Name: Grass Residences by Andrea
Address: SMDC Grass Residences, Quezon City, Quezon City, Quezon City, 1105, Philippines
Rating: 0

Air conditioning

Elevator/lift

Smoke-free property

Security guard

General

Fridge

Cable TV

Shower

Rooms

Wheelchair Accessible

Accessibility

Laundry

Services and amenities

Microwave oven

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Parking

Parking nearby

Event facilities

Business

Fitness facilities

Sports

Doctor

First Aid Kit

Beauty and wellness

Children swimming pool

Kids

Pets Not Allowed

Pets

Temperature control for staff

Extra decontamination measures

Temperature control for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the apartment

Room amenities

Ninoy Aquino International Airport

Grass Residences by Andrea

Quezon City

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Location is great fir shopping and dining .........

The room is not clean there are cockroaches , no new bed sheets were placed, no cofee mugs , no tv as mentioned on the inlcusion , the host is 2 hours late on the time of check in and check out! shower is not working properly, curtain rock is damaged!

A lot of things went wrong for this booking. The owner kept us aware that we should not say we rented a unit through a website and that we would not be able to go through the main lobby to enter but rather was snuck through the back exit doorway. When we got there it wasn’t even the unit we reserved. Instead of a 2 bedroom unit that was posted we were given a studio unit. They also refused to at least give us some receipt for the deposit and expected us to rely on their word that they would return it the next day. I spoke to the owner regarding the concerns and she was very rude. Didn’t have any consideration and was pretty much making snotty comments as if I was in the wrong. I did complain to the hotels.com website and they were great, even gave me something back even if it was non-refundable. You really do pay for what you get. We ended up paying for the place but left that moment because of what we experienced and ended up in a wonderful hotel close by. Be careful for what you pay for especially through this “Andrea” account. Apparently she has more places she rents out so be careful.

Worst experience

I paid for two rooms in 1 unit but only 1 room given. I was required to give 5k as security deposit refundable upon check out but it was promised to be transfered to my account but until now not transfered. Several txt and emails sent but no reply. Stressful!

"The place is excellent but not the accomodation"

Stayed at the Grass Residence before & they’re great except for this one that is hosted by Andrea. The unit is unlivable, filthy, cramp, & has no standard at all. I enumerated below all the things that we complained about & unfortunately, the host is not cognizant of what a good living standard should be; she even blamed me for not giving her the opportunity to fix the following problems:For the unit improvements, the following needs to be addressed:1. Roaches are crawling everywhere2. No potable water to drink3. Cigarette smell4. Bed sheet and pillows smell like sweat5. Bathroom sink is not draining well6. Refrigerator is not working7. Kitchen light is out8. Huge uncovered water bucket in the bathroom that occupies ⅓ of the space but has no water; not sure what it is for9. Bathroom is filthy10. No soap, toilet paper or basic supplies& not sure what else we can discover...Below are her unedited responses:“we will  change the bedsheets,i will send you a person to address your all the concern.im not in manila now. i still have 1 unit. i will arrange my other unit now.bathroom supplies and soap is not provided.huge drum inside the bathroom ia for water purpose just incase no water supply but i can remove and clean the bathroom again.sorie if uve roaches,im giving u.a unit to transfer actually.im fixing everything for your familyas i told you i cant fix it by 1 hour just give us time to fix.no intensions for bad image sir.the only problem is you”

Grass Residences by Andrea

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General

Rooms

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Meals

Internet

Languages Spoken

Parking

Business

Sports

Beauty and wellness

Kids

Pets

Health and Safety Measures

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Conditions of accommodation

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