Hotel Xcaret Mexico

4.1 kmfrom the city center

from 858 €

  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico
  • Hotel Xcaret Mexico

Super

9
Chao

What was good

Very good for small kids. Has heated pool. very clean room

What was bad

too expensive

Main amenities of the hotel

  • Free Internet
  • Transfer
  • Suitable for children
  • Swimming Pool
  • Bar or restaurant

Location

  • Xcaret Eco Theme Park • 690 m
  • Cozumel Airport • 21.1 km
  • Xel-Ha Water Park • 38.7 km
  • Tulum International Airport • 52.0 km
  • Cancun International Airport • 56.3 km

Available rooms

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Location

Carretera Chetumal - Puerto Juarez, Km 282 Solidaridad, Playacar

  • What's nearby
  • Xcaret Eco Theme Park • 690 m
  • Places of interest
  • Xel-Ha Water Park • 38.7 km
  • Wet n' Wild • 57.8 km
  • El Rey Ruins • 63.2 km
  • Playa Delfines • 63.3 km
  • Coba Ruins • 65.1 km
  • Kukulcan Plaza • 67.8 km
  • Maya Cancun Museum • 68.3 km
  • La Isla Shopping Mall • 68.7 km
  • Airports
  • Cancun International Airport • 56.3 km
  • Cozumel Airport • 21.1 km
  • Tulum International Airport • 52.0 km

Description of the hotel

Property Location

Located in Playa del Carmen, Hotel Xcaret Mexico is a 4-minute drive from Xplor Theme Park and 7 minutes from Xcaret Eco Theme Park. This 4.5-star property is 5.3 mi (8.6 km) from Playa del Carmen Maritime Terminal and 5.7 mi (9.1 km) from Playacar Golf Club.

Rooms

Make yourself at home in one of the 900 individually decorated guestrooms, featuring refrigerators and iPads. Rooms have private balconies or patios. Wired and wireless Internet access is complimentary, while 55-inch flat-screen televisions with cable programming provide entertainment. Bathrooms have rainfall showerheads and designer toiletries.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 11 outdoor swimming pools, a waterslide, and an outdoor tennis court. Additional features at this property include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.

Dining

All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at CHIBALI, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 poolside bars. A complimentary full breakfast is served daily from 6 AM to 11 AM.

Business, Other Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).

The hotel's awards

    Travelers' Choice — Top Hotels — Mexico

    2023

    Travelers' Choice — Top Hotels — Mexico

Facts about the hotel

Year of construction

2017

Type of electrical socket

Type A

127 V / 60 Hz

Number of rooms

765 rooms

What other amenities are there?

General

  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Newspapers
  • Garden
  • Terrace
  • All Spaces Non-Smoking (public and private)

Rooms

  • Smoke Detector
  • Toiletries

Accessibility

  • Accessibility features

Services and amenities

  • Luggage storage
  • Laundry

    paid for separately

  • Safe-deposit box
  • Luggage storage

Meals

  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Restaurant

Internet

  • Wi-Fi

Transfer

  • Shuttle

    paid for separately

Languages Spoken

  • Multi-language staff

Pool and beach

  • Next to the beach

Business

  • Conference Hall

Kids

  • Children swimming pool
  • Family/Kid Friendly
  • Babysitting and childcare

    paid for separately

Health and Safety Measures

  • Personal protection equipment for staff
  • Extra decontamination measures

Policies

Check-in terms and conditions

Check-in and check-out
Check-in
After 15:00
15:00
Check-out
Until 12:00
12:00

Paid on the spot

Deposit
Deposit typePrice
-200 USD by bank card per room for the entire period of stay

Additional information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Guests are kindly requested to inform the hotel in advance of the flight number they are arriving on.
In case of arrival after 12:00 AM, guests should inform the hotel in advance. Contact details can be found on the booking confirmation.

Know Before You Go

  • Bed type when booking is not guaranteed. This property offers transfers from the airport. Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 18 years old are not allowed to stay in the room without adults.

Payment

In the hotel
In cashBy bank card
In the currency of the hotel — MXNcard-logocard-logocard-logo
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
In the mobile app
Get an extra discount when you log in.
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]
9

Super

Based on 12873 reviews from guests around the world

  • Cleanliness

    9,7

  • Hygiene products

  • Location

    9,6

  • Meals

    9,2

  • Value for money

    8,4

  • Room

    9,8

  • Service

    8,6

  • Wi-Fi quality

    10

Reviews
Hotel Xcaret Mexico
  • Chao

    leisure, family

    January 2024

    River Suite, 2 nights

    8.7

    Excellent

    Chao
    January 2024
    Wi-Fi review:Wi-Fi was fast, no issues

    What was good

    Very good for small kids. Has heated pool.

    very clean room

    What was bad

    too expensive

  • Rodrigo

    leisure, family

    October 2023

    River Suite, 5 nights

    10

    Super

    Rodrigo
    October 2023
    Wi-Fi review:Wi-Fi was fast, no issues

    What was good

    The treatment

    What was bad

    Nothing