Name: The City Suites
Address: Block A, 1 Indescon Square, Canary Wharf, London, London, London, London, E14 9DQ, United Kingdom
Rating: 4

Elevator/lift

General

Restaurant

Meals

Conference Hall

Business

Location

At the hotel

Canary Wharf

North Greenwich

Canada Water

Tower Hamlets

Ice Rink Canary Wharf

Crossrail Place Roof Garden

Mudchute Park and Farm

Surrey Docks Farm

Billingsgate Market

St Matthias Old Church

Russia Dock Woodland

Stave Hill Ecology Park

Island Gardens

St Anne’s Limehouse

Tower Bridge

Tower of London

The Shard

London City Airport

London Eye

Big Ben

National Gallery

The British Museum

Buckingham Palace

Madame Tussauds

Hyde Park

Victoria and Albert Museum

Loftus Road Stadium

London Heathrow Airport

London Gatwick Airport

Rochester Airport

London Stansted Airport

London Luton Airport

London Southend Airport

Wycombe Air Park

Farnborough Airport

The City Suites

London

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

These apartments are extremely easy to find, there was a 50 by 50 meter sign next to it pointing towards the entrance, there was also a guy dressed as sonic the orangutan swinging and twirling a sign (he was really coolio). when i ventured into my beautiful room, with fantastic coloured rats for entertainment for the children, there was a lovely individual smoking a 12 inch pipe to add extra warmth to my room(its not like the radiator was broke or anything).  i had to leave quickly after arriving to this beautiful place, it was not the multicoloured rats, not the fat man smoking a pipe, not the man in a dark hood who said he would steal my socks in my thoroughly used socks, not 'the biscoff man' but the reason i had to leave was my trusty golden 50 grand tape measurer had snapped after all the measurining i had to do.

do not beware these apartment do exist

Don't book a place here unless someone has challenged you to stay in these apartments for a big prize. There is no answer most of the times on the reception number. Caitlin the "receptionist" is a myth! The room was never cleaned for the whole month I was there. I was forced to stay in that place as I had no other alternative.

bathrooms were clogged. kitchen sink was leaking. heater was not working properly

Recently booked to stay at these apartments in canary wharf. left scotland to fly down to london at 11am on wed 12th june. got lost trying to find apartments so called customer services and was asked to call back in ten minutes when someone would be available to help.
didn't need to call them back after all as a canary wharf security guard pointed us the right direction and we found the city suite apartments.
By this time it was 6/7pm at night. 
Buzzed to get into the building but nobody was answering so once again we phoned customer services. Caitlin answered the phone. Could not believe it when she informed us we could not stay. Aparently she had emailed my partner at 11.30am THAT SAME DAY saying they had power failure... Which was a lie as I spoke to local residence of the building who knew nothing about it. caitlin initially put her foot in it and said they no longer had apartments in this block but quickly took it back!
We told her she better finds us another hotel as she hadn't bothered getting us alternative accommodation. The best she could do was check laterooms for us. Eventually she gave us the name and address of a hotel apparently 1.2miles away, she was going to phone them on our behalf to let then know we were coming. Thinking it was close by we jumped into a taxi....only to be taken across to opposite side of london with a fare of £31!!! And when we got into the hotel they were full and had no idea we were meant to be coming. 
Caitlin was phoned back immediately and it came about there were two hotels with the same name but she gave us wrong address.
Now 8pm and stranded in kings cross with nowhere to stay. Every hotel was full in the area. Ended up having to pay £112 to get one night for two of us in a room with a shared toilet....either that or walk the streets.
Service was unbelievably bad and I will be taking this matter further!!
Please please please do not book with this company!

Do not book these apartments....They don't exist!!!!

I feel i need to write this review as i use trip advisor on a regular basis Please be warned against booking these apartments. Our recent experience has left me shocked and dismayed that this company can actually still be trading .On arrival at the apartment a locksmith arrived to remove the door, he had not been payed for some work he had previously done for this Company.We were left  with nowhere to stay and at 8'clock in the evening we had to find alternative accomodation .The customer service again is non existent ,with at least 20-30 calls made to Caitlin the City Suite representative (please refer to B suites/City Suites reviews and also their accomodation in Glasgow and Edinburgh) I have never dealt with anyone like Cailtin before (that's if you can manage to get in contact with her) she seems unable to tell the truth and repeatedly lies After trying to resolve the problem the following day again with repeated lies from Caitlin, our booking agent stepped in to help us, thank god we used one.If you have booked direct with them it is unlikely you will receive your money back. Please be warned they are not to be trusted!!!!

WARNING BEWARE AVOID

Impossible to find, not a great area and didn't feel safe, these feel like residential apartments, no tv in the bedroom, £25 per night to park, bed right next to the front door so kept awake all night by people using the lift, wasn't aware of parking fee so was called one evening asking for credit card details, I ask for an invoice to be sent and even after several calls still not received it. I will never stay in this residential block of flats again and the company do not understand the meaning of customer service. Avoid at all costs I would have preferred to stay at a travel lodge!

The City Suites

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