Dreams Sands Cancun Resort & Spa - All Inclusive

Name: Dreams Sands Cancun Resort & Spa - All Inclusive
Address: Blvd. Kukulcan km. 8.5 Lote B, Cancun, Cancun, Cancun, 77500, Mexico
Rating: 9

10.6 kmfrom the city center

from 372 €

Super

9.0

Ramiro

What was bad

The service was good the first day. the second day and throughout the whole trip the employees were rude to us and they took over an hour to deliver our plate when we had dinner at the Italian restaurant. They need to train their employees more and treat them as family. We WANT TO FEEL WELCOMED AT A RESORT. THE ONLY STAFF THAT WAS POLITE WERE THE FRONT GUEST EMPLOYEES. THE REST OF THEM WERE RUDE NOT ONLY TO US BUT TO EVERYONE.

Main amenities of the hotel

Free Internet
Transfer
Parking
Suitable for children
Swimming Pool

Location

Playa Caracol • 520 m
Forum Beach • 810 m
Delphinus Dreams • 980 m
Playa Chac Mool • 1.0 km
Playa Tortuga • 1.8 km

Available rooms

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Location

Avenida Kukulkan, Blvd. Kukulcan km. 8.5 Lote B, Cancun

What's nearby
Playa Caracol • 520 m
Forum Beach • 810 m
Delphinus Dreams • 980 m
Playa Chac Mool • 1.0 km
Playa Tortuga • 1.8 km

Places of interest
La Isla Shopping Mall • 3.3 km
Maya Cancun Museum • 3.7 km
Museo de Arte Popular Mexicano • 4.0 km
Kukulcan Plaza • 4.3 km
Mercado 23 • 8.5 km
Playa Delfines • 8.9 km
El Rey Ruins • 9.0 km
Wet n' Wild • 14.2 km

Airports
Cancun International Airport • 16.7 km

Description of the hotel

Location

Here, you won’t puzzle over the place to go as everything you need is close by. Resort «Dreams Sands Cancun Resort & Spa - All Inclusive» is located in Cancun. This resort is located in 11 km from the city center. You can take a walk and explore the neighbourhood area of the resort. Places nearby: Playa Caracol, Forum Beach and Delphinus Dreams.

At the resort

Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. The resort cafe is a nice place to have a snack. Free Wi-Fi on the territory will help you to stay on-line.

If you travel by car, you can park in a parking zone. The following services are also available for the guests: a massage room, a sauna, a steam bath and a spa center. Guests who love doing sports will be able to enjoy a fitness center, a gym, a table tennis area and a diving club. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a library and a ping-pong area.

Swimming fans are going to enjoy a pool, an indoor pool and an outdoor pool. Children will be happy, there is a playroom for them. Want to have an excursion? Consult the tour assistance desk of the resort. For the free movement around the city, the resort offers a transfer for you.

Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the resort. For example, a laundry, dry cleaning, an ATM, ironing, press, a safe-deposit box and a concierge. The staff of the resort will be happy to talk to you in English and Spanish.

Room amenities

In the room, for you, there is a DVD player, a shower, a TV, a mini-bar and slippers. Please note that the listed services may not be available in all the rooms.

Facts about the hotel

Year of construction

2014

Type of electrical socket

Type A

127 V / 60 Hz

Number of rooms and floors

414 rooms • 10 floors

What other amenities are there?

General

ATM
Shopping on site
Air conditioning
Elevator/lift
Currency exchange
Smoke-free property
Security guard
Newspapers
Ticket assistance
Gift shop
Garden
Terrace
Fire Extinguisher
Reception desk

Rooms

Bridal suite
Non-smoking rooms
Room service
Family room
Cable TV
TV
Minibar
DVD Player
Hairdryer
Shower/Bathtub
Shower
Slippers
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible

Services and amenities

Iron and board
Luggage storage
Laundry
paid for separately
Safe-deposit box
Concierge services
Dry-cleaning
paid for separately
Luggage storage
Telephone
Iron

Meals

Bar
Coffee/tea for guests
Breakfast
Buffet breakfast
Cafe
Restaurant
Restaurant (buffet style)
Snack bar
Coffeemaker
Bottled water

Internet

Free Wi-Fi

Transfer

Shuttle
paid for separately
Area shuttle
paid for separately
Airport transportation
Transfer services

Languages Spoken

Spanish
English

Tourist services

Tour assistance

Recreation

Library
Billiards
Nightclub
Sun Deck
Ping-Pong

Parking

Parking
Parking nearby

Pool and beach

Swimming pool
Indoor Pool
Outdoor pool
Private beach
Pool facilities
Next to the beach

Business

Business center
Event facilities
Conference Hall

Sports

Diving
Darts
Table Tennis
Snorkelling
Golf course
Fitness facilities
Gym

Beauty and wellness

Massage
paid for separately
Steam room
Sauna
Spa
paid for separately
First Aid Kit

Kids

Playroom
Babysitting and childcare
Children's playground
Children swimming pool
Family/Kid Friendly
Kids club

Health and Safety Measures

Temperature control for staff
Personal protection equipment for staff
Extra decontamination measures
Temperature control for guests
Personal protection equipment for guests
Additional measures against COVID-19

Policies

Check-in terms and conditions

Check-in and check-out

Check-in
After 15:00

15:00

Check-out
Until 12:00

12:00

Paid on the spot

Pets

Availability	Price
Any pets are allowed	65 USD per each pet for the entire period of stay

Additional information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
On-site antigen/rapid COVID-19 testing is available for a fee.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Payment

In the hotel

In cash	By bank card
In the currency of the hotel — MXN

On the website

Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.

The prices are lower in the mobile app

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]

Learn more

9.0

Super

Based on 12158 reviews from guests around the world

Cleanliness
8
Hygiene products
Location
8,5
Meals
2
Value for money
6,8
Room
6
Service
6,8
Wi-Fi quality
10

Reviews

Dreams Sands Cancun Resort & Spa - All Inclusive

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Mobile app

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Policy on storage and handling of personal data Digital Service Act

Leaside Services Limited, reg.no HE342401, Business Address: 17 Karaiskaki Street, Office 22, Agaia Triada, Limassol, Cyprus, 3032

Registered service mark in the European Union