until February 22, 2027
from 71 €
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leisure, couple
October 2024
Double Studio (full double bed), 3 nights
leisure, couple
Cleanliness
10
Location
10
Value for money
10
Service
10
Room
10
Meals
Уважаемая Анжелика!
Благодарим Вас за высокую оценку нашего отеля!
Будем рады видеть Вас вновь!
С Уважением, команда отеля, ACADEMIA Особняк Shuvaloff!
leisure
August 2024
Double Studio (full double bed), 4 nights
What was good
Nearby the center, very clean
Very friendly staff
What was bad
No elevator (not working) very hard to take luggage to 2 floor
Small room &bathroom
Dear Mohammed,
Thank you for your review of our hotel. We are glad that you liked the location of the hotel. Thank you for noting the friendly attitude of our staff. We will definitely pass on your gratitude to our hotel team.
At the same time, we apologize for the inconvenience associated with technical problems with the elevator. We have opened only recently, and therefore the elevator is unfortunately under reconstruction, the elevator will start working at the end of September. We would like to inform you that in our hotel for such cases our bellboys are always on duty to help with luggage, but due to the high occupancy of the hotel they do not have time to help all guests. This issue has already been taken under control and we are working to eliminate this problem.
Regarding the area of the rooms and bathrooms, we would like to note that all information on the area of the rooms is indicated on our website and you can see it when booking. Yes, indeed, the rooms may differ from each other in area and layout due to the fact that the building is historical and is an architectural monument, so we do not have the right to change the layout of the building.
We hope that overall your stay in our hotel was comfortable. We will be glad to see you again in case of your next visit to our city.
Kind regards,
The hotel team by ACADEMIA Mansion Shuvaloff!