from 858 €
Super
What was good
Very good for small kids. Has heated pool. very clean room
What was bad
too expensive
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Carretera Chetumal - Puerto Juarez, Km 282 Solidaridad, Playacar
Property Location
Located in Playa del Carmen, Hotel Xcaret Mexico is a 4-minute drive from Xplor Theme Park and 7 minutes from Xcaret Eco Theme Park. This 4.5-star property is 5.3 mi (8.6 km) from Playa del Carmen Maritime Terminal and 5.7 mi (9.1 km) from Playacar Golf Club.
Rooms
Make yourself at home in one of the 900 individually decorated guestrooms, featuring refrigerators and iPads. Rooms have private balconies or patios. Wired and wireless Internet access is complimentary, while 55-inch flat-screen televisions with cable programming provide entertainment. Bathrooms have rainfall showerheads and designer toiletries.
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 11 outdoor swimming pools, a waterslide, and an outdoor tennis court. Additional features at this property include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
Dining
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy Mexican cuisine at CHIBALI, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 poolside bars. A complimentary full breakfast is served daily from 6 AM to 11 AM.
Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
The hotel's awards
2023
Travelers' Choice — Top Hotels — Mexico
Facts about the hotel
Year of construction
2017
Type of electrical socket
Type A
127 V / 60 Hz
Number of rooms
765 rooms
General
Rooms
Accessibility
Services and amenities
paid for separately
Meals
Internet
Transfer
paid for separately
Languages Spoken
Pool and beach
Business
Kids
paid for separately
Health and Safety Measures
Check-in |
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After 15:00 |
Check-out |
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Until 12:00 |
Deposit type | Price |
---|---|
- | 200 USD by bank card per room for the entire period of stay |
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Guests are kindly requested to inform the hotel in advance of the flight number they are arriving on.
In case of arrival after 12:00 AM, guests should inform the hotel in advance. Contact details can be found on the booking confirmation.
Know Before You Go
Children under 18 years old are not allowed to stay in the room without adults. |
In cash | By bank card |
---|---|
In the currency of the hotel — MXN |
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected] |
Super
Based on 12873 reviews from guests around the world
Cleanliness
9,7
Hygiene products
Location
9,6
Meals
9,2
Value for money
8,4
Room
9,8
Service
8,6
Wi-Fi quality
10
leisure, family
January 2024
River Suite, 2 nights
Excellent
What was good
Very good for small kids. Has heated pool.
very clean room
What was bad
too expensive
leisure, family
October 2023
River Suite, 5 nights
Super
What was good
The treatment
What was bad
Nothing
Registered service mark in the European Union