Name: Bill Tourist Inn
Address: Calle Amboy (near Abdullah Street intersection fronting El Nido Elementary School), Brgy Maligaya, Palawan, Palawan, Palawan, 5313, Philippines
Rating: 7

Air conditioning

24-hour reception

Smoking areas

Smoke-free property

Security guard

Express check-in/check-out

General

Family room

Cable TV

Shower

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

English

Languages Spoken

Tour assistance

Tourist services

Free parking

Parking

Doctor

First Aid Kit

Beauty and wellness

Temperature control for staff

Extra decontamination measures

Temperature control for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

At the hotel

Room amenities

El Nido

Cesar Lim Rodriguez Airport

Bill Tourist Inn

Palawan

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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17-beds

18-beds

19-beds

2-beds

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4-beds

40-beds

5-beds

6-beds

7-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

There were a bunch of us staying at Bills Tourist Inn. Be aware that there are no elevators so if anyone has an impairment they either have to stay on the first floor or not at all. We had to change my in law's room to the first floor for this reason. Luckily there was availability.

The water pressure at this hotel is horrible. We had two rooms on the fourth floor, the top floor and while my son was showing, the water just cut out. He's eight, so at first I thought he accidentally turned it off on his own but when I went to shower, the water cut out on me, too and didn't come back on. So I was wet and dirty from the day of travel when I left the bathroom in search of help only to find that there is no phone in the room and no phone number to the front desk to call. Instead, I called my husband and he had to walk down the stairs to tell reception about the problem.

When they came up to investigate, we were told that when other people shower in the hotel, we have to wait until they are done and then the water can travel up to our floor. So every day after our large group of friends and family came back from island hopping, we had to text each other when we were done showering so we could take turns having access to water.

In addition, there were baby ants all over our bed the last night we stayed there. My son and I just brushed them off of our bed because we were so tired.

Just from the lack of a reliable shower, I would not stay here again.

Unreliable water pressure in bathrooms

Location isn't too bad -- a 5 minute walk to the main strip. The place is pretty clean, the rooms are decent size and the bathroom has hot water and decent water pressure. 

The most disappointing part was that there is a dog groomers right next door that keeps several dogs squished in a cage all day and they bark from 7/8 am until they finish (9pm yesterday). So it's very noisy if you plan to be in the room. 

Also you can hear street noise and dogs barking very easily at night. That being said, we had the A/C on most of the night and the A/C is very loud and sort of muffles the sound of the outside a bit. 

It doesn't have an elevator so you will need to go up a lot of stairs depending on the floor they give you. 

The breakfast is not worth getting. 

No comforter - just a sheet. Bed is very hard. 

Not bad but wouldn't stay again since it wasn't very comfortable of a night sleep for us.

Not bad but wouldn't recommend....

Hotel is in close proximity to many restaurants, shops and the beach. Eliminates the need to figure out transportation as it's all close. Front desk staff was super nice and very helpful with answering all our questions which made our visit great. Both Joanne (or Joanna) and Rose really made us feel so welcome and always asked how our excursions went and how we were enjoying our visit to El Nido.

Kudos to Joanne (or Joanna) and Rose

Very ugly and old. Employees were incompetent.. my passport was brought there, but they never informed me. Started sweeping the floor at 3:30am... 
Breakfast was disgusting and not even free drinking water. Pancakes and Bananas was the only thing you can eat. 
Location is good though.

Not recommended

I stayed at Bills for 5 nights 28/10-1/11/19 in  room 4C. It was good except there is a clever thief working there. My safe had been tampered with & wouldn’t work. It was repaired on site. Upon inspecting my wallet, Aus $100 was missing. The thief was smart & ONLY took 1 note thinking it would not be missed. I’m sure this has happened before as they take only a small amount not all, so it’s possibly to easily miss. The hotel has a policy of no responsibility & the receptionist, very aggressive, accused me of breaking the safe & tried to charge me for the repair. I would have involved the police but had a plane to catch within 3 hrs. I contacted the owner with no response. Also note for a hotel/Inn the rooms don’t have a fridge & the aircon is adequate but not strong. 

Be Careful of Thief

The lady, miss cherry, working there was very accomodating from the very beginning till the end. The hotel is located near the municipal hall and Atms and only a walking distance to the sea shore where the tours starts. Breakfasts are amazing and the room is spacious enough. The only problem is the water coming out of the faucet and shower. It stinks.

Hotel near the center of el nido

Beware, if you’re planning to stay in Bill Tourist Inn —this Hotel isn’t safe or secure! Missing items from our ROOM and Poor response by the staff! My 2 rings were stolen from our room (4C) while we are on our tour, which I reported to the hotel front desk immediately. (They would tell you and show you their doing something bout the case, but NO! Don’t believe and trust them) This case wasn’t the first time in their property, check out their Trip Advisory review. Even the people from stores/properties near to this hotel warned us to be more extra CAREFUL.
I wrote a review in their FB page for those who are planning to stay at the Hotel, but it was removed.

The Hotel owner and staffs are dealing with the reporting of poorly at best! Disgraceful. I will never stay in your hotel again and will certainly advise anyone else to avoid it.

Worst! BEWARE!!

Recently stayed here with my husband. We knew we did not want to spend too much as we would be exploring the island most of the time.
You get what you pay for. A clean bed, facilities below average however the customer service was a plus.
Thank you to Cherrie for always servicing us with a smile. She’s your biggest asset!

Great Service

This hotel really could be of a high quality - the rooms are quite big, queen sized bed which is comfortable and the exterior looks nice and clean compared to the surrounding areas. These are really the only positives. 

I stayed here for 4 nights from 16-20th Jan. My experience was absolutely awful. There was a blood stain on the sheets about 3/4 of the way down the bed which was disgusting - replace the sheet!!! No one cleaned our room in the whole 4 days which to be honest doesn’t bother me as much, but we weren’t provided with replacement toilet rolls which meant we had to walk down to reception to get one then carry it back up to our rooms, past everyone eating their breakfast. We also didn’t get fresh towels AT ALL. We tried to make use of the one we had as much as possible to save on the laundry but by the third day we had to ask for new ones. We asked as we left the building to go on a day trip, and by the time we got back 8 hours later they hadn’t even been put in our room. 

We had free breakfast here but only ate it once - obviously expectations weren’t too high but it was awful. The food was edible but there were see through trays over all the food to keep flies out but all the flies were actually trapped inside!! Disgusting!

We were in room 2C which is right next to the stairs. I didn’t sleep past 6am at all due to the noise, it’s as if the walls are made of paper but I think this would be the same whichever room you were in as they are all facing the street. If you’re a light sleeper you will have great difficulty. Engines were revving from the early hours and then people walking up and down the stairs in flip flops was enough to wake me up every siingle time as it sounds SO loud on the wood floor. It would be much better if staff asked people to take their shoes off at the door as they do in most other places here. 

The aircon only really has two settings - off, or absolutely freezing. You either wake up boiling hot or shivering at various points during the night depending on whether you put it on before bed.

To top it off, we had no hot water for our entire stay. Staff were notified twice on day 1 and 2 and came up to fix it. They both left saying it was fixed but it wasn’t. We had to have cold showers for 4 days. This definitely isn’t a common problem in El Nido as everyone else we spoke to had boiling hot water in other hotels.

No WiFi in the rooms either, only in the hotel lobby - this is not a criticism as I know it happens most places but it’s something to bare in mind

Don’t be fooled by the nice pictures!!! This is completely overpriced and probably one of the most disappointing hotels I’ve ever stayed in. I actually cancelled a hotel to rebook this one at the last minute and paid about 1/3 extra, big mistake! 

Disappointing 

I visited this hotel with a friend. The very first day we arrived we decided to leave our money inside the safety box which works with a specific key that only the reception can provide you with (no digital lock keypad available). We left the hotel in the afternoon and came back late at night. As we entered our room the lights were on but we were 100% sure we had turned them off before leaving. That made us think that someone might have entered our room. We checked the safety box only to realize that part of our money got stolen. When we confronted the reception we were informed that they do have copies of the safety box keys, and anyone from the hotel staff could have had access to where they were kept. No cctv was on our floor so no way to prove what had just happened to us. Needless to say we never had our money back. My advice is to avoid this hotel or at least don’t use their safety box!

Bill Tourist Inn

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