Name: Hotel Dulcinea
Address: Carretera N-630 Km 652,8, Almendralejo, Almendralejo, Almendralejo, 06200, Spain
Rating: 6

Air conditioning

24-hour reception

Heating

Terrace

General

Room service

Shower/Bathtub

Wardrobe/Closet

Linens

Toiletries

Rooms

Restaurant

Meals

Internet access

Internet

Barbecue grill(s)

Recreation

No parking

Parking

Beach/pool towels

Pool and beach

Meeting and presentation facilities

Business

Location

At the hotel

Room amenities

Santuario de Nuestra Senora de la Piedad

Convent of San Antonio

Palacio de Monsalud

Badajoz Airport

Hotel Dulcinea

Almendralejo

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

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6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We arrived from the Camino, rain-soaked and hungry, and stopped here for a quick coffee and then decided to check in because it was convenient. They offered us a special pilgrim price of €35.  Our room on the first floor was small but adequate, with lots of storage space and a good-sized bathroom. The bed was soft and comfortable, but it sagged in the middle with two people in it. The room was clean with adequate lighting. Good water pressure and hot water. Good wifi connection—good enough to watch Netflix. Our room on the first floor was at street level, so we could hear smokers on the street outside, but it was quiet while we slept. We liked the convenience of the onsite cafeteria for breakfast; there’s a restaurant too, but we didn’t eat there. Be sure to check the room before check-in; this hotel caters to smokers and our first room reeked of smoke. Good value for the price.


Good option for an overnight stop

The staff were pleasant and helpful but for some reason everything seemed to turn out wrong. We speak very little Spanish but have had no problems until this hotel where every word we said was greeted with expressions of fear. Even asking for coffee seemed to be a cause of worry. We gave a tip for the dinner and it was received with a shocked look. At breakfast we decided to ask for the simplest option, tostada and jam in order to avoid problems but the reverse happened and there was a family meeting by them since they had no jamThey were I think just not used to dealing with foreigners. We asked them to call a taxi but every time they called there was no reply, so I called and in my poor Spanish succeeded immediately. So maybe they have just been cursed by the gods with bad luck, but whatever the reason we were relieved to leave.
The location is on the edge of town, a 2 km walk, so probably best if you have a car
The room had not been properly cleaned. We overlooked this at first since we arrived at 13.30 and were feeling forgiving. But then, typically, a member of staff entered the room two hours later without knocking. Possibly wanting to do some cleaning.
I am very sad to give a poor review since it is clear they are trying hard but they just seem unable to get their act together. The first suggestion would be for them to put themselves in their customers shoes.

Cursed by the gods

I wanted to like this hotel; giving credit where credit is due, the room was well-lit, spacious and pleasantly painted, and the minibar fridge was very convenient for keeping cold drinks and snacks. WiFi was adequate if a bit weak. Ultimately however this hotel is let down by insufficient and/or inadequate staffing.

Arriving on a Sunday afternoon I had to wait for several minutes before anyone appeared at reception to check me in; the staff all seemed to be in the restaurant finishing up with the lunch crowd. The next morning, after a cold shower (there was no hot water in the tap that day) I went down intending to order some coffee and toast for breakfast. Unfortunately, a single couple seemed to be enough to completely overwhelm the young lady operating the restaurant. Unable to multitask, she performed every step in serving a couple already seated before even asking me what I wanted; then a couple walked in off the street and she began making their breakfast before my coffee was even ready. By now I'd been sitting there for over 15 minutes so I told her to keep the coffee and walked to another hotel across the street for breakfast. Others must have had better luck because that night at supper it certainly *sounded* full, noise from the restaurant wafted up the stairs till after 10pm.

I was in and out several times on Monday and never once saw anyone behind the reception desk, so I kept my room key in my pocket as I would have felt unsafe leaving it at an unattended desk. Tuesday when I was ready to check out things descended into farce. The young man behind the desk printed me an invoice for 1 night instead of two, then attempted to remedy this by simply printing a second one with the same invoice number; I pointed out that my company's accounts department would not accept this but by then he'd run out of paper, so I had to wait while he rummaged through drawers, cupboards etc in search of additional blank A4 sheets. 

Whether you're in Almendralejo for business or tourism there are better options.

Hotel Dulcinea

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