the Hub. There are so many choices to pick from

Simple and Clean

very clean comfortable stay. Friendly staff and walkable to the city centre. Quick and easy key collection and clear instructions

Convenient and clean apartment

Amazing stay at the apartment, check in out of hours is a little confusing, private underground car park, lift straight to floor, lovely apartment, nice mod cons and sky plus, will be back again

Home from home

Key collection was difficult during out of office hours, not very intutitve. Apart from this great stay

City Stay Apartments - The Hub MK

Main amenities of the apartment

Location

Available rooms

Location

Description of the apartment

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment